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Ambetter Health Insurance Review

278 Customer Comments & Reviews - see all comments
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Ambetter is a health insurance company owned by the Centene Corporation, which is a multi-national healthcare company that provides programs and services to under-insured and uninsured individuals. Ambetter offers customers affordable health care plans in 14 states including Arkansas, Arizona, Georgia, Florida, Indiana, and Nevada, among others.

Ambetter is Centene Corporation’s option for a health insurance marketplace, so it’s intended for individuals who lack health insurance, and possibly don’t qualify for traditional plans.

What’s Included in Ambetter’s Health Insurance Plans?

Ambetter health insurance plans offer prescription coverage, mental and behavioral health services, integrated care management, maternity and newborn care, 24/7 nurse advice line, Ambetter Telehealth, My Health Pays Rewards, and optional vision and dental coverage for adults.

The company has three plan options to choose from: Ambetter Essential Care, Ambetter Balanced Care, and Ambetter Secure Care, which are classified as bronze, silver, and gold, respectively.

The Ambetter Essential Care offers lower monthly premium payments, but higher out-of-pocket expenses, the Ambetter Balanced Care offers the best balance between monthly premium payments and out-of-pocket expenses, and the Ambetter Secure Care has higher monthly premium payments, but limits your out-of-pocket expenses.

Each plan has a different type of coverage and payment, but all of them include essential health benefits such as emergency services, hospitalization. outpatient or ambulatory services, preventive and wellness services, maternity and newborn care, pediatric services, mental health and substance abuse services, and laboratory services, among others.

Final Thoughts

Overall, Ambetter offers flexible healthcare options that fit different budgets and needs, with a few perks like the company’s My Health Pays Rewards, which allows customers to pay for medical expenses with the money they earn through the program, a 24/7 nurse advice line, and Ambetter Telehealth, which provides 24/7 phone or video access to in-network providers for non-emergency health issues. Additionally, Ambetter members can manage and pay for their account online, and the company’s website offers helpful tools like a provider search engine, and educational articles for those who want to learn more about insurance.

Having said that, Ambetter health insurance also has its drawbacks, like the fact that it’s only available in 15 states, you must sign up during the open enrollment period, and that the company may have stricter requirements to qualify than other traditional insurance companies, so customers should keep this in mind before purchasing.


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278 Customer Comments & Reviews

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Bob H
8/28/2020
Before signing up with ambetter I checked to make sure they covered the generic version of Cialis (TADALAFIL) to treat ED. It came up as covered. Also, the policy I signed up for showed generic drugs covered for $20. My PCP submitted a prior authorization twice (required before you can fill a prescription) and ambetter denied it 2X. Amazing, they will take $2,500 per month for premiums but won't cover the one generic drug I take. So, they decide what is worth treating, not your doctor. BEWARE. The good news is I was able to fill my prescription with the AARP RX card for $17 (list was over $200). Again, thanks ambetter for a lousy first impression as a new subscriber. Got to... Read More


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M S
8/28/2020
Their provider list is all false. They routinely list many names that you will find that are not contracted with Ambetter at all. One contracted with Ambetter are not the best either. It’s frustrating to go through this exercise. Every time you need for any specialty it’s the same experience. How to trust?


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Tom B
8/20/2020
Awful, awful, awful. This is the worsth insurance I have ever had. I saw mixed reviews and took a chance. And man, do I regret it. It took me almost a month of alternating calls between Ambetter, my doctor and my pharmacy to get a medication. Every time I attempted anything that should be easy all I got was confused doctors/pharmacists and friendly but utterly clueless Ambetter reps. DO NOT, FOR ANY REASON, GET AMBETTER INSURANCE.


ellwoodjefferson
8/3/2020
bad insurance, no customer service, Dr's listed on website either do not accept or take no new patients. spent over 6 hrs trying to get thru , phone tree dumps call. DO NOT BUY THIS INSURANCE, IT IS NOT WORTH THE PREMIUM .


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Fabiola A
7/27/2020
Es el peor seguro en toda mi vida, nunca autorizan nada, nunca tienen la lista de médicos actualizada, es un problema para comunicarte, en fin es un desastre completo


Nate M
7/13/2020
Nobody will take this stuff and they all have a negative view of Ambetter when you tell them that is the insurance you have. The list of providers on their website is not accurate, most will not accept the insurance


steviebleu2
7/7/2020
I took out this plan on the web site all my meds were covered with ether a 10.00 generic or a 55.00 name brand one 30 day supply at walgreens was 315.00 i called ambetter i was told that you first had to meet the 5650.00 deductible before it the 10/55 dollar co-pay kicked in for medications .. I also found out too late they have the lowest rating from BBB warn your friends this information is not available when browsing on health market.gov for a plan..Once you take it out your stuck with them until open enrollment... I am going to the local media this is fine print buyer beware warning....I understand deductibles but it doesn't explain it on their website you must pay 5650.00 out of... Read More


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Courtney M
7/6/2020
I was strongly warned away from AmBetter by one of their former clients, and so my family and I searched for other options when I had to get my own insurance. However, for some reason, only AmBetter proved to be available - I think either because of my previous insurance or specific health problems - and so I resigned myself to what I believed to be the inevitable. However, my family and I have been pleasantly surprised for the most part, and it makes the sheer amount of negative reviews for this company so strange to read. My premium is fairly high and has steadily grown over the past few years, but my deductible - grandfathered in by my old insurance - is about 1/5 of the cost of any... Read More


Ava S
6/9/2020
I can't find an OB/GYN provider that is accepting new Ambetter patients through the online portal and I can't get through on the phone. Every referral my PCP has tried will not accept me as a patient with Ambetter. This insurance company is a MESS if you need ANY sort of specialty care. I very MUCH do not recommend them.


tamira27
6/1/2020
They denied a claim because of a typo on my son's name. I have since switched providers. I have Oscar now. The customer service is much better- theyre actually competent.



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