Eargo Hearing Aids Review
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250 Customer Comments & Reviews - see all comments
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Founded in 2011, Eargo is an award-winning hearing technology company. They have developed Class II, medical-grade hearing aids that are invisible, comfortable, rechargeable, and affordable. The company's direct-to-consumer model makes it easy to purchase a hearing model online or by phone. The company also handles claims directly with FEHB (federal employee health benefits) insurance plans making it possible for qualified customers to easily receive the product at no out-of-pocket cost to them. Eargo is located in San Jose, California.
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250 Customer Comments & Reviews
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I have had my Eargo hearing aids for 9 months, they are the best I have found by a long shot. I wear them all day, every day and often forget they are there. The sound and adjustability for different environments is easy to use on my iPhone and works exceedingly well. I tried many other brands and types of hearing aids over 15 years. Eargo fits my active lifestyle ( golf, snow skiing , hiking and biking) and the recharging feature really closed the deal for me. They are well worth the price I paid for them, and their service is unmatched.
I purchased the 7 series aids in June 2023. These are my first hearing aids so they took some time to get used to! Especially the background noises which were only in the distance in the past. Now that I have been using them, I really appreciate the clarity and the programs for various situations like watching TV, or in a restaurant. Would buy them again!
I got EARGO hearing aids through the FEHBP about the time of the Pandemic. My old OTE devices interfered with wearing a mask--or vice-versa. They kept flying off when putting on or taking off the mask. EARGO got good reviews, and seemed like a good choice. From December 2020 through October 2023, I went through FIVE sets of the device. They would perform well for a few weeks, then the prompts would no longer work. Tapping on the ear to change programs failed also. I had no idea which program I was using. The last two pair I received were defective because of adhesive failure, causing the wax screen to fall out, and there was a gap big enough to see the electronics in the device. The last... Read More
Problems:
Seating the earpieces in the charger to insure charging.
Lots of extraneous sounds (whistling and exaggerated background sounds).
Adjusting features to optimize hearing.
Couldn’t change pedals despite following instructions.
The performance of the hearing aids is so much better than I expected! The only issue I have is: I have a hard time keeping them in my ear canal, no matter which ear pieces I use. The Large ear pieces with the open petals seem to stay in the best but I have to re-seat them several times a day.
Hello, don’t be misled with Eargo, I am trying to warn people to be careful with Eargo hearing aids. I purchased Eargo hearing aids for almost 3k and when I received them they were not working properly. When I called customer service, they told me to upgrade the hearing aids. Costing me more than $700 from the previous model. The new model they sent me was worse than the previous one. Now, I hardly use them, they are pretty much worthless. A few days ago, one of my hearing aids wasn’t able to charge, I called customer support and they told it will cost $375 for a replacement. Tried contacting the supervisor but never called me back. Please be careful, the Eargo hearing aids are... Read More
These are my first hearing aids. It took 2-3 days to get accustomed to having something in my ears, and another week or so before I started going hours at a time without thinking about them.
The experience has been remarkable. I no longer ask people to repeat themselves several times a day. I was pleasantly surprised by how well they work with both landline and cellular phones--no feedback or need to use the speakerphone the way I have seen hearing aid users do in the past.
The scheduled call from Eargo after my first week was very productive. She gave me useful tips on the use and maintenance of the Eargos, information not found in the videos.
After two weeks, I am very happy.
Eargo
of Eargo Hearing Aids
Official Response
of Eargo Hearing Aids
Remarkable Eargo review! Thank you!
Now that Louise has adjusted the 7s they seem to be working fine.
Will be trying other environments soon.
Eargo
of Eargo Hearing Aids
Official Response
of Eargo Hearing Aids
So glad that your Eargo hearing aids are working well for you. If you need any assistance with adjustments, please contact us and we'll be happy to help!
My eargo 7 have worked very well. I really like how much less wind noise I have with these hearing aids
Eargo
of Eargo Hearing Aids
Official Response
of Eargo Hearing Aids
Thank you for sharing your Eargo experience!
EARGO is a great hearing aid. They have certified employees available from the start to finish of your purchase. I highly recommend EARGO for people looking for a great simple to use and comfortable to wear Hearing Aid.
E
Eargo
of Eargo Hearing Aids
Official Response
of Eargo Hearing Aids
Great Eargo review! Thank you so much for your kind words about our hearing aids and support.
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