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Empower Personal Hearing Amplifier Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
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Empower Hearing Solutions is a Michigan-based provider of personal sound amplification devices. The company offers the PSAP products that were formerly marketed by LifeEar as BOOST and ACTIVE. The two devices are audiologist-designed and easily adjustable to accommodate nearly any noise environment.
 
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How is Empower rated?

Breakdown

4.0/5
Hearing Aid Style
3.5/5
Features and Price
4.0/5
Battery Life
4.0/5
Customer Experience

Overall Rating: 3.8 / 5 (Very good)

Empower's personal sound amplification products (PSAPs) come with an excellent list of features that helps users easily adjust their settings according to their hearing needs. As amplification devices go, they are both comfortable and discreet. But like all over-the-counter amplification devices they are not meant to replace professionally fitted hearing aids, especially for those with severe hearing loss. But for most who suffer some degree of hearing difficulty, LifeEar BOOST can be an inexpensive and quick solution.

Empower Product Offerings

Hearing Aid Style - 4 / 5

Empower BOOST and ACTIVE feature digital technology and layered noise reduction. BOOST is similar to a behind the ear (BTE) hearing aid as it sits behind the ear, is nearly invisible, and can easily blend with various hair colors and skin tones. ACTIVE is more or less an in the canal (ITC) model where the entire device sits within the bowl of the ear. Both offerings have adjustable amplification and sound level program settings that can be changed with a single switch.

Both of Empower's products are amplification devices and not true hearing aids. They help improve speech intelligibility, enhance sound discreetly, and reduce fatigue associated with the inability to focus on certain sounds. Hearing amplifiers feature 12-band processing and digital amplification to boost the audibility of conversations. Amplifiers also work as noise blockers and amplify frequencies while canceling out background noises.
Product Type
PSAP
Types of Hearing Aids
ITC
BTE
Battery Life
5-7 days
Accessories
Cleaning Kit
Bag
Mobile Phone Compatibility
None

Features

  • Digital Noise Reduction
  • Digital Feedback Reduction

Empower Additional Services

Features and Price - 3.5 / 5

LifeEar BOOST comes with LifeEar device, tubing, cleaning brush and wire, LifeEar tip, LifeEar Power tip, 8 size 10 batteries and carrying case. It weighs 1.6 ounces with product dimensions of 1 x 0.5 x 0.2 inches. LifeEar BOOST uses the latest in mini technology that is as thin as a pencil and can hardly be recognized when you’re wearing it.
Financing Available
No
Trial Offer
Yes
Trial Offer Period
30 Days
Free Shipping
Yes
Online Hearing Test
No
Modes of Contact
Phone
Email

Empower Pricing

Battery Life - 4 / 5

Empower's PSAPs can be purchased by pair, or left or right ear only. Both devices are substantially less expensive than traditional hearing aids. The BOOST model costs $299.99 per ear, and the ACTIVE model is $379.99 per ear. All devices comes with 6 batteries. Batteries usually last for 5-7 days.

Lowest Price (1 unit)

$299.99

Highest Price (1 unit)

$379.99

Empower After-Sale Service

Customer Experience - 4 / 5

Empower BOOST and ACTIVE come with a 12 month warranty which covers defects in workmanship and materials from the date of purchase. Physical shock, malfunction due to unusual wear and tear, damage from excessive wax build-up, moisture or sweat, and mistreatment are not covered.
Warranty Length
12 months
Warranty Extendable?
No
Text of Warranty
click here
Deductible/Copay
No

Empower Reputation

Reputation - 3.5 / 5

Empower's products were originally marketed through LifeEar. As a new company, Empower Hearing Solutions has no BBB presence or Trustpilot score. A survey of online reviews reveals that customers are mostly satisfied with Empower's products, citing mainly value for their price.

Company Profile

Full Name
Empower Personal Hearing Amplifier
Company Website
https://empowerhearing.com
Headquarters
24151 Telegraph Rd., STE 140, Southfield, MI, 48033

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Customer Comments & Reviews

Loading Reviews ...
sqnclrk
9/1/2021
where can i get tubing and replacements for the hearing aids i have? tubing

J
James L
7/6/2020
Worked well from May 30, 2020 to July 5, 2020. Then quit working. Tested with a number of new batteries. Return policy is 30 days. Total failure.

H
hongisto.ca
4/27/2020
I have been calling and emailing Empower for three weeks. The answering service always has the same message: “We have had a late volume of calls. You will have a 4 minute wait for your call to be answered.” My calls have never been answered. I have emailed — again no response. My problem: the batteries don’t even last a day. This needs to be fixed! Customer Service is very poor.

A
Arne G
8/14/2019
I have an add from the magazine AAAP that announces you can try it for $199,99. That is false advertising since it does not indicate it is only for one set. When I go to your webpage it is entire different prizes:$299,99 or 279,99, but no explanation for what these prizes cover. Then add to this some kind of boost. I have also seen a prize: $77,99 per month, but no indication of what that covers. You have to buy a new set of batteries every week. Your information is far from acceptable and your bragging about that it is so cheap, does not hold water. When I compare to Eargo, which at the first glance seems considering more expensive, I'm not sure it holds when you add up all the different... Read More

Top Rated
Our Partner
  • Nearly invisible behind-the-ear devices
  • On-demand audiologist care & adjustments 
  • Bluetooth-enabled & 360-degree sound
  • 100-day risk-free trial + money-back guarantee
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