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Rexton Hearing Aids Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
17 Customer Comments & Reviews - see all comments
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Founded in 1956, Rexton offers digital hearing aids, custom, and faceplate sales. The company, a division of the larger Sivantos, Inc, has developed hearing aid technology with quality speech understanding, durability, personalization, and wearing comfort. Rexton offers behind-the-ear, completely in the canal, and in the ear hearing aids.

How Do We Rate Rexton?

Breakdown

4.0/5
Hearing Aid Style
4.5/5
Features and Price
3.5/5
Battery Life
4.5/5
Customer Experience

Our Overall Rating: 4.1 / 5 (Excellent)

Rexton has over 50 years experience providing hearing aids and has consistently remained at the forefront of the industry. The company has an extremely wide range of products that feature cutting edge technology. As far as products go, you don't get a better reputation, or flexibility in choices than you do with Rexton. However, it is difficult to describe the company accurately beyond this as their policy is to not disclose prices, after-sale support, or additional features such as trial periods and shipping costs. Rexton takes the traditional approach of selling through licensed Audiologists and hearing health professionals. Should customers want to travel this more thorough route, Rexton is an ideal choice.

Rexton Product Offerings

Hearing Aid Style - 4 / 5

Rexton has been around for over 50 years, and consequently has one of the widest range of hearing aids out of all the companies we evaluate. The company's product line is split into two divisions, TruCore and Essential E1. Both lines have most every type of hearing aid style you could want. Behind the ear, receiver in canal, and completely in canal models are all available. Rexton also offers the Stellar-Li device which has a rechargeable lithium ion battery for users who don't want to deal with the hassle of replacing batteries.

Rexton hearing aids also feature some technological innovations you aren't going to get with comparable brands. The company's TruCore devices feature real time audio transmission between left and right ears, reverb cancellation, and three dedicated music enhancers. What's more, many Rexton hearing aids have a tinnitus function, bluetooth comparability, and the ability to program your device with your smartphone or mobile device. All in all a most impressive list of products and features.
Product Type
True Hearing Aid
Types of Hearing Aids
IIC
CIC
ITC
BTE
Mini BTE
RIC
Battery Life
Depends on device
Accessories
Charger Plate
Remote Control
Mobile App
Computer Control
Mobile Phone Compatibility
iOS
Android

Features

  • Preset Sound Profiles
  • Directional Mics
  • Digital Noise Reduction
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Telecoil
  • Tinnitus Maskers

Rexton Additional Services

Features and Price - 4.5 / 5

Customers must first find a professional hearing aid specialist or audiologist through Rexton's site before proceeding. The company does not sell hearing aids direct to consumer online. As such there is no information in terms of financing, shipping, or trial offers, prospective customers are advised to ask their hearing professional or communicate with Rexton directly to ascertain the specifics of each device's offerings.
Online Hearing Test
No
Modes of Contact
Phone
Web Form

Rexton Pricing

Battery Life - 3.5 / 5

Rexton does not offer any information in terms of hearing aid pricing. As previously mentioned customers must go through the process of meeting with a hearing professional and cannot buy from the company directly. That being said, true hearing aids typically range from $1,000 to $4,000 per device depending on the technology.

Lowest Price (1 unit)

Depends on unit

Highest Price (1 unit)

Depends on unit

Rexton After-Sale Service

Customer Experience - 4.5 / 5

As with price and additional services, Rexton provides no information as to warranty and after-sale services. Customers must go through their hearing loss professional to obtain this information.

Rexton Reputation

Reputation - 4 / 5

Rexton has an A+ with the BBB, but more importantly has been manufacturing hearing aids for over half a century. The company has consistently been on the forefront of technological changes in the industry. These days, there are plenty of relatively new online businesses that will sell you a hearing aid directly, eliminating the testing and fitting. Rexton stands by the established way of doing things. According to the company, a hearing aid is a sophisticated medical device. Getting fitted should not be taken lightly and needs to be done by a licensed Audiologist or hearing health professional. This approach has worked well for Rexton as they are the oldest established of all the companies we evaluate.
BBB Rating
A+
Year Founded
1956

Company Profile

Full Name
Rexton Hearing Aids
Company Website
Headquarters
3033 Campus Drive, W125, Plymouth, MN, 55441

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17 Customer Comments & Reviews

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Ariane D
6/25/2019
They did not want to repair my transmitters, saying they are not repairable, and rather hope for a sale here in France. I used them only twice or three times!


Alan M
5/24/2019
Just got my Rexton hearing aids last week and they are a godsend. EXCELLENT SERVICE AT HEAR USA , People were wonderful and most helpful. These aids have changed my life and all for the better, Alan Michaels 5-24-19


sgszucs58
5/2/2019
When I first got these over 1 year ago, I found them to be fantastic. These replaced a set that I had for 3 years that just didn't really help my hearing loss. I like others had an Android phone at the time. I had no issues. I just purchased an iPhone and the streaming capability is great. Recently my right hearing aid had issues. The dealer replaced the receiver and it worked great for about a 1 week. When is stopped working again, they sent both units out for repair. I received the repaired units, and within 1 day both stopped working. They sent me brand new units which seemed to fine. Now all of a sudden the right one stopped working. I'll be heading back to Costco to see what... Read More


Elizabeth R
2/22/2019
it is an insult to at least 50% of potential users that you do not interface with android phones. The audio quality of the aids I got are below the cheapest earbuds I have ever listened to. You need to make the speaker bigger.


Dick W
11/26/2018
The aid that lasted 5 days was sent back for correction of the unit at factory and was back in 10 days. The aids are working very well at present.


Dick W
11/5/2018
Mine lasted 5 days. They say we need to send it back to factory. I asked how long, 5 to 10 days. Now what ? Do I get a good fix or a defective prone unit back? They say a replacement is not an option though a new product was purchased and lasted only 5 days. Will follow up report.


E
edgar n
8/20/2017
After 2 years use I remain "iffy" about these units. The whole gearing aid business borders on scam with the exorbitant prices they and how difficult it is to actually get comparitive reviews online. I shopped around a lot and finally settled on Costco/Rexton for the price, service and because the units essentially had the same tech specs as Siemans top ie most expensive , brand.. In two years, the units had to be sent to "repair" after failing on two separate occasions. Both times they were returned with a notation referring to replacement parts within for not being up to standard. That was fine - they were under warranty. Then one failed the third time... Now it was... Read More



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