First Premier Home Warranty Home Warranties Review
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41 Customer Comments & Reviews - see all comments
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Founded in 2020, First Premier Home Warranty is a New York-based company focused on providing home warranties to homeowners across the United States. They offer two different plans in level of coverage for appliances and home systems. Additional coverage can be easily added to make plans fully customizable.
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41 Customer Comments & Reviews
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DONT WASTE YOUR MONEY FIRST PREMIER HOME WARRANTY WILL NOT PAY TO GET ANYTHING FIXED THEY COME UP WITH EXCUSES I HAD MY AC GO OUT AT MY RENTAL PROPERTY SO I CALLED IN FOR A CLAIM THEY SAID ITS NOT COVERED AND NOW MY WATER HEATER WENT OUT SO I CALLED AGAIN AND THEY SUMITTED MY CLAIM TO AMBIENT PLUMBING THE TECH CAME OUT AND SAID I NEED A NEW WATER HEATER AND ONCE AGAIN THEY SAID ITS LEAKING ITS NOT COVERED I DELT WITH THE MANAGER TODD HES A REAL PIECE OF ? AND COSTOMER SERVICE SUCKS BUT IM SORRY WHEN A WATER HEATER GOES OUT IT FLOODS, I ONLY GAVE 1 STAR BECAUSE I GEUSS I HAVE TO OR ELSE I WOULDNT GIVE NO STARS
I signed up a home warranty with this company (First Premium Home Warranty).My Kitchen disposal broke down and reported; the contract says you wait for 48 hours then get a claim number, after which they'll assign a technician to come and fix the appliance. I did exactly that, was given a claim number and a technician called and confirmed the time they were to show up at my place to check the disposal. The technician never showed up as agreed and when I called them, they told me that First Premium Home Warranty had called them and advised them not to come. I then reached out to First Premium Home Warranty and initially they said that this contractor had quoted a higher price compared to... Read More
Buyer beware. They promise you the world and take forever to show up. Offered $150 to replace my washer. They give depreciated value of appliances if they can't fix it. I have a 5 year old top of the line Maytag washer and get $150 towards buying a new one. Not reputable.
Absolutely loved dealing with Billy in customer service. He made sure that my claim was handled professionally and that the technician was on time all I had to pay was the small service fee and my dishwasher was back up and running
I was so impressed within the ten minutes the part had an approval. The tech contacted FPHW and while we were talking, the parts were approved. I was so impressed! Thirty minutes from the tech pulling up, condensing fan replaced and ac working. I am totally impressed with First Premier! I am a customer forever!
The customer service response time is PHENOMINAL !! It is refreshing to speak to someone in the USA and be able to understand them. It is also wonderful to have someone LISTEN to you and respect your concerns. After being a customer of Old Republic for nearly 20 years - we are MOST HAPPY to now do business with and trust our home warranty with the Best of the Best !!! The customer service & pricing cannot be beat !
Just being honest. I have had many home warranties throughout my life as a home owner. First premier Home Warranty is definitely one of the best. Fast turnarounds and excellent customer service. If you’re on the fence and need coverage at a reasonable price. Don’t sacrifice service for price. This is a perfect marriage of the two. I’ve done the research for you. Good luck!
Great service. Called on Memorial weekend and was able to get a tech the very next day. Thank you
Excellent! Hands down best company. After many days of research they not only have the best rate but the best coverage. Hopefully I don’t need them.
Signed up with Alex green got a great deal for my homes.
Our Partner
- $250 OFF + 2 FREE months & FREE Roof coverage
- Fastest Turnaround Time In the Industry
- All Technicians are Licensed & Pre Screened
- Highest Renewal Rate in the Industry
