Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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Very easy claims process. Had to submit claim for refund awaiting check so far excellent service
Select home warrenty is prompt in helping you but it’s difficult to get them to actual approve a claim. They have a system set up that makes you want to give up on a claim. They are very friendly and the support team is very knowledgeable and polite.
Your company is very bad. I initiated a claim on November 1, 2019. Here it November 15, 2019 only after going back and forth for three weeks about my plumbing issue. Only for you/your company tell me you’re denying my claim because my issue was not normal wear and tear. And I have to find my own to Technician for my issue. That’s not true. I pay you all for a service, it’s not my responsibility to find my own tech. That’s your job. I only pay my $45 service fee and you’re suppose to pay the repair cost. I went as far as to supply the name of a company and their number. But in your fine print it says it covers accidents and normal wear and tear. However, I fixed my own problem and it only... Read More
WHEN SOMETHING BREAKS IN THE HOME IT IS AN EMERGENCY. IT SHOULD NOT TAKE 24 TO 48 HOURS TO BE PUT IN TOUCH WITH A REPAIRMAN
Very easy to sign up for this service and the customer service representative, Sam, was extremely helpful and knowledgeable about Select services and plans.
Your company is a joke I purchased three years of warranties on four homes and every claim is either not covered or a small refund amount applies to the actual cost of me finding my own vendor to make repairs or replacements at my cost. Your process in finding reputable vendors is no better than any other home warranty company but I was assured when buying your warranties Select Home Warranty was better than any warranty company out there when it came to having reputable vendors that isn't true. I demand to be reimbursed for the balance on my warranties give me my hard earned money back and my policies do not expire until july/august of 2021! I spoke to your customer service department... Read More
I paid over $5,000 for warranty plan on 5 properties to this company in December 2018. I spoke with an agent who told me hvac is covered without any question. When my heating unit went out this company denied my claim stating that I needed provide the maintenance record and that it was mis matched unit. When I requested to cancel, Executive Supervisor For VIP Platinum Division contacted me and negotiated to $1000 from $2700 cost for replacement. I should have cancel at that time but I didn’t. My next claim for another property, claim was denied again. The contractor assigned to service the unit cancelled and stated they would no longer be the contractor for this warranty company and... Read More
Thank you for your quickly respond to my issue o garbage disposal
I spoke to a representative about a claim for my heat pump quick response
First service call was very easy. Customer service rep was very helpful and quick. Received confirmation email right away
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