Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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For only one and a half years old my dish washer was not functioning properly and would not clean properly. The unit was found defective because of the blade and I repair request was approved and done.
My microwave stopped working and would rotate without heat. Select helped me through the claim process and installed a replacement unit for me. It was installed very professionally.
I have been having a refrigerator problem for past 3 weeks. Unfortunately, I was covered under Select Home Warranty. So, I reached out to them to send in someone to take a look. After 4 follow up calls and multiple emails, someone was sent to my home to check out the issue. As per the sales person, the warranty company is supposed to respond within 24-48 hours. Once the repair technician reached home, he suggested that the fridge needs some parts to be replaced, and it needs an authorization from the warranty company. So, they sent all details to the warranty company, and the SHW started looking into it. After 4 days, i called them for an update, the rep said they are escalating the... Read More
Last year I became a member of the Select warranty service and had a great experience with my central air and vac and with the cost of the repairs being covered this is a great long term investment.
This is one of my favorite products, even though it isnt physical what is is the amount of money I save over the larger picture of several months and then when I have a break down they service the repairs at no cost to me.
New homeowners, do not purchase your home warranty from Select Home Warranty! We bought our house in December 2018, and our AC unit stopped working in June 2019. We provided proof from the previous owner that the AC unit was serviced in August 2018 and was working then, and proof from our home inspection reports that it was working when we purchased the house. We filed a claim, and the warranty company assigned a contractor, but then we got an email from them saying our problem was not covered, even BEFORE the contractor came out to identify the problem! When I called to ask how they could determine this before the problem was even identified, they said that the email was a mistake. Then... Read More
Some of my friends who visited complained and noticed one of my vents was not pushing out air. I am glad they noticed it cause I did not. Was not at all a problem to get out a heating, cooling and electric specialist and he got it functioning in just a couple hours.
The staff was sweet on the phone and very friendly. They setup a appointment for repair on my ice maker. They tracked down the parts of my fridge and then installed everything, timely and well managed.
Our HVAC system stop blow cool air on Friday(7/5/19). We waited until Monday morning(7/8) to begin the claims process thru Select Home Warranty. SHW sent out a technician on the afternoon of (7/10/19) which diagnosed the problem as the "internal fan motor' needed to be replaced. At this point, we believed our problem would be solved by the weekend. Wrong After waiting for a call to come back out and replace the faulty fan motor, we called the technician back on Wednesday(7/17/19) and was told that SHW was ordering the motor. We then called SHW, but was then told that they were waiting for the technician to send their diagnosis of the problem, then they would go thru the approval... Read More
I did not have any problems calling and making a claim. They actually were quite patient and after a week decided to just send me a check for $200 rather than have my dish washer fixed. It was well worth it and I bought a new one for $299.
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