We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more
  1. Home
  2. Home Warranties
  3. Select Review

Select Home Warranty Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
4,214 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.

They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
 
See Details

How is Select rated?

Breakdown

5.0/5
Transparency
4.8/5
Claims Processing
4.8/5
Coverage Options
5.0/5
Additional Benefits
5.0/5
Customer Experience

Overall Rating: 4.9 / 5 (Excellent)

Select Home Warranty’s lack of a term maximum is very attractive, especially when considering their comparatively generous appliance and system limits.

They do have a waiting period for service and require maintenance records, which can be off-putting to some customers. Select is an excellent choice for customers who value savings and flexibility.

Coverage

Key Facts

Plan Types
Combo Plan
Benefit Limit Type
Per Item

Coverage Options - 4.8 / 5

Select Home Warranty offers combination policies that cover 15 systems and appliances, in addition to additional specialty item coverage.

With no term benefit limit set, the company has no caps to their coverage claims.

As a matter of company policy, items will only be covered if they have not been repaired prior to service, or if their malfunction is due to user error.

What does Select cover?

Covered Built-In Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heater
  • Central Vacuums
  • Ceiling Fans
  • Ductwork
  • Sump Pump

Covered Appliances

  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwaves
  • Garage Door Openers
  • Garbage Disposal
  • Stand Alone Freezer

Exclusions

For a full list of Select exclusions, check out this page.

Specialty Items

  • Pool/Spa
  • Well Pump
  • Septic
  • Roof Leaks
  • Lawn Sprinklers

Contract & Price

Contract Details

Minimum Contract Length
12 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Contract & Price - 4.5 / 5

In the case of Select’s yearlong base-level contract, no home inspection is required prior to full coverage.

For the sake of education and peace-of-mind, this company provides a sample contract and quote calculator on their website.

In exchange for a $75 administration fee, they also offer a pro-rated refund if the initial 30 days have expired.

Sample Contract

Select provides a sample contract for potential customers on its website: Select Sample Contract

Cancellation Policy

Select reserves the right to cancel the service contract in the event of fraudulent conduct or misrepresentations by the customer, failure to make the required payments, or upon agreement.

The customer may cancel the agreement within 30 days from the order date of the agreement and will be entitled to a full refund only if no service has been provided under the contract.

After 30 days, the customer may receive a pro-rated refund for the non-discounted annual plan cost. The customer will be charged a $75 cancellation fee, plus any service expenses incurred by Select Home Warranty.

Claims & Service

Claims

Maintenance Records Required for Service?
Yes
Waiting Period
30 days

Contractors & Service

Contractor Selection
In-Network Only

Claims Processing - 4.8 / 5

Once the policy holder has been covered for the entirety of their contract-mandated 30-day waiting period, Select allows access to their in-network contractor services.

In addition to requiring maintenance records in order to provide service, Select also insists that they be notified. If they are not, then reimbursement may be forfeited.

Select Reputation

Company Details

Year Founded
2012
NHSCA Membership
Number of Employees
2-10
TrustPilot Rating
8.4 out of 5
BBB Rating
B
BBB Positive Reviews
38
BBB Neutral Reviews
28
BBB Negative Reviews
273
Date Collected
2019-01-21

Reputation - 5 / 5

Select Home Warranty is a relatively small company that is not a member of the NHSCA.

In addition to their TrustPilot rating of 8.4 out of 10, this company has held a B rating with the Better Business Bureau since 2012, backed by 38 positive, 28 neutral, and 273 negative reviews.

Contact & Additional Information

Homepage URL
https://selecthomewarranty.com/
Company Phone
(855) 267-3532
Headquarters Address
1 International Blvd Ste 400, Mahwah, NJ, 07495
Mailing Address
One International Blvd. Suite 400, Mahwah, NJ, 07495
Year Founded
2012

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Select Home Warranty
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

4214 Customer Comments & Reviews

Loading Reviews ...
R
Ray G
9/6/2018
Got the best team when it comes to taking care of my appliances at home. I signed up for Select’s Gold plan as I want to make sure that I have everything covered. I am not good in house maintenance as I am an office girl. I am somehow dependent with my insurance and with my warranty company. Good thing Select has people that I can call everytime I have problems with my home systems. I have even added them in my phone’s speed dial. Just a single call and I have them at my doorstep ready to help.

S
Subrat S
9/5/2018
It has been only 2 weeks since I paid for the Policy in full for 5 years and I decided to cancel it because the policy document that they sent me after I paid in full was a surprise to me. There was huge discrepancy between what the sales representative said and what the policy document reads. Now they are giving me a hard time to process my cancellation request and give my refund. After I sent them the cancellation request through email, one representative called me and I reiterated my decision to cancel the policy and requested for full refund. Now I am getting an email which says that there is a claim on my policy and I need to talk to them. I have replied that I do NOT have any... Read More

J
Joseph
9/5/2018
I had an issue with my refrigerator and they quickly responded. There was a slight misunderstanding on when the policy was to begin and they instantly rectified it

D
Dalia S
9/5/2018
I have referred countless family members, officemates and friends to Select as I am impressed with the service that they provide. With all the claims I have filed in the past, Select never failed to amaze me. They always go extra mile to make sure that I am satisfied with their service. I shared stories to these folks as to how Select made me feel comfortable and gave me peace of mind of not having to spend a lot of money for home repairs and replacement of appliances.

M
Marcia
9/5/2018
This was our first time to have to use Select after buying our home. They were very fast at taking care of issue we were having with appliances.

G
Germaine B
9/5/2018
Good company to do home warranty with cause the really care for ur home

R
RENE P
9/5/2018
GREAT CUSTOMER SERVICES AND I RECOMMEND THIS COMPANY 100 % TO MY FRIENDS AND FAMILY MEMBERS.

M
Mario W
9/5/2018
Expert and professional technicians are with Select Home Warranty! I’ve had several claims with Select for the past 5 years Ive been with them. I never even once had an issue dealing with the repair team that they send to diagnose and fix the problem. I often call them master technicians as they are very knowledgeable with what they are doing. Highly recommended.

M
michael
9/5/2018
put in a claim for my ceiling fan stopped working company denied claim said it was to old they would send me a forty dollar check if i purchase a new one and send them the receipt . made a claim about my refrigerator door will not open they denied me and said the doors are not covered i said if you can't open the doors how can you use or work on the refrigerator they again said doors are notcovered

R
Rick
9/4/2018
Competitive rates and friendly people. If you own a home, you need a home warranty!

Top Rated
Our Partner

🔥 SALE: $150 OFF + 2 Months Free

  • Trusted by Forbes, NerdWallet & MarketWatch
  • Coverage for HVAC Systems & Home Appliances
  • Free Roof Leak Coverage & Multi-Year Discount 
  • Flexible: No Home Inspection Required
  • Hassle-Free Claims Online or by Phone
READ FULL REVIEW >
See Details

Related to Home Warranties

Top Articles
Suggested Comparisons