Select Home Warranty Review
ConsumersAdvocate.org
4,214 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Select Home Warranty
4214 Customer Comments & Reviews
Loading Reviews ...
I just became a member of Select Home Warranty today and so far it's been a very positive experience. The Sales person I spoke with gave me confidence that I'll receive very good service. My daughter and her husband has this service and is pleased so far.
I called to get information about my new home warranty. He was polite but as soon as I declined to pay for the the plan up front( I chose monthly) he rushed me off the phone.
once I finally received the form to sign everything else went smoothly.
Placed a phone call and person was nice and helpful. My issue turned out to be something that wasn't worth fixing, so I was given a credit toward the purchase of a new one. I thought that was a fair thing to do considering I was trying to have them repair my ceiling fan. No other issues at this point.
I bought this house in 2014, and my sister advised me to get a policy with warranty companies to cover my appliances and home systems. At first I told her that I used to have a policy with a warranty company and I never had a successful claim with them. But my sister insisted and told me to get a plan with Select Home Warranty. She has Select and she wants me to try it as well. So to make the long story short, I called and signed up with them. I initially signed up for a Gold plan, just for a year just to make my sister happy. But even before that 1 yr contract expires, I called them back to upgrade my plan to Platinum and made them renew my contract. Why? In that 1 year period, I... Read More
I just started so we will see. Hopefully they will come through. Had to ask for my policy number three times
I had the seller of my house pay for this home warranty. It seems to be a very good one. The only problem (which probably is not that of the company's) is that I assumed that it would be active as soon as I bought my house but it went into effect a couple of weeks or more later. Probably bad communication between buyer and seller and real estate agents but I did not receive anything from SHW showing me that I was being covered, proof of coverage, etc.
This is the first time I've used Select and I'm not sure whether or not I'll stay with them. I checked the rating for all home warranty co's I could find and Select was said to be first and so on. I called and purchased a 3 yr plan including additional coverages such as pool and others. As of yesterday I had to call in 3 repairs, for appliances that should not have problems for years but it is what it is. When I called in all 3 claims, the rep was very courtesy and professional. It was a long process and all was fine, until I got an email from Select advising that they did not cover clothes washer dispenser or repair them. Unfortunately, either I or the rep miscommunicated and I was... Read More
The service representative I talked to was awful. I asked her (on the 3rd call to them) why they would only pay for the part and not the labor to repair my refrigerator. She referred to section 9 of the policy agreement which only references cases where the appliance was misused or poorly maintained... neither which applied in my case. She then referred me to section 8. Section 8 states that installation would not be covered if the appliance had to be replaced. But they're not replacing the appliance. They are only repairing it. When I challenged her on these responses, she totally ignored my questions and dismissed my concerns. So for every part that needs to be replaced on any... Read More
I AM NEW TO SELECT HOME WARRANTY (3 MONTHS) AND REGRET I GAVE THEM MY $700 FOR BOTH MY HOME AND MY MOTHER'S. FIRST I NEVER RECEIVED A WELCOME PKG., NO INFO. ON HOW TO SUBMIT A CLAIM, POLICY NUMBERS, WHAT IS COVERED AND EXCLUDED, ETC..!! THE FIRST TIME I NEEDED YOUR HELP I LEARNED MY GARAGE DOOR SPRINGS ARE AN EXCLUSION! I HAD TO PAY CLOSE TO $300 OUT OF POCKET WHEN I THOUGHT I HAD BOUGHT A WARRANTY! NO EXCLUSIONS WERE MENTIONED UP FRONT, DURING THE SALE !!! WHEN I ASKED TO CANCEL THE WORTHLESS WARRANTY YOU TELL ME, AFTER PRORATING, PLUS $75 CANCELLATION FEE, FOR EACH HOME ,YOU'LL KEEP CLOSE TO $400 OUT OF $700, MORE THAN HALF!! AND I HADN'T RECEIVED ANY SERVICE YET!! I... Read More
Top Rated
Our Partner
🔥 SALE: $150 OFF + 2 Months Free
- Trusted by Forbes, NerdWallet & MarketWatch
- Coverage for HVAC Systems & Home Appliances
- Free Roof Leak Coverage & Multi-Year Discount
- Flexible: No Home Inspection Required
- Hassle-Free Claims Online or by Phone
