Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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Zero starts would be more preferable rating. This Insurance company sent their required technician out to look at my elderly parents refrigerator. He proceeded to scam my parents out of over $3000, by representing the insurance company and saying that they would reimburse her as she would need a "new" refrigerator, she paid him and he brought her a old scratch and dent model. He then disappeared. I have called this insurance company no less than 5 times to at least get the claim paid, but because their technician never submitted a diagnoses and they cannot reach him, they are refusing to even pay the claim. They are also claiming no culpability in sending a con main into my parents... Read More
The decision to purchase family home warranty was pushed by my best friend. To date he was right with trying this monthly plan. I have had my leaky sink and shower repaired and for plumbing this is a very good program.
3 years and still glad that my wife signed us up. With the faulty electric box problems that came with out house this warranty has stood by us with great results.
Over the weekend my freezer went out. Select warranty was able to get me a repairman late Saturday evening. He hate to repair the plug that connected into the wall which broke. Super speedy service!
I made a few claims. 2/3 of them I had to call back to ensure that the technician would be on time and the other one was without incident. The repair crew came and generally seem very knowledgeable and I say this because one of those companies had to come back for a follow up to make an additional fix. They were very good for me just now great.
Politely I declined to go with the platinum plan in lieu of the gold plan. I have been called every now and again to upgrade but I keep saying that I am happy with the service with gold and the upgrade is not worth it for me.
A little disorganized when handling my claim. 3 days for a bathroom leak is to long. The plumber who came was the saving grace. He was excellent. 2 hours to change a copper pipe and very neatly done.
I purchased Select Home Warranty in November 2017 after being disappointed in the previous Home Warranty company I had used for several years. On or about 2-7-2018, I filed my first claim. My premium has been paid in full the for entire year of 2018 plus 2 months into 2019. I had to initiate a follow up call as I had received no call or e-mail concerning my claim. At that time, I was passed off to a rep and answered questions that did not seem pertinent to the issue of a broken garbage disposal. I was assured I would receive an e-mail and all would be handled. I DID receive an e-mail that said I had been approved for $100 reimbursement and if I decided to use it, I could let the technician... Read More
Friendly staff, good on the phone, take a 4 days to find and approve a claim, work was don't well. overall a good warranty provider.
My garage door chain broke, it took the guy they sent literally 15 minutes to fix. He did a good job, I am sure he was professional thats why but with a almost $50 deductible it should have been free.
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- Coverage for HVAC Systems & Home Appliances
- Free Roof Leak Coverage & Multi-Year Discount
- Flexible: No Home Inspection Required
- Hassle-Free Claims Online or by Phone
