Select Home Warranty Review
ConsumersAdvocate.org
4,214 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Select Home Warranty
4214 Customer Comments & Reviews
Loading Reviews ...
This is rediculous! I did a ton of reasearch on home warranty companies before I paid for this one. My first claim for my dishwasher was denied and now they are saying my hot water heater is denied! I am waiting for a call from a supervisor now to tell me why and where is it that it is not covered! I own a real estate brokerage and deal with a lot of companies and after 2 claims I am NOT recommending this one. When you call they cannot find your information and I have not gotten any phone calls from anyone at this company to schedule or discuss anything. You just wait and wait and finally you have to call to be told its not covered! Run from this one! I am waiting for a call back in the... Read More
They don't bother to inform you that the coverage does not go into effect for thirty days. Then they don't tell you about the limits for the first three months and then the coverage increases some after that depending on the item.
All of this starts over every year. Beware of what you are getting into.
RUN AWAY - this company will rip you off! Furnace failed and it took 4 days to get a technician to the house (with an infant in residence), then denied the recommendation of THEIR OWN technician! He told them the whole system had to be replaced as it was old. After hours of arguing about a part that "wasn't covered" we chose to cancel. Later that day we got a call from Mr. Gold who offered a "second opinion" at their expense, to come out. The second technician said the same as the first and shut the furnace down as it was dangerous. MR. GOLD and Jamil dodged our calls for another day and then continued to deny the recommendation of the second technician! We paid $2000 in advance for a five... Read More
Their service is horrible. None of my claims have been proceeded. Their customer representatives are very rude, they simply hang up!
The worst warranty company!!! Its a scam company don't buy their service. Don't waste you money and time.
We purchased the 3 year warranty with Select and wasn't sure if we would need it or not. Well, we did. Twice in 1 week. The contractors they got us for our air conditioner took the time to meet our 3 very big, very possessive dogs....which impressed me from the start. The second time we called was about our heating unit (just a few days after getting the air conditioning fixed). I requested the same contractors, explaining that they know our dogs, and Select had no problem honoring my request. Everyone at Select is very nice and very helpful. I will also say that Select didn't have to cover the air conditioning problem because what we needed was a scoop on the vents...the problem... Read More
NEVER EVER USE THIS PLACE. Absolutely the worst experience I have ever had. If you enjoy calling and getting hung up on just for holding for someone or if you enjoy being talked over by the rep and belittled then this is your company. Dryer went out, they sent a guy out that said he looked at it and it was the heating element, took my money and said he had to order the part. called back said he was picking up the part but never showed up but called 2 hrs after apt window. came next day told my wife he fixed it after only 5 minutes and left. my wife tried the dryer, didn't work. Talked to Select home warranty and they wanted to send that guy back. I tried to google this guys company, can't... Read More
This was over before it got started good, customer service was horrible during the initial phases so I dropped it.
Complete scam company!! Tried to cxl for a week now...they keep telling me to call back in a cpl days because nobody is in the office!! Took my money and ran. Reported to BIBB and FBI internet fraud.
Select Home Warranty has the worst customer service. I had a claim and contacted the company at least 5 times to have someone come out and it never materialized. Finally Select suggested I get my oven fixed on my own and they would reimburse me. Once I had my oven repaired Selecr offered me $50 towards the repair because my policy was in effect for less than 90 days, but more than 30 days. Please dont waste your time and money. They're the absolute worse in customer service and they don't keep their word!!!
Top Rated
Our Partner
🔥 SALE: $150 OFF + 2 Months Free
- Trusted by Forbes, NerdWallet & MarketWatch
- Coverage for HVAC Systems & Home Appliances
- Free Roof Leak Coverage & Multi-Year Discount
- Flexible: No Home Inspection Required
- Hassle-Free Claims Online or by Phone
