Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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i would not sign up with select home warranty. they don't cover you for the first 30 days and then when they do cover you they won't have anyone to do the job. and they tell you " you need to higher you own contractor and send us the bill" but there contract says in network only" so you know they not gonna reimburse for the job and then they turn around and charge another 75.00 to cancel because the break the contract by not sending anyone but they keep giving the same answer we don't have anyone to send right now there all busy but you can higher your own contractor
WARNING WARNING WARNING!!! This company is to total lying, grifter-ridden, Con!!! DO NOT CHOOSE THIS COMPANY! They are con-artist pieces of SH$T!
I paid for a full five years, and have had over 10 claims in the past 2 years denied for BS reasons, and or they just never responded.
THIS IS A SCAM.... I CANNOT WARN YOU ENOUGH TO NOT SPEND A DOLLAR WITH THESE GRIFTERS, YOU WILL REGRET IT!!!!!
useless, typical insurance company crap.
filed a claim, nearest tech was an hour away, hiring the cheapest they can I guess.
I live by a two fairly decent size towns, one 7 minutes away and the other 20 minutes
Their "available tech" was not available for 5 days.
Re-imbursement was bottom basement as little as the wanted to pay out.
Despite a cap of $500.00 repair they opted for depreciating my appliance to the tune of $175.00
Don't hire them.
I am very disappointed. My built-in microwave needs replacing and they offered me $175 towards repairing some thing that was not repairable or purchasing a new one? Also, they said they would not cover the installation of a new one? I feel I was very misled when I purchased from this company. In addition, the gentleman who came out to begin with said he was not there to fix my microwave, he was just there to diagnose what the problem was. It is a waste of my time to take off work for someone to “diagnose“ my problem, and then possibly schedule them to come back to repair it. I am not getting good. Customer Service and I don’t feel liked it. There is good value in what I have purchased from... Read More
Filed a claim and someone came out to look at my microwave. It was determined that the unit needs to be replaced and was told someone will reach out to me within 48 hours. I have called them back every 48 hours for the past 2 weeks now and still nothing.
FRAUDS! We paid our policy premium in February, it is now May and they have still not activated our policy and will not issue a refund. The customer service representative the policy was purchased through says it is out of her hands and refuses to help. The billing department and any type of supervisor is IMPOSSIBLE to reach and always promise a call back yet we never receive one. We are now out $600 for our policy that they didn’t honor + $4,000 for our air conditioner that went out. We are in the process of hiring an attorney. BEWARE!! STAY AWAY FROM THIS COMPANY!
I am writing this letter to file a complaint about the handling of our claim number #02459452. Despite speaking with multiple SelectHomeWarranty representatives, including Jane, Faith, John, Paul, Tracy, Jay, etc., we were informed that SelectHomeWarranty would not cover the claim based on the existing policy. However, we are not satisfied due to the following reasons: 1. When we initially filed the claim in January 2023, SelectHomeWarranty sent a technician to investigate the issue, but the technician provided us with inaccurate information by stating that nothing was wrong, without any diagnostic report or plumbing service rendered. He also recommended us to ignore the issue. We later... Read More
Having problem with heat pump system, paid $420.00 for one year membership, sales person gave me extra year free. Two technicians came by at different dates neither wanted to go into the attic. Paid $75.00 to first company, he didn't have a ladder. Second didn't have the time. Total paid $495.00. Being a dissatisfied customer I canceled the contract. I received a check for $73.09, I asked why so little. Beware of cancel policy fee.
Having problem with heat pump system, paid $420.00 for one year membership, sales person gave me extra year free. Two technicians came by at different dates neither wanted to go into the attic. Paid $75.00 to first company, he didn't have a ladder. Second didn't have the time. Total paid $495.00. Being a dissatisfied customer I canceled the contract. I received a check for $73.09, I asked why so little. Beware of cancel police fee.
DO NOT USE THIS COMPANY!!!! Signing up was the easy part with an English-speaking rep. Once they have your money, their customer service is terribable. I spoke to 5 different reps and it was difficult to understand them. Sounds like they were from a foreign country with extreme heavy accent. I had to ask if they can spell some of the words and slow down in speaking. They will not send a service person to come to dianosis the problem and they will not transfer you to a supervisor. In my opinion, no star rating for them.
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