Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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I highly recommend Select Home Warranty! Their service was prompt and professional and resolved!
Very prompt service and polite. I have worked with other warranty companies and I appreciate the value and professionalism. I have not had a claim yet to review.
My salesman Daniel answered every question perfectly. Very good service. I am looking forward to working with this company
Select Home Warranty responded timely to our claim. The repairman was prompt and knowledgeable. I would recommend them.
When i purchased my home my realtor suggested this company. They been a great benefit to me and my family. Very easy to make a claim and quick to response to the claim that was submitted. 90% of the claims were repairable
I was freaking out about getting a charge for another $441.00. it was taken out of my bank. Left me without enough $ to pay my bills!
Thank goodness it was a misunderstanding. they thought that I wanted the three year policy when all I wanted was the one year policy. As soon as I called and let them know about this it was in the works for my refund immediately! No questions asked! This company really seems to work with you. I haven't had it long enough or needed to make a claim yet. I can tell you the customer service is really good though. I will be writing another review once I have a claim. Hopefully that never happens though! Lol! 😁
You are not a customer to them, you are a sucker!!! DO NOT USE SELECT WARRANTY!!! I have a 3 year warranty with no claims. I recently called when my sewer pump stopped working. They said my plan did not cover sewer pumps but I could add it under "optional coverage". I don't need coverage after I buy a new one!! Later I called to cancel my policy. I was told a refund would be prorated less a cancellation fee of $75 and a $25 admin. fee. I would receive a check for about $300 for a policy I paid $1050 for. This company does not deserve 1 star!! DO NOT USE SELECT WARRANTY!!!!
I have been paying these people for almost 2 years, my compressor went out on my fridge and after being in the phone with them for almost a week, they told me they were not covering the claim because it was an electrical issue. I called the service guy and he said no they should cover it. He is calling them for me. They said they would give me 150 as a courtesy once I got it fixed and sent them am invoice, I went off, they are a scam. I will report them to the BBAnd B and I will also be contacting my local news because they go after people that scam like this. DO NOT USE SELECT!!!! THEY ARE SCAMMERS
I made a claim to Select Home Warranty and they said they would not pay the claim in full but only at a reduced rate since the claim was within 90 days of the activation date of my policy. I told them the contract they sent me clearly states a 30 day waiting period however the customer rep said it was their internal policy to limit the amount paid on a claim to $500 dollars in the first 90 days. The rep refused to send me this in writing. I contacted them again and they said the claim limit was limited to $150 in the first 90 days, again refusing to send me the policy in writing. The then denied my claim stating that the repair to my heating system is not covered due to an electrical... Read More
Our heating wasn't working so we open a claim and they sent over Doherty Enterprise LLC. We paid $75 and the diagnosis they provided was (replace oil primary control), which it would cost $872.39 and they would only cover $150. My husband was upset and tried to solved the problem himself and he found out that two cables were loose/disconnected!!! We were angry and when i called for the $75 reimbursement the operator Ann who answered said that they couldn't refund me. I asked to speak to supervisor and supervisor told her to tell me to read my contract. Thiefs!
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