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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Angie O
8/6/2020
Byte is slowly giving me my confidence back! I’m only on week 7 and I can already see a difference in my smile, thank you byte for being there with any questions that I have throughout my treatment.


Catherine B
8/5/2020
Byte Aligners! Great experience from beginning when I talked to a representative and ordered my impression kit until I got my aligners and now helping me get thru wearing them and answering all my questions. They are right on the ball with their immediate responses! So excited to see the end result!!


C
Cara
8/4/2020
The Byte customer service has been very helpful throughout the whole process. They are quick to answer you when you have questions. Love all the information they give you and how they make the whole process easy to understand. They give you all of the aligners and other things you need in a really nice, sturdy box. Their price was a lot more affordable than other aligner companies. So far, I have been really happy with my treatment and glad I decided to do it!


J
Jane M
8/4/2020
I am a couple weeks into the Byte experience and so far things have gone smoothly and efficiently. I have had some questions along the way and have have quick, professional responses. I feel that my teeth are in good hands and look forward to the results.


John F
8/1/2020
Very awesome company! Had no issues, easy to read and understand directions .I'm very happy with this company ,you will not be disappointed.


johngrantromney
7/29/2020
I love how the treatment time for Byte is twice as fast as any other company. I highly recommend. The customer service is amazing and are always quick to respond to my emails.


S
Sarah
7/28/2020
Byte took my Cigna insurance card and said they would reimburse me 50% up to $1000. Cigna has since denied my claim 2 times stating they do not cover mail in orthodontia and the reimbursement team has stopped replying to my emails. They asked me to authorize their head of reimbursement to speak on my behalf over a month ago, and he has not called me or Cigna to assist with my claim. As far as the aligners are concerned, they work... sort of. My top teeth needed an additional set of aligners which took 4 weeks to arrive, and I am now concered they will be moved too far in the opposite direction. My bottom teeth are now more crooked then they were originally.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Sarah! We would love to look into this further for you. If you could please reach out to support@byteme.com, we will make sure to review your information and get you taken care of with your next steps as promptly as possible.

E
Estefani
7/27/2020
I was hesitant to get retainers online, I thought I’d need the human interaction and guidance that comes from face to face appointments, but Byte made the process so easy, the customer service team response in timely and very helpful. I’m glad I decide to go with them! It’s efficient, better cost, and you’ll meet your goal!


jessicamcarollo
7/24/2020
If your looking to straighten your teeth in a shorten amount of time, this is something I recommend. Personally, the night time aligners really was the best option. Having to only thinking about it at night has been a real easy for me. Watching the progression has been wonderful. Every morning I see the progress and feel the teeth moving into place. I’m so happy I decided to take the leap and fix this when I did.


Nick M
7/22/2020
Byte's system is inviting to skeptics like me, and it blew away my expectations. I'm 10 weeks in and my smile is the best it's been since I had braces as a teen! They've drifted apart now that I'm in my mid 30's, but in 8 more weeks, they'll be as straight and WHITE as they used to be. Excellent product!



Top Rated
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  • Starting at $70/month 
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  • Free retainers, LED teeth whitening, and cleaner
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  • Dentist directed treatment with remote monitoring
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