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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Courtney G
4/7/2020
I highly recommend Byte! They are always there when you have any questions regarding your aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to provide you with an experience that you don't have to worry about! Thank you for your review, Courtney!
taressamaemarchand
4/6/2020
The customer service was always friendly and courteous. I did not feel hassled or pressured at any time when I was on the phone with the representative. I have already recommended others to Byte because I know for a fact that anyone interested in this type of product will not be disappointed.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting to hear! Thank you for your review <3 We can't wait to get you to your results!
Taylor L
4/6/2020
The entire Byte experience has been so easy!! From the impression kit, to any questions that I might have.. the customer service has been amazing! They reach out via email or text frequently!! Would definitely recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to provide you with a seamless experience, from start to finish. And our care team does just that- we CARE! Thank you for your recommendation!
marlyloredan
4/6/2020
I truly loved my experience with byte. They are consistent great customer service . Fast , and passionate about helping others . I can’t wait to begin my journey with them and have the beautiful smile that I’ve always dreamed of

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So happy to hear you've had a great experience with us- we can't wait to keep it going to the end of your treatment!
angelinaskerritt
4/4/2020
I couldn’t be happier with my experience with Byte. Not only was I about to straighten my crooked teeth, but they even whitened them and provided a night time retainer for post treatment. For the price, this is unbelievable. The team was with me throughout the entire process and made everything easy. I’m over the moon about Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation! Our care team ensures a smooth experience, from start to finish!
aarontg89
4/4/2020
Customer service was awesome. Originally when I signed up I wasn't sure what to expect. I immediately got an email and text giving me my next steps so I knew what to expect. The online profile is really easy. When I got my starter kit it was exciting. They made my whole experience very pleasant. I also applied for Bytepay and was just immediately approved for a low rate of $83/month! I'm excited to see the results!! Thanks Byte team!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to give you as much information as possible, so that you're confident in placing your trust with us. Thank you, and we can't wait to get you to your final results!
llimaaa102
4/3/2020
From the beginning of my byte journey, The company has been great with customer service, delivery, and following up. I’ve been wanting my teeth fixed for a very long time and it’s great that this company offers affordable treatment for everyone! Can’t wait to see the results! :)

speckledeggfarms
4/3/2020
Wonderful company! Fast delivery and tons of customer support. So easy and relatively cheap compared to traditional braces. My teeth are getting straighter and straighter and my confidence is going up and up! I smile more everyday!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!
S
Stephanie
4/3/2020
My coworker is currently using BYTE aligners and showed me a before and after picture of her teeth so far. They really work! My teeth are very crookes and crowded in the front and they are still able to help me! Their process is so easy to follow also. The customer service is amazing and they are always there for you if you have any questions or if you need help with the process. I am currently awaiting my aligners to be sent out to me, and I am so excited! I highly recommend this product!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
racinekrock
4/3/2020
Kits arrives quickly and is easy to use. Payment t plan is very reasonable with no credit check and in house financing. My son says aligners are very comfortable and I cant even tell he is wearing them. He is enjoying his new smile progress day by day.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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