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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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mmariodesilva
3/28/2020
Byte has exceptional customer service and this was apparent from the get go with how Nicole Sakhai my advisor treated me and the process with such care. She ensure everything was done tight and that I got my treatment done right. The treatment itself was fast and made everything very easy. Thank you!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
A
Ashley
3/28/2020
The process was fast and easy. I ordered yesterday and my advisor Lindsey G was awesome and a great help. I emailed her with some questions and she responded very fast and she gladly went back and forth with me over email answering all questions. She was even kind enough to send me a text the next mornging before calling to make sure it was a good time to call while understanding that I have little ones and live a crazy life.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
Jamie D
3/27/2020
I’m so beyond happy with my experience with byte ! Would definitely recommend 10/10. The team is so accommodating and very helpful. Plus they offer a lifetime guarantee ! They also sent me a free LED whitening kit. If you’re second guessing, don’t !

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
kaitlynngomez96
3/27/2020
Love these aligners! Not painful at all and you notice the difference right away.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
kelsilynnb15
3/27/2020
Byte has great customer service and a great advisor team! They answered every question and concern I had thoroughly! I can’t wait to receive my Aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the recommendation!
A
Ashley
3/27/2020
I started my journey with byte 12 weeks ago and I started seeing results in the first 3 weeks. I expected tons of pain due to how munch my bottom teeth need to move. I’ve had a little discomfort the first day each week that I put a new set in. But no discomfort after that first day. The BrightByte is AMAZING it’s had my teeth whiter than I’ve seen them in years. I would highly recommend using them. Nothing beats not having to go to the orthodontist in person. The customer service is top notch!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to provide you with a seamless experience, from start to finish! SO exciting to get you to that final result, Ashley!
H
holly
3/27/2020
I'm middle aged and didn't think that I could change my smile, but I'm doing it! I've loved the entire process. The impression kit and treatment kits are user friendly and the customer service is top notch. They offer an affordable payment plan if you don't have insurance so what are you waiting for? They take a boring product/process and make it fun!! 10 out of 10, for sure.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It's never too late! We're happy to hear you're having a great experience, and we can't wait to keep it going, Holly :)
R
Rachael
3/27/2020
I have just purchased my aligner treatment plan and I’m so excited! The whole process has been extremely easy thus far, with the added convenience of doing everything from home. I had some questions when my treatment plan first rolled out, and customer service was so prompt and helpful to make the needed changes in order for my plan to be corrected. I’ve been incredibly pleased with my customer service advisor and how quick the response time has been. My treatment plan is 18 weeks long, which is much shorter than I expected, and the price is excellent. So far I’m very happy that I chose Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO! You're just getting started, and we can't wait!
K
Kelly R
3/26/2020
My favorite part of the process was being able to do everything at home, over messenger and texting my advisor. Byte agents respond very quickly and answer all my questions. I was able to receive my aligners much earlier than expected.It seems like the process will be much shorter than expected due to the hyperbite. I love how there are so many avenues to find support. The materials sent with each step are nicely presented. Class act!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to provide you with a smooth experience, from start to finish. Thank you for your recommendation!
D
Davundree
3/26/2020
I’ve have had a great experience with my trays. I can definitely see the difference in my smile. Also, I have been working Alex M. Alex has been assisting me with such professionalism and quick responses with all of my concerns. I’m happy that I chose Byte. Overall Byte is a great company and has awesome customer service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Alex is Great! We do our best to provide you with the best care experience possible, and I'm so pleased to hear we could do this for you. Please let us know if you have any questions throughout the remainder of your treatment!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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