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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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T
Tom C
3/23/2020
Amazing product! My teeth are finally getting straight. It’s so easy, and shockingly affordable. The service is impeccable and they are always so fast in responding to any questions or concerns. My wife is also looking at getting Byte aligners after seeing how well they work and how great the company is to deal with!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We'd love to welcome her into the byte family! Thank you for your review :)
Melanie B
3/23/2020
The whole process was simple and affordable and the results were amazing! I finally have the smile I’ve been wanting for so long, and all in only a few months! The customer service is also top-notch. They are always checking in on you to make sure everything is going well. Everything is so well explained in the packet along with pictures so you know exactly what to do. Very satisfied with my experience.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
yes! We love hearing this, Melanie!
A
Ashley w
3/23/2020
Highly recommend! I went back and forth for months on what company I wanted to use. I decided on byte for multiple reasons but my final decision was the customer care. Lindsey called me and helped me with everything. I’m 7 weeks into my 15 week program and get compliments every day on how much better my teeth look! ❤️❤️❤️

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey, we get it- research is important! We're happy you chose us, and that we're here for your journey!
Katrina M
3/23/2020
Byte is an amazing company that is helping me transform my smile. Their customer service team is friendly, helpful, and they really care about your journey to straight teeth! It's fast, easy, and affordable. 10/10 would recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
You're important to us! Thank you for being a part of the byte family- we can't wait to get you to that final result!
M
M. K
3/23/2020
I'm currently a customer about a third of the way through my program, and seeing great results. I had braces in my teens but I lost my retainer in college. I saw some of my teeth shifting and I thought I could live with it. But with Byte's affordable and fast treatment, I don't see reason to. All interaction with the company (phone, website, email) have been personable and professional. I'm looking forward to completing my treatment in just 7 more weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
nearly halfway there! We've all been there with retainers. Fortunately, we do our best to make your experience as easy as possible. Thank you for your review!
L
Laina
3/23/2020
I seriously love byte. Super awesome company to go through. The staff is really helpful. I did the online photos for my teeth & it was a super easy process & I’m loving it. Can’t wait to see my teeth when I’m finished!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make the process as easy as possible. Thank you for your recommendation!
S
Shelley S
3/23/2020
Wonderful company to work with..great customer service and they are very knowledgeable

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We certainly do our best ;) Thank you for your review!
C
Cheyanne
3/22/2020
The customer service is fantastic! I'm 7 weeks in and notice a major difference in my smile. I definitely reccomend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
7 weeks- you're halfway there! Thank you for being a part of the byte family:)
megan.sudduth14
3/20/2020
My aligners from Byte have given me a more confident smile throughout the process. They’re a little more painful some weeks, but I can truly see a huge difference. The customer service behind the product is THE BEST. They email me checking in, asking if I need anything, etc. If you have any doubt let me be the one to tell you.. throughout the process I haven’t regretted my purchase once!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! We truly do our best to ensure you have the best experience while aligning your teeth. I'm happy our team could be here for you. if you ever have any questions please never hesitate to let us know! :)
13kcali
3/9/2020
Just started the process. Waiting for the aligners to arrive. Everything has been great so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So excited to get you started!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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