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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
isabella
7/29/2021
I am very happy with the Byte treatment thus far. I am on week 13 right now and my teeth are looking so much better. The night treatment is very convenient.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited for you Isabella :) Thanks for sharing this great review!

zacharycummings06
7/29/2021
Byte has been such a great process in straightening my teeth. I am so glad I chose byte over the other competitors. Byte was very easy and a fast process to get the smile I wanted

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review. We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We are happy you chose Byte, and we can't wait to see your new smile!

traceyc.pond
7/28/2021
I’ve always disliked my teeth. So my wife decided to surprise me with the aligners and I was stop excited but I had no idea how great these actually worked. I mean in just 6 weeks my teeth are 7 shades whiter and so much straighter. I do A full on smile in photos now. You guys at byte really gave me confidence at 31 years old.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We LOVE to hear this! We are so happy to hear that you've been seeing results with your aligners and the BrightByte whitener! You'll be showing off that straighter, whiter smile in no time. We can't wait to see you smiling in all of your photos now!

H
Heather W
7/28/2021
I am in currently in week 5 of my Byte experience. I have been pleasantly surprised at my experience so far. All of my aligners have fit nicely and I have not had to file or adjust any of them. I can tell right when I put in my aligners at night and when I take them off that they are working but they are not uncomfortable at night. I can already tell a difference using Bright Byte. I am not even halfway through my treatment but have been happy with the quickness of BYTE’s team to respond. I look forward to a straighter smile in about 20 more weeks:)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review! We can't wait to see those final results😁

noelsrules
7/28/2021
GREAT customer service and GREAT product! These aligners are easy to use and they wirk!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review! Happy to have you a part of our byte family :)

johns.danielle066
7/28/2021
Customer service is great, just waited longer than expected when I tried to reach out about my first set of aligners which were ill-fitting

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Due to a higher than normal volume we understand that our response time has been less than ideal. Rest assured, we are staffing up and our team is working hard to help each and every customer. We appreciate your patience! For immediate assistance, you can reach our team at 877-298-3669. Thank you for the review!

Maurice D
7/27/2021
The Byte team was easy to work with and responsive to my questions. I never felt I had to chase them for answers. Once I received my trays, they fit, and my teeth have responded. I feel I made a smart choice with a company that solved my teeth issue and saved me money!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for this great review, Maurice. We are happy to hear that our team has supported you through this smile journey. We are excited to hear your teeth have responded well, and we can't wait to see those final results. Happy to have you in the Byte fam!

marvis.dantley85
7/27/2021
Service is great. I always get a quick response. They always do the best they can to help me.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! Happy to have you a part of our byte family :)

christa.ingledue
7/27/2021
Byte has made the process of straightening my teeth very easy. The items sent are very organized and include ample instructions to follow for each step. The hyperbyte is great to help ease sore teeth. I’m glad I took a chance on Byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy you chose Byte! Thank you for the great review. We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

M
McKenzie
7/27/2021
Great product and great customer service. Would recommend to all of our friends!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review, McKenzie. From start to finish we do what we can to provide the best experience. We appreciate you telling your friends and family about us. Make sure to take advantage of our awesome referral program!


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