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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
kaatlopez1995
7/26/2021
Byte has been an incredibly easy process to straightening my teeth. I wanted to do it for years and they made it so simple. I used their Byte Pay program to make monthly installments and it also offers lifetime replacements of retainers and replacement aligners if any break during use. So far, I'm on my 7th out of 12 aligners and my teeth look great! I'm excited to see the finished result. I haven't had to get in touch with the reps with any issues, but occasionally I get check in emails to see how my treatment is going.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We are happy to hear that you started the journey to your dream smile. We are excited that you chose Byte, and we can't wait to see your final results!

Amber A
7/26/2021
Byte is by far my favorite company there is. From day one I have been having a surprisingly great experience with their products and their team. The Byte Advisor (Jason) I was given before I purchased was so amazing and personable. And the customer care rep I just got off the phone with was even better! About 5 years ago I tried this process with a competitor (cough cough SDC ) and it was a complete 180. Anytime I’d reach out with concerns or be waiting for my next aligners (they shipped only a few at a time back then ) it was a total nightmare. Not to mention I didn’t see my teeth making any progress. I chalked it up to being because you notice change on yourself last, but now having... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for this amazing review! We are so happy to hear about your great experience. Our team's goal is to ensure you are getting the support you need throughout treatment, and we are glad to hear that our team did just that. We are standing by for support if you ever have any questions. We are excited to be on this journey to your dream smile with you, and we can't wait to see your new smile.

steph.l.calvert
7/26/2021
I'm about 1/3 through my treatment plan with Byte and so far I am very pleased! They have responsive customer service, and it was easy to take molds and get my plan together. I'm excited to see the final results in a few months!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide a seamless and stress-free experience to getting the smile of your dreams. We are happy to hear about your great experience. We are excited to be on this journey with you, and we can't wait to see your new smile!

M
Makayla d
7/25/2021
I’m about three months into my plan and so far so good. The weekly changes are not too bad and minimally painful. The one negative is that the aligners are difficult to clean and can get pretty dirty throughout the week.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the feedback, Makayla. We are happy to hear that you are seeing progress week by week. We are excited to see your final results. We always recommend using the BrighByte to clean your aligners. For more in-depth cleaning, you can mix 50% distilled white vinegar and 50% water, and allow the aligners to soak in the solution for about 20-30 minutes. After soaking just rinse them thoroughly.

J
Jessica
7/25/2021
Affordable and easy way to get your teeth straightened! I personally can’t stand going to the dentist more than I need to, so this is not only cheaper but more convenient. Wonderful for an introvert lol :) I’m about halfway through and happy with the progress so far! Can’t wait to see the finished look.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Jessica. We do what we can to provide you with an experience that works best for your lifestyle and needs. We are excited to be on this journey with you, and we can't wait to see your new smile!

swant123
7/22/2021
I'm on week 7 of byte and I'm already seeing some real progress. My teeth hurt sometimes when I switch aligners but its definitely going to be worth it in the end. Every day I have a family member or a close friend look at my teeth and say they look great and that they see real progress.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that your friends and family have noticed your new smile! Did you know you can refer your friends and family and receive $100? Head to https://www.byteme.com/pages/refer to learn more!

Michele S
7/22/2021
I have been so thrilled with my Byte experience. I'm on week 4 and loving the improvement I already see! I also love the teeth whitening component of the brightbyte... Straightening and whitening at the same time! My family and friends have been so surprised at the difference that can be seen in just 4 weeks. Can't wait for the end result.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

stacigreen0810
7/21/2021
We ordered for our son because they are a lot more affordable (and easier) than braces. He is on week 7 and we can already tell a big difference! Especially when we did side by side picture of before and now. He was pretty sore the morning after his first wear, as expected. But it wore off after a few days. He gets a little sore when he starts a new week, but nothing like I remember braces being with myself. PLUS he doesn’t have all of the food restrictions like with braces. Especially since we chose night wear instead of day. Would definitely recommend and I can not wait to see his finished smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear you are already seeing noticeable changes in your son's smile :) We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that the Byte journey has been convenient! Thank you for your review!

streetslappah
7/21/2021
I have been enjoying this ride with my Byte smile. It has been super easy and the customer service has been out of this world. Thanks Byte and I’m looking forward to my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It makes us so happy to hear that our customer care team has been able to provide you incredible support throughout your treatment. We can't wait to get you to those last step, you'll be showing off your new smile in no time!

M
Michaela
7/20/2021
Quick and effective way to straighten teeth and have a better smile, the added whitening of teeth is a bonus

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! We are happy to hear you are enjoying your experience:)


Top Rated
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