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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Iveta D
7/2/2021
May take few steps / attempts to get the correct fitting aligners but with some patients the treatment will bring desired results . Retainers and lifetime warranty are added perks .

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Iveta! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)

Aileen H
7/2/2021
Even though I have only been using this for a short time I already am seeing good result and can't wait to see the end.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible Aileen! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)

M
Marquise
7/2/2021
Byte was very fast at fixing my gap and crooked front tooth, they look amazing in such a short amount of time and I'm getting compliments not only on how straight they are, but how white they are :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Marquise- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.

rainfallfrustrations
7/2/2021
So far, so good. Byte has been responsive to me from the beginning. The people who have helped me had been open to answering questions I had before and during the treatment.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

carleyslack
7/2/2021
This has been a wonderful experience! I’ve had great help from Byte throughout the whole process, they even scheduled the pick up of my impressions! My teeth look better everyday and I’m so excited to see the final results at the end. I definitely recommend using Byte if you are looking at aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Carley, thank you for the awesome review. We can’t wait to see your new smile either! From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

tejenkins427
7/1/2021
I am happy so far with this product. It is simple to use and I see weekly progress in my teeth getting straighter and whiter. The aligners are practically invisible and I get compliments every day. I am happy that I have a lifetime guarantee with Byte that at anytime I am not satisfied with my teeth I can get some more help in straightening then to my satisfaction.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

bmanthey7
7/1/2021
Love the results I am seeing so far. They always make sure to answer any concerns I am having. I do wish they replied back to emails faster, but I understand they have a lot of people emailing them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thank you so much for your review and for providing feedback. We are always looking for ways to improve our customer's experiences, so we really appreciate it. We are currently adding more staff to our team so we can cut our response times down and assist our customers faster! We can't wait to see your smile transformation :)

Nikki B
7/1/2021
I have had a really good experience so far, when I’ve had concerns Byte went over my pictures I’ve sent and reviewed everything to make sure I was tracking. My teeth are whiter and I am excited to see how they look when I’m finished!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!

L
Lloyd F
7/1/2021
Working with the team at Byte has been great. They are all very friendly and helpful, and have gone above and beyond to make sure I have the best experience possible. I’m in week two of my treatment plan, and I am already seeing a difference. I had traditional braces as a teenager, but due to some dental issues I had to go through another round of orthodontics. I wish Byte had been around 15 years ago!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are already seeing results just two weeks in! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)

veeianson
6/30/2021
The Byte process has been wonderful thus far! Customer service has been there every step of the way providing clear instructions and guidance. They also check-in often! I'm seeing a difference in my teeth 5 weeks in; can't wait to see the end results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thanks for the review! Communication is so important to us to make sure our customers feel supported and comfortable at every step of their Byte journey. We're so happy to hear you have felt this from our Byte team :)


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