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HandsFree Health Medical Alerts Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
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HandsFree Health combines the most advanced technology with a deep understanding of the healthcare industry to create a company that empowers customers to stay engaged and easily manage their day-to-day health. Its signature proprietary device, the WellBe, helps customers stay connected with their caregivers and provides peace of mind for their loved ones, knowing that they can be taken care of at any time.

How is Handsfree Health rated?

Breakdown

4.1/5
Monitoring
3.5/5
Equipment
4.0/5
Contract and Price
4.1/5
Reputation and Certifications

Overall Rating: 3.9 / 5 (Very good)

WellBe from HandsFree Health is a voice-activated healthcare assistant that can help manage a user’s medical needs such as medication and appointment reminders, health queries, and insurance information management.

When combined with the WellBe Smartwatch, the system becomes a well-rounded healthcare device that keeps customers connected to their loved ones, receive medical assistance, and even access entertainment features such as music, audio books, and weather forecasts.

Unlike most medical alert systems on the market, the WellBe does not work by having a wearable push button to use whenever assistance is required. Instead, customers can speak directly to the devices and receive help or contact emergency response via the smartwatch.

Handsfree Health Equipment

Equipment - 3.5 / 5

HandsFree Health offers two types of equipment that help monitor and care for customers.

The WellBe Smart Speaker is a voice-enabled, Wi-Fi connected virtual health assistant that responds to a user’s commands and can be programmed to provide reminders (such as for medications and appointments), answer health questions, contact loved ones, and keep track of blood pressure and glucose. The system can also be used to stream iHeart Radio and connect to music streaming services such as Spotify for listening to audiobooks and to get the latest news and weather forecasts.

The easy set up allows up to six household members to be registered on the device, which will recognize each voice and light up with their corresponding color when prompted with the wake words “Ok, WellBe.” The device does not record conversations and maintains your information secure following HIPAA guidelines.

Customers that only have the Smart Speaker do not have access to 24/7 emergency monitoring services, although they can contact anyone at any moment using voice-activated commands. The WellBe watch is a mobile device that serves as a personal emergency response system (PERS) with a load of features on par with most smartwatches. With its 4G cellular network it provides two-way communication in case of emergencies and GPS location. The water-resistant watch also has a built-in heart rate monitor and pedometer.

Customers who purchase the smartwatch also pay a monthly subscription that includes access to HandsFree Health’s 24/7 emergency monitoring center.

The WellBe Virtual Assistant mobile app for Android or iOS lets user remotely set up their profile on the speaker or watch and have remote access to reminders and health information.
System Types
Home Cellular
Mobile/GPS

Key Features

Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons
2-Way Communication
Fall Detection
Optional Fall Detection
Water-Resistant Help Button

Additional Info

Cellular Provider Options
T-Mobile
Equipment Warranty
Limited one-year warranty

Monitoring

Monitoring - 4.1 / 5

Customers who opt for the WellBe Smartwatch or the WellBe Medical Alert PLUS bundle are required to pay a monthly subscription fee that connects them to HandsFree Health’s 24/7, U.S.-based emergency monitoring center.
Monitoring Options
Professionally Monitored
Monitoring Center Type
Owned
Services
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch

Contract & Price: How much does Handsfree Health cost?

Contract and Price - 4 / 5

Costs for HandsFree Health’s medical equipment will vary depending on the which system you opt for.

• The WellBe Smart Speaker costs $189.00, with no monthly subscription available.
• The WellBe Smartwatch costs $179.95, plus a $34.95 monthly subscription payment that grants access to 24/7 monitoring services and 4G connectivity.

Customers can also combine both pieces of equipment and opt for the WellBe Medical Alert PLUS system, which includes the smartwatch and speaker as a bundle. Equipment costs are more affordable with this option, since customers only need to pay $199.95. However, the required monthly subscription is $44.95.

Starting Prices per Month

Cellular
$189.0
Mobile/GPS
$179.95
Free Monitoring for Additional Person

Handsfree Health Reputation

Reputation and Certifications - 4.1 / 5

Although it’s a relatively new company in the medical alerts industry, HandsFree Health was created by accomplished executives with more than 150 years of combined experience in the healthcare field. The company is not listed on the BBB, but it currently has an excellent 4.4 out of 5 rating on Trustpilot, with customers praising the clarity of sound from the speaker, the design of the equipment, and the interconnectivity.

Additional Ratings

TrustPilot Rating
4.4 out of 5
Date Collected
2021-05-26

Disclaimers


Contact & Additional Information

Homepage URL
Headquarters Address
292 Main Street Mailbox #296, Harleysville, PA, 19438
Year Founded
2019

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Free Month with Annual Plans
  • Selection of At-Home & On-The-Go Devices
  • Water-Resistant, Shower Safe
  • Customer Portal for Activity Tracking & Connecting with Loved Ones