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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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seth22koller650
4/5/2023
I cannot express the level of gratitude I have for the amazing team at Allegiance moving and storage. From the first call with Katie and the subsequent calls with customer service and quality assurance I was put at ease and confident that I chose the right company. On the day of pick up i was definetly correct and after receiving my delivery even more. They did a wonderful job and storing my items until i needed them delivered and werent like other companies ive heard about that bait and switch you or have hidden fees. Thank you for your hard work and follow through of everything promised.

tristan30horton9
4/3/2023
I recently use Allegiance moving and storage for my move from Utah to Florida due to work relocation and I must say that from the first phone call to the last one I am beyond grateful. They took care of my items like their own and were fully transparent. Highly recommending them to anyone I know that is moving.

brandifultz66004
3/29/2023
Zack our moving coordinator provided exceptional service for my local move in TN. Allegiance had a 3 man crew sent over and they were very efficient and the price was very satisfactory considering the other companies I researched. It went the exact way Zack said it would. I felt like I could just sit back and relax and let them handle everything. The paperwork is a bit confusing for a first time mover but they sent me a summary email also to put things into layman’s terms for me. I can’t say enough good things about them.

shanedawsonn54150
3/28/2023
I will be referring all my friends to Allegiance; it went so great. They were excellent, professional and courteous from the time they got to my house 9 am to they time they left the next day. They moved my 5 bedroom house and did a full pack for me so it was a two day job with a crew of 6 guys. They cared about every piece of furniture and wrapped everything up very nicely. My Wife and I were surprised how nicely they were wrapped. Somethings they even shrink wrapped for extra protection. They handled the kids and the pets just great. Once they did start going in and out they did have me pen up the dogs which was fine, but the few times they got out they didn’t seem to mind at all. The... Read More

cattywalls0879
3/27/2023
I have to admit that i was nervous using a moving company for the first time but after selling my home of 47 years in Texas to move closer to my children in Florida I couldn't do it all by myself. Since my husband passing I wanted to be close to my family and the best decision I made was answering Zack's call from Allegiance Moving and Storage. Not only was he honest and explained the process to me but the customer service department was so patient with me and all my questions. The movers themselves were so careful with my priceless items and I just couldnt ask for a better service. Thank you again Allegiance!

karlydubss5178
3/24/2023
I hired Allegiance to move me and from the initial conversation with Katie my mind was at ease. She spent a long time on the phone with me going over everything and how the process works. I also liked that they had other teams involved that called me at various times to review things with me. I think they called me like 6 times before my moving day. I paid a lot of money for the move and got exactly what I paid for, great service and care from everyone involved. They picked my items up and it was a great transition to the new house. I had my stuff delivered two days later and they put everything where I wanted it to be and they even put together my beds and other pieces of furniture. The... Read More

rohndagrayy3054
3/23/2023
I am a collector and needed someone to professionally pack some things for me. I had my comics in just regular boxes and Allegiance suggested that they be packed and stacked a different way. I was putting these into a storage unit and they told me that if I needed heavier, sturdier boxes or they would probably just get crushed. The guy in charge went out and got better boxes and it really made me feel good that they just didn’t throw everything as is on the truck. My wonderful collection made it without any damages. I will recommend them to all my nerd friends! Allegiance did a great job, the carrier they sent to me was spot on!

sarahbristoll20178
3/20/2023
THANK YOU ALLEGIANCE MOVING AND STORAGE!!! NOT ONLY WERE YOU GUYS HONEST AND TRUE TO YOUR WORD YOU ALSO ASSISTED MY MOTHER WITH THINGS THAT WEREN'T YOUR JOB TO DO SO. I AM SO THANKFUL FOR HOW YOU TREATED HER AND WERE UNDERSTANDING OF HER AGE AND DISABILITIES. I WILL FOREVER BE THANKFUL TO YOU GUYS. I KNOW SHE CALLED CUSTOMER SERVICE A LOT AND NOT ONCE DID ANYONE DISRESPECT HER ESPECIALLY WITH THE TIMES SHE WOULD CALL BUT WERE ALWAYS THERE TO ANSWER HER QUESTIONS. BLESS YOU GUYS! YOU GUYS ARE NOW OUR GO TO FOR ANY MOVING NEEDS. HIGHLEY RECOMMEND TO EVERYONE I KNOW.

juniorvargaas274
3/17/2023
I am so blessed that after various estimates and calls from other moving companies, I chose Allegiance Moving and Storage. Not only were they on time but kept their word on pricing even though I ended up wanting to take an extra bedroom. Thank you again for your patience and respect for my items. You guys definitely met and surpassed my expectations.

ameliaaportillo8194
3/16/2023
Allegiance moved me to NY City. I have always wanted to move there and finally I made the leap! I didn’t know how in the world they would get a moving truck downtown well they managed it like pros. They gave me all the information that I needed for the move, who knew I need a COI, didn’t even know that was a thing. FYI, it is proof of insurance. Thankfully the building I moved to has a loading area so that was a good thing. They were about an hour later than I thought but of course I am sure the city traffic had something to due with that.

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