Promoted
Our Partner
- Best For Larger Moves
- A+ Rated Moving Company & FIDI Accredited
- $350 discount when you mention over the phone only
- One month of FREE storage
- Auto transport available
- US DOT: 2293832
Allegiance Moving and Storage Review
ConsumersAdvocate.org
364 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
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364 Customer Comments & Reviews
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This company did not make it clear that they were a broker and not not the mover. They never gave us the name of the actual mover or advised us that they would charge more for the move when they arrived. They didn’t do an in person estimate - only by phone. The day of the move we had to make an extra trip to get postal money orders to sign to the actual moving company. We have been in our new home for 5 1/2 weeks and STILL haven’t gotten our furniture or boxes. The mover keeps saying they are waiting for a driver for the load!!! Allegiance has not been helpful at all or forthcoming. Once they get your initial deposit they don’t care about your move. DO NOT USE THIS COMPANY! I hope but the... Read More
Never called this company, never gave them my info, they keep texting and texting me. I am not even moving anywhere? When I asked them to stop they got nasty and said I probably over paid for my move anyway? Who is moving, not me! If this is how they treat potential customers I can only imagine how they treat you once they have their money. STAY AWAY...
When I signed up with them, I didn't realize they were not an actual moving company but a moving brokerage firm instead. I would not choose them again. I read some reviews where people had to pay more money because they were incorrectly quoted by Allegiance. That was also my experience unfortunatley. I was told someone from Allegiance would contact me prior to my move to go over my inventory list, and that never happened. The movers scheduled a day earlier which was nice, however I wasn't completely prepared for a day earlier move. I actually have less than what I was quoted however, the square footage was off because the system isn't accurate that they use. I had to pay an... Read More
First of all read the fine print that they are brokers and actually do not move you themselves because they will not tell you on the phone. The people that they sub contracted to move us were horrible. After they drove from New Jersey all night to Virginia, they packed a 3200 square foot house in less than 12 hours. After they packed our home up they wanted us to drive the following day to our destination to KY so they could go unload us. I told them that isn't what we were told and we have other things we have to take care of before we move from one state to another. They packed things I didn't want them to pack and packed things just in whatever box was the closest. I have broken... Read More
Avoid this company at all costs. As a moving broker, they made assurances during the booking process that were completely false. And as others have indicated, once the money is paid they do not even try to help. For example they led me to believe delivery would happen within 6 to 10 days of the pickup. However they did not even communicate that range to the moving company. Now, the moving company says they are not responsible because they never heard about the 6 - 10 day delivery range, they are only bound by federal law to deliver within 30 business days. And Allegiance says there is nothing they can do because they are not a moving company and did not sign any contracts. In essence,... Read More
If I could give this Company 0 stars or negative stars I would. They are great when booking, but then you pay the upfront deposit the service goes down hill from there. No one calls you back and the day or 2 days of your move no one shows up and they give you the run around for days. There is never a supervisor to help you either. If you are smart you will never use this Company. I will be using my in house council to get my refund back. Beware and stay away from these movers!!!
Truck was supposed to come this morning after postponing from yesterday (ok, 2 day window so still ok) - but now it is 6 pm and I hear they're not coming - until tomorrow. Delayed for 2 days. Nightmare. Handing the keys over today - nobody cares. All lines go to voicemail. Please DO NOT TRUST THIS COMPANY.
Allegiance broker John Baxter advised not to get the extra insurance, WHAT A FOOL I WAS! My price was increased TWICE: Allegiance double charged me to do an second inventory and because they said they needed a larger truck and 4 men, I got two men and 12 hours of loading! I had to sleep on the floor as it was too late. On the day of pick up S & M Relo increased my charge to now nearly $8,000 from $4600. S & M is the most unprofessional moving company I have every dealt with, and Allegiance Moving and Storage is the most unethical BROKER charging over $3000 in fees for no performance, nothing no support or help and a most horrible referral of a moving company. Shame on you for not... Read More
I moved from Texas to Idaho and it was a terrible experience. I had to deal with 3 different companies to get my move. I was told this after I got my first bid. The original bid was 2500. Ended up costing me over 7000. Stay away from this company. Extra money charges by movers picking up an d additional charge on delivery. There contact Kevin promised to see the move thru. I had to deal with drivers and at least 5 different people to get my move completed. Boxes were crushed, damages to antiques. I am giving a 1 star but they deserve less. Waited 4 hours for them to find help to unload. Worst experience I have ever had.
Just like all the other reviews Allegince did a great job with our move. The whole process was easy and smooth. I dont expect movers to show up with coffee and donuts, just want them to move my things safely and quickly. That they did!
Top Rated
Our Partner
- Best For Larger Moves
- A+ Rated Moving Company & FIDI Accredited
- $350 discount when you mention over the phone only
- One month of FREE storage
- Auto transport available
- US DOT: 2293832