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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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asiaajones379
3/15/2023
The moving coordinator gave me the sales pitch dream of a move and you know what Allegiance and the carrier followed through with everything he said. Verification call, quality assurance call, dispatch call, driver calls did all come through at the right times. They really seemed to care about my move and making sure things were to my satisfaction or even above it. There were no hidden costs of fees everything was gone over before they got there. It was a good moving experience and I appreciated working with an hones company.


loriiestelle1523
3/13/2023
I got a few quotes and this company does price match or beat! So I did a little leg work and got the other quotes to make sure it was comparable and to be honest there quote was the lowest rate with the best services offered. I did a virtual video call with them to make sure that I didn’t forget anything on my list They got everything right down to my area rug that I forgot about. They did a great job and I will use them again in the future!


shepardlilleys7036
3/9/2023
All i can say is THANK YOU ALLEGIANCE MOVING AND STORAGE. You guys were on time, fair priced and picked up my items and even held them for 30 days until I found a place at no charge. Thank you for your amazing customer service department that were there for me throughout the whole process to answer any questions and even hear me vent when the house I was buying fell through. Thank you a million times over!


darcifletcher1789
3/6/2023
I moved to a panoramic building in beach side in North Carolina, and these guys seem to be able perform miracles with the way they got the furniture into the new building. Allegiance coordinated a lot of different things, from the parking permit, to service elevator to the insurance certificate. They had to take apart a lot of my furniture in order to get it through the doorways so they had their hands full and they made it seem like it was nothing, a walk in the park. By nightfall I was sipping a drink on the balcony watching the waves! Allegiance and the carrier did a WONDERFUL job.


westongrinstead6258
3/3/2023
Moving stinks but Allegiance almost made it enjoyable! This was the first time I have had someone not only move me but pack everything for me also. I just told them what to pack, didn’t know that you couldn’t put certain things on the truck though, so I did have to pack some things myself and take them in the car with me. I did find an email a few days later that actually told me about these things so that is my fault. They did so good and had my 3 bedroom packed and loaded into the truck In about 8 hours. I will use them again to move and will recommend them also.


korbanperpisahan6974
3/2/2023
Friendly crew! Allegiance sent a very friendly and efficient crew! Everything was good and they treated my boxes like their own. A few little unexpected changes but nothing that broke the bank. They are reliable, I think I probably called them at least once a week and there was always someone that answered. I was pleased with all the serviced that were rendered and would recommend them to anyone.


mitchmangumms138
2/27/2023
Thank you Allegiance, I absolutely loved the driver Jack that Allegiance sent. He came and did a walk through and we did the paperwork as his crew started to trickle in. I have a very large move and they were prepared to handle everything including my full gym. Some of the crew were so small I didn’t; think they could lift all the stuff. To my surprise pretty sure all of them could kick my butt. They moved that equipment and weight like it was nothing. Any gym guys out there give Allegiance a call they moved everything like professionals.


davyjeromsonns5310
2/24/2023
They did a great job! I have a very expensive telescope that is very expensive and needs a special team to pack it. They sent a specialized crew that knew how to handle this special piece of equipment. They build a crate for it and packed it very nicely. They didn’t disassemble it, I had to do that because I know how to versus them, and I didn’t mind doing it at all. They brought extra materials because they didn’t know what they were going to need in advance. I am glad to report that upon unpacking, it survived the trip intact. I set it up a few days later and it seems to be in working condition. Thanks, Allegiance, for taking care of my most prized possession!!


miroslawbuczekks2098
2/22/2023
I have lived in my apartment for 10 years and it is time to make a fresh start! The two man crew that Allegiance chose to send from the carrier were pretty darn good! They were friendly and kind and efficient. They came when they said they would and delivered when they said they were going to. They called me the evening before so now I had the driver's phone number and he stayed in touch with me while he made the drive. It was nice knowing I could shoot him a text and see what state he was in. I would certainly hire Allegiance again and recommend them to my best friends.


jeovanicastilloos891
2/20/2023
I just wanted to acknowledge what a terrific moving experience that I had with Allegiance. The coordinator Bill was very experienced and full of all kinds of useful information down to packing tips. I was then sent to a verification team who reviewed everything with me to make sure everything was correct. It made me feel good to see they have checks and balance system put into place to ensure there are no errors. It gave me great confidence to see that early on they didn’t want to make any mistakes Now to say a few things about the actual movers, they were pretty great! I can’t believe how quickly they work without doing damage. I would recommend Allegiance to my Mother if she ever needs... Read More



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