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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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danielselarzes14
2/16/2023
Allegiance Moving and Storage was a great find! The estimator was very involved and was wonderful! The crew was just as great! They were polite and helpful and took great care with my stuff. There was a special packer for specific heirlooms that I had requested be professionally packed. I was surprised at the efficiency and care that he took with those items. The items did arrive at my home all in one piece and no damages. You hear and read all the bad stuff about movers so I thought I would take a few min to write something good for a change. Allegiance Moving is a great company and the seem to work with the best.

braelynnkimms17
2/14/2023
From beginning to end my experience with Allegiance moving and storage has been amazing. Not only did they facilitate moving my items from my previous house but also from my storage unit. I received my items in the time frame they had advised even with a hurricane that had just passed. Thank you from me and my family!

stevengomezz482
2/13/2023
Allegiance moving and storage definitely set the bar high for any other moving companies. Not only were they honest, caring, and had an open line of communication but were also available at any time I had a question or concern. They took care of my stuff with care and with all the adjustments I made on the day of pick up not once did any of the movers get frustrated or angry as I had expected due to an experience I had with another moving company a few years back. Being in the military has me move a lot and I now have a go-to company for myself and have already recommended them to my fellow service members and family.

jamiedaniel6427
2/10/2023
I am finally done unpacking!!! I wanted to take a moment to thank Allegiance moving and storage for all their hard work and follow-through. To not have one item of mine damaged or missing is amazing and the best decision I made was taking the call from Bill. Thank you again and if I could give them a million stars I would.

jasonmoffatt9528
2/9/2023
I cannot express in mere words how thankful I am to Allegiance moving and storage. They were upfront and honest and held my items in storage until my home was finished being built. I received my items in the same condition they were picked up and am so excited to finish unpacking and making my forever house a true home.

marymoseley7195
2/8/2023
I have used a lot of moving companies being the fact that not only did I grow up in a military family but I myself am in the military and I am shocked as towards why I have never used Allegiance moving and storage before. Not only did they know exactly what a military move required but asked me all the questions that I didn't even think to bring up. I was even given a discount for being a service member and have their number locked in for when I get relocated again.

gabrielaluisy8212
2/6/2023
I received a call from Bill from Allegiance moving and storage and after so many calls from different moving companies I was to the point of just doing the move myself. The best thing I did was answer Bill's call because not only did he listen to my needs and was transparent with every detail he even gave me a discount for being a veteran. I am so glad I answered the phone and will be getting delivered this weekend. Cant wait to turn my new apartment into a home. Thank you a million times over Allegiance moving and storage!

benpoulson1495
2/3/2023
Allegiance moving and storage definitely surprised the heck out of me. I have used other moving companies in the past and was a little fearful due to previous experiences but Allegiance moving and storage did a phenomenal job. Not only were they amazingly priced but were on time and took such great care of my items. Thank you again Allegiance!

andyzitzmann7182
2/2/2023
I recently used Allegiance Moving and Storage to help me move from Miami to New York City. Their customer service team was very helpful in obtaining a document required before the movers could pick up my items in Miami or deliver them to my apartment in NYC. After both building managers received the document, I was able to secure the freight elevator. The men were punctual and worked efficiently packing/loading the truck. My items arrived in NYC in an acceptable time frame, damage-free. This was a good experience & I'm happy with the results.

juliewallace2743
2/1/2023
Hello, I am so happy I chose Allegiance Moving and Storage for my relocation to a different military base. My family and I were treated with respect and even given a discount for myself being service members. They were so understanding of what my job required and their customer service was beyond words. They even answered a call at almost midnight because that's when I was off duty. Thank you allegiance moving and storage and your amazing team for making this move so easy for me and my family.

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