We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
364 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

Leave a comment for Allegiance Moving and Storage
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

364 Customer Comments & Reviews

Loading Reviews ...
L
Linda M
11/11/2020
Sammy and Joseph were excellent at making this move work. They made up for the miscommunications from the broker. I would work with them again. They were efficient, polite and well organized.


R
Richard W
10/24/2020
Please know that this was the WORST experience that we have ever encountered AND its not over. (our belongings have yet to be delivered at the other end). Nothing that our Representative from your company, John Capella, told us seemed to be true. First off I was told that Allegiance Moving was the "Grandfather Clock Experts".....people that came had NO IDEA HOW TO HANDLE THE CLOCK. AT NO TIME was I told that we would NOT be dealing with Allegiance but that it would be another company that would be coming to get our stuff. I was under the Impression that Allegiance would be the company coming and was also told that the Driver of the Truck that came would STAY with the Truck all the way... Read More


N
NJ
9/18/2020
I have had a unpleasant experience with Allegiance in my move of 1200 miles from IL to Texas. Allegiance is a broker for movers and I was told the movers were vetted. I was scheduled to be moved by Arena Van Lines out of New Jersey. The movers came late each time. They came at 5 pm on one day and wanted to work until midnight. While the two movers were courteous and worked hard I found the time issue to be a problem. I had to pay the pick up fee and delivery fees with cash or postal money orders. This requirement of cash or money order raised a flag but I let it go. The movers did pack the items well. The first estimate was low and I was afraid it was too low so I called and... Read More


A
Agha A
9/10/2020
WARNING!!! Had a horrible experience dealing with this company. They took an advance payment and never delivered on the service and quality that was written in the initial contract I had signed. The company failed to provide the necessary moving supplies to pack our items as stated in the contract and to top it all there was no 18-wheeler truck sent to our residence to pick our items. In the end I had to forfeit my deposit of more than 3k and had to hire a new moving company to transport my items cross-country. I will never do business with this company again.


kquinn221
9/3/2020
Initial contact was very positive. The Quality Assurance was very helpful at explaining inventory and the initial quote was the lowest I had received. But... when the actual movers came and loaded the truck, the final cost was $750 more than Allegiance's estimate and the only extra time I had added to the original inventory was 1 medium sized U-Haul box. I made several calls to both Allegiance and the actual mover, 1 of 1 Moving out of New Jersey, and received the same explanation. That was my items must have been larger than average and took up more space on the truck! Really?? This was my first experience with a cross country move, PA to ID. In the future I will either rent... Read More


barbarahumble8
8/22/2020
Hired this company, so many hidden fees. Took 1 mon from Nevada to Georgia... 2 wardrobe boxes and all our brand new baby gifts, have been stolen. No one will return a call, let alone answer the phone. Our baby is due in 5 weeks and none of it arrived with our other boxes. EVERY SINGLE BABY BOXES.... ALL BRAND NEW, EVERYTHING FOR OUR 1ST BABY....THEY STOLE EVERYTHING!! Do not use these people. Again, no answer of their phones and messages not returned. I will put this company on SOCIAL MEDIA BLAST...... I PLAN to leave negative reviews until this company will take responsibility. How dare they steal out wardrobe boxes and everything for our baby. Due in 5 weeks. Scum of... Read More


Melani L
8/10/2020
BAIT AND SWITCH!!!! They called a day earlier than the moving window we agreed to, asking if they could come and move my father's things in 2 HOURS!!!! My father had to pay over 100.00 for a cab ride home to meet them and then they didn't show up for another 7 HOURS, at 8pm (AT NIGHT!) AND charged my elderly and ill father 250.00 EXTRA dollars, claiming that he had gone over the cubic footage that we were quoted; which is a LIE because we measured and TOOK PICTURES of everything beforehand!!! We were then told the items would be delivered 5 days later (after being transported from Upstate New York to North Carolina) on Monday, August 3rd; so I took off work to be there for the delivery.... Read More


J
Joan M
7/16/2020
DO NOT USE. Didn't supply me with local moving firm name (Northwest Relocation, do NOT use them either). DAY LATE. Couldn't reach original rep. Whenever called or emailed, always referred to someone else. Cost was DOUBLE original estimate. SCAM!! They saw an elderly lady who needed a cane to walk and took advantage. Packers did not wear masks or gloves as required by Oregon and Washington. Just shoved items, fragile with heavy stuff into boxes with no wrapping between them resulting in breakage. Did not treat antiques special, although I identified them and paid for special packing. Did not follow instructions regarding items going to storage. Could not reach outside normal... Read More


D
Denise a
7/5/2020
I am having overwhelming difficulty getting information, and correcting misinformation from the company that is handling the move. I was moving my Aunt's belongings out a senior residence. They showed up 30 hours late and after the senior center office had closed. It was 8 PM. That was after being told 4 or 5 times over the previous two days that they had arrived. They finally came shortly after I requested my deposit refund. I had another mover ready to do the job. They loaded the truck without alerting me or anyone being present. I was promised that I would be able to go over the inventory before they left. I asked for the license plate number as the security guard at the senior center... Read More


Jaxon C
5/29/2020
Awesome Service! Great service! A! in my books!! Use them and be happy! What more can I say!!!!!



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832