Promoted
Our Partner
- Best For Larger Moves
- A+ Rated Moving Company & FIDI Accredited
- $350 discount when you mention over the phone only
- One month of FREE storage
- Auto transport available
- US DOT: 2293832
Allegiance Moving and Storage Review
ConsumersAdvocate.org
380 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
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380 Customer Comments & Reviews
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Avoid this company. A) grossly underestimate the moving cost, you will pay double or triple what original estimate cites B) people moving our household out dropped and crushed boxes with extensive damage. C) people moving our household out left holes in ceiling, holes in 3 different wall locations. Left handprints on wall in multiple locations which could not be cleaned off. Door ways damaged, doors damaged and of course furniture scratched and damaged. Hardwood floors scratched. D) furniture going into storage - the size of storage unit was greater than truck size, yet due to poor unloading, furniture did not fit into storage location E) unloaded refused to remove blankets to allow... Read More
I moved recently and selected Allegiance based on its high ranking on the Consumers Advocate website. Except for ‘friends and family’ reviews, I cannot understand any positive input. We were quoted a very low price upon the initial phone call; that price doubled over the next few days; additionally, we were never informed that cash or a bank check was required upon pick-up AND delivery by the carrier which Allegiance had hired (apparently Allegiance is a middle-man, hiring outside contractors). To clinch the deal, “John B” urged us to avoid the extra $850 additional fee for guaranteed delivery date, stating this extra charge was unnecessary , that Allegiance’s reliability is assured... Read More
Allegiance will book you at one price, then contract it out to actual moving company after their fee, the new moving company will then jack the price up on you along the way, delay your move, and things will be missing (like 60" televisions). They will then have you fill out a bulls*** claim that nobody will ever follow-up on, nor will they take accountability for their dishonesty or negligence regarding your belongings that you paid and entrusted them to move. I get the nature of this business and what kind of characters you are dealing with, but to portray yourself on the phone as an expert and vomit out words like professional and care just makes you look like a completely and utter... Read More
We contracted with your company on 9/28/2020 and what a disaster. Your movers showed up on 9/28 with a Penske rental truck half full of some one else's belongings. After looking at our belongings for a couple of hours in the 2 bedroom condo, they decided to go to our storage unit and fill the balance left in the Penske rental truck and to rent another truck from u haul. All of our belongings including estimate of boxes in 10x10x10 storage unit was given to Allegiance on 8/25/2020. Both trucks did make our destination of Rio Rancho, NM but the Penske truck broke down. On the morning of 9/29/2020 the 2nd Penske rental truck arrived, they had transferred our belongings during the night and... Read More
Do not use Allegiance Moving and storage. They will sub it to Arena Van Lines. That's when your problems really begin. It's like dealing with the Russian Mafia !
Worst company EVER! They increase your costs at every opportunity and try to blame you. Even though I specifically asked for someone to come to my house to make sure that didn't happen and the person adjusted my costs and materials accordingly once the movers arrived they tried to increase costs again $2000!!!! Completely unacceptable. When I had issues with scheduling they again tried to blame me "not understanding how they work" - if you didn't explain it, how would I know the movers would show up at noon and not leave until 9 pm? Never happened with my other movers! 9 pm at night and they did such a crappy job filling the truck not everything fit. I was asked to "decide what I... Read More
Sammy and Joseph were excellent at making this move work. They made up for the miscommunications from the broker.
I would work with them again.
They were efficient, polite and well organized.
Please know that this was the WORST experience that we have ever encountered AND its not over. (our belongings have yet to be delivered at the other end). Nothing that our Representative from your company, John Capella, told us seemed to be true. First off I was told that Allegiance Moving was the "Grandfather Clock Experts".....people that came had NO IDEA HOW TO HANDLE THE CLOCK. AT NO TIME was I told that we would NOT be dealing with Allegiance but that it would be another company that would be coming to get our stuff. I was under the Impression that Allegiance would be the company coming and was also told that the Driver of the Truck that came would STAY with the Truck all the way... Read More
I have had a unpleasant experience with Allegiance in my move of 1200 miles from IL to Texas. Allegiance is a broker for movers and I was told the movers were vetted. I was scheduled to be moved by Arena Van Lines out of New Jersey. The movers came late each time. They came at 5 pm on one day and wanted to work until midnight. While the two movers were courteous and worked hard I found the time issue to be a problem. I had to pay the pick up fee and delivery fees with cash or postal money orders. This requirement of cash or money order raised a flag but I let it go. The movers did pack the items well. The first estimate was low and I was afraid it was too low so I called and... Read More
WARNING!!! Had a horrible experience dealing with this company. They took an advance payment and never delivered on the service and quality that was written in the initial contract I had signed. The company failed to provide the necessary moving supplies to pack our items as stated in the contract and to top it all there was no 18-wheeler truck sent to our residence to pick our items. In the end I had to forfeit my deposit of more than 3k and had to hire a new moving company to transport my items cross-country. I will never do business with this company again.
Top Rated
Our Partner
- Best For Larger Moves
- A+ Rated Moving Company & FIDI Accredited
- $350 discount when you mention over the phone only
- One month of FREE storage
- Auto transport available
- US DOT: 2293832