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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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courtneyyballarrd21
12/7/2022
I cannot say enough about the crew at Allegiance Moving and Storage. We had a lot of uncertainty with our closing date. They made me feel comfortable and confident with the expectation levels. these guys say what they mean and do what they say. The customer service department worked with us changing our pick up date several times, changing our list of belongings and adding an additional stop at the last minute. Overall, a good experience.


farnooshhtehranii12
11/30/2022
I told my friend to give you a call already! Allegiance you gave me a fantastic moving experience. I had to leave for a very important appointment and carrier didn’t mind at all, by the time I got back the truck was half loaded. They did a special pack on mu exercise bike so it wouldn’t break and I am glad they did, no damages done at all. The contents of all of my boxes, which they packed came intact. I am glad I went with Allegiance instead of all the other companies that called me a billion times.


mirzetkajdice2253
11/22/2022
The best decision I ever made was choosing Allegiance Moving and Storage to help with my move from GA to Oregon. I was bombarded by calls from other companies trying to "lock in my rate now and save" or "if I don't book now ill regret it", then I get a call from Bill at Allegiance. It was the most flawless and easy conversation. He listened to my concerns and took full inventory of my items. Afterwards I received a quality assurance call and they made sure that everything on my inventory list was correct. I did call the customer service department a lot and every time the girls were so helpful and would keep me in posted with any updates and answered all my questions. It was great to have... Read More


codyharttviggseen
11/16/2022
Words cannot express how thankful I am for choosing Allegiance moving and storage as my movers. They not only were transparent but kept their word since I had to put my move on hold for over 6 months. They were able to keep my original rate even though the drastic increase in gas prices and facilitated my move amazingly. I have now unpacked all my items and am slowly making my new house a home and again thankful that I chose them and their amazing team.


joshsargiisonn6734
11/10/2022
Allegiance has been so great and kind and AMAZING! A move for yourself is one thing but a move for my Mom, who just recently lost her Husband of 40 years is on another level all together. Bill the representative that I spoke with understood my situation. I wasn’t able to be at my Mom’s house for the initial paperwork so I ended up asking a long term friend of mine to go over to the house and do a virtual call, because of course my Mom had no clue how. Bill spent a few hours on the phone with them getting everything he needed to prepare an accurate quote. He did such a great job and I few out to my Mom’s to be there the day of the move and the carrier had his wife there and I think that... Read More


hannaahermess93
11/7/2022
Allegiance Moving and Storage did a stellar job with packing our home and moving us. We did not get any increase in our binding estimate, there were NO hidden fee's or "incidental" charges, contrary to some reviews that are posted. Our inventory matched the foreman's inventory list, they packed the truck impeccably and put quite a bit of effort into ensuring all our belongings fit. Allegiance deserves a great review because they did a GREAT job.


jordanmurill836
10/18/2022
I am currently using Allegiance moving and storage to help facilitate my move from NY to AZ and I am speechless with how easy they have made this move for me and my family. They were here yesterday and packed all of our items with care and were so efficient it was shocking. They even helped me load items into my personal car. I would highly recommend them to anyone moving either short distance or long distance.


roberthaarddy
10/12/2022
The entire process was seamless! I was overwhelmed and almost disoriented with the idea of moving. Once you go online and ask for a moving quote you have about a billion calls coming in. I perchance picked up the call from Allegiance and was pleasantly surprised by the professionalism. Ryan was very patient with my hysterical wife, yes I said it and hope she doesn't see this review. He was great and even gave her his personal cell phone number to text with any questions. Then as we got calls and updates from each of the departments my wife got a bit nervous again. The customer service manager gave my Wife her number also so she could text any time. When I use the word seamless, I mean that... Read More


jaxpedersson2
10/7/2022
I recently used Allegiance moving and storage to facilitate my move. I had three separate pick up and deliveries and they were able to not only do all 3 but efficiently and without any issue. All my items were picked up and delivered in the same condition and they even waited for me to get to the third pick up since I was stuck at work and didn’t charge me for the wait time. Thank you, Allegiance, for making a stressful time easier for me and my family. We are all very grateful.


laurencornelius963
8/16/2022
I'm an elderly woman and my family and I decided it would be in everyone's best interest of I moved into an assisted living facility. Not that I was very excited about it, it made sense. My kids & grandchildren all pitched in to help me pack my belongings, have a yard sale to eliminate stuff I didn't need or want and make a little extra money and figure out where I was going and when I should go. We found a very nice place and I eventually signed a lease. I didn't have that much to move but the furniture and my precious items needed a professional moving company. I didn't want to burden my family because they have their own lives. I'm not very good using a computer so my daughter-in-law... Read More



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