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Trinity Relocation Group Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
186 Customer Comments & Reviews - see all comments
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Trinity Relocation Group is a Florida-based fully licensed moving broker that connects consumers with moving companies across the country. Through Trinity, consumers can find companies that provide interstate moving services for residential, commercial, and military customers, as well as storage and packing services.
 
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How Do We Rate Trinity Relocation Group?

Breakdown

5.0/5
Services Offered
5.0/5
Coverage Area / Company Type
5.0/5
Reputation

Our Overall Rating: 4.9 / 5 (Excellent)

Trinity Relocation Group is a moving brokerage company that connects consumers with companies across the country that provide interstate moving services. Residential, commercial, and military customers are welcomed, as well as those who need to transport a vehicle from state to state. Trinity asserts they verify every moving company's safety track record and insurance status to make sure they are only recommending the best companies. Therefore, consumers are advised to receive and review a binding contract with the final moving company (and especially to clarify the pricing method, which can be by cubic feet or weight) to avoid any surprises.

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Interstate
Additional Services
Storage
Packing & Unpacking
Quote Options
Online
Phone
Restrictions
Interstate moving only. No local (within the same state) or international moving is offered.

Services Offered - 5 / 5

Trinity Relocation Group is a moving brokerage company licensed by the Department of Transportation that primarily matches consumers with moving companies across the country that provide residential, commercial, military, and auto transport moving services as well as storage and packing. To start the process, consumers can request a free quote online or by calling Trinity over the phone. Trinity's website says they screen and vet moving companies before connecting them with consumers by making sure they have a valid DOT and FMCSA licenses and verifying their safety record and insurance. Trinity also makes sure every moving company gives their customers a binding contract so all terms (including pricing) are locked in. One caveat is that only interstate (state-to-state) moving services are brokered through Trinity. Local and international moving is not offered.

Reputation

2017 Complaints
20
BBB Rating
B
Year Founded
2020
Date Collected
2020-09-05

Reputation - 5 / 5

To be clear, Trinity is a moving broker, which means they typically broker their moves rather than providing physical moving services themselves. When brokering, they only act as the middleman between the company and the consumer. This means any details Trinity provides as to pricing and timing should be confirmed by the actual company that will be performing the service prior to moving day. Special attention should be paid to the way the moving company calculates the cost—some companies use weight while others go by cubic feet, which would require customers to measure every item to receive a more accurate quote.

Fleet Details

Department of Transportation License Number
3218709
MC License Number
1006834

Fleet - 5 / 5

Trinity Relocation Group acts as a broker, meaning that it has no fleet of its own.

Contact & Additional Info

Homepage URL
http://trinityrelocationgroup.com/
Company Phone
(888) 331-7690
Headquarters Address
2300 Palm Beach Lakes Blvd., West Palm Beach, FL, 33406

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186 Customer Comments & Reviews

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M
Megan
2/2/2021
Excellent customer service. They were very helpful, efficient and professional. Helped tremendously with making my move as smooth as possible.

alexandrafeloni
2/2/2021
Trinity Relocation group is awesome! I always get nervous before a move and the guys here had every answer to every question. We have been screwed over in the past and took a very cautious approach this time and they guys here made it so easy! Highly recommend for any small or cross country move!

K
Karen M
2/2/2021
I recently was looking for a Mover and came across Trinity and glad I did, I booked my move with Jason he was very helpful, Tracy in customer service was wonderful she walked me thru my move details and really made things easy and clear. Thank you a Trinity you have a future customer in me.

tom.allpointsmoving
2/2/2021
Trinity Reloction are doing great job best customer service always there to help if needed . Best company I ever dealt with 👍

sjb01
2/2/2021
Trinity relocation group was extremely upfront and honest throughout my entire experience, the move went very well from start to finish. Highly recommended.

markharrington7
2/2/2021
Awesome service from awesome people who helped every step of the way. Highly recommended!

chrisricciardelli
2/2/2021
Professional, and courteous! Trinity helped with my move from Fl to Tx. Everything went extremely smooth and the attention to detail for my belongings was appreciated. I recommend them to all my friends and family!

T
Ted R
2/2/2021
Made moving incredibly easy and hassle free. The staff was knowledgeable and the price was more than fair. Would recommend for sure.

adamjquick116
2/2/2021
The move went great. Highly recommended. I've used alot of moving companies in the past and this one was the best

D
Diane
2/2/2021
They were very professional. They were always available to answer questions.

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