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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
Patty S
2/28/2021
Anthony was respectful and offered suggestions on future treatments. He was in and out in no time.

michdoy
2/28/2021
I can only assume that our technician did a great job as I was not home at the time. I am very pleased with Aptive and the technicians I have met so far, so I am sure that the job was well done!

A
Anna S
2/28/2021
Did an excellent job - was very thorough in doing all that he was required to do

R
Rick R
2/28/2021
was very thorough in his review and treatment for the vole issue we have

J
James B
2/28/2021
My experience with Dan was actually pretty uncomfortable. Since we are in the middle of winter and I have seen a couple spiders inside the house I had requested service inside the house and garage. Dan rang the doorbell and mentioned servicing inside the home, and I said yes. He then asked me if he 'had to take off his shoes' I said yes and that no one has worn shoes in this home. The look he gave me was, 'really?' Once in our home he walked over to me and kind of just starred at me while I was helping my daughter read a book. I finally said, 'yes?' The he asked me what I wanted him to do. I said, treat the inside of the house?? And he seemed confused on what that meant. I said,... Read More

N
Neepa
2/28/2021
The service was done well By Daniel Baginski Checked all sides of the house. Thank you

slhmuh70
2/28/2021
I only want Mr. Nevells when Aptive Pest C ontrol services my address

M
Mark w
2/28/2021
Very informed and knowledgeable about his work. He went above and beyond to assure I was satisfied.

C
Cheryl B
2/28/2021
I believe the technician did a good job. I saw him dusting for any webs by the front door.

K
Kent K
2/28/2021
Very thorough attention to detail helpful for future treatments answered all questions I had

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Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.

 

 

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