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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
dickdimuro
9/18/2019
Harold spent the time to explain his service and answer our questions to our satisfaction.

K
Kaye A
9/18/2019
Gavin was professional, proficient, and pleasant in providing your services. We highly recommend your company.

asandoval034
9/18/2019
Pedro took the time to listen to my concerns. He also was very informative as he gave me advice on how I can help maintain pests out of my home. Thank you again for taking care of my pest control needs.

lachina702
9/18/2019
Hello! Our Pest control man was amazing! He was very polite and treated all the areas that I asked him to do. Great Customer Service!

ada3019
9/18/2019
Thank you. Professional and nice. I'm happy with the service so far.

R
Robert R
9/18/2019
Once again Vlad has done a terrific job, sprayed everywhere we have asked him, and even answered all questions. Furthermore, he is very observant and knows exactly which solutions to use for which pests.

Don M
9/18/2019
I need some kind of notice before you come next time. My dog was in the backyard so it was not serviced. Just the front yard was done. Thank You Don Mercado

S
Sam
9/18/2019
Nice detailed work , sprayed more comprehensively in areas that I asked for. Came promptly and same day. Cleaned the spider webs.

andrew.orr86
9/18/2019
Jon Ewing asked me if I was having any problems and I was with mice and bees. He took the time to walk the property and go over things with me. He treated the bees and mice and couldn't have been more helpful. Amazing service!

ajconca
9/18/2019
Ross was personable and knowledgeable. He showed me the problem areas and explained what he was doing and how it would work. He was also very conscientious about the new grass I have and made sure not to spray anything on it so it remained unharmed. All around great experience, Ross is truly an asset to aptive both as a technician and a client facing member of the company!

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Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.

 

 

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