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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
asandoval034
8/22/2019
Mr. Ledarius Odems took care of what I needed to be done and he's a very polite young man. It was a pleasure but then again I really enjoy all your technician's. Thank you for providing such great service.

E
Ellen
8/22/2019
Joshua did an excellent job addressing my concerns. Very courteous and thorough. He is my preferred technician from now on. Thank you for a job well done!

R
Rosa E
8/22/2019
Your technician Chris Sulayao did a very good job on the initial pest control treatment. He was also very helpful answering my questions. It will be nice to have him come back for the next treatment. Thank you

Nellie H
8/22/2019
Very happy with the first service, Sophia it’s very good, answer all the questions

noreenbrowne48
8/22/2019
The technician explained the procedures he was going to perform on our home. We have been using this service for over a year and have been very pleased with the results.

T
Tilia
8/22/2019
Mike did an excellent job on removing the wasp nest and explained what will be done next to complete the job.

D
dawn
8/22/2019
monty Benjamin did a great job very professional and friendly. thanks monty for all you are doing to help with the bugs

shelbycwiggleton
8/22/2019
He was very kind, respectful, and professional. Answered any questions that I had.

Aury S
8/22/2019
Luis was very pleasant and advised/ explained what he was doing and how the products work.

C
Cheryl
8/22/2019
Kayla Buhanin did an excellent job. Sweet and pleasant. She deserves a $5 bonus for this job. Cheryl Becker Elk River, MN

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