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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
mariola74j
8/15/2019
He was very professional and nice and listened to any concerns I had.

R
Richard D
8/15/2019
Your Technician did a great job, he was professional and had a wonderful disposition and was very friendly. It is now August 15th, about a week later from the service and we are experiencing some wasps and bees around our deck area and would appreciate your providing a follow up service. Thank you, Richard DeSimon

J
joanna h
8/15/2019
Ryan was very friendly and very professional. He answered my questions and it was a job well done!

Howard T
8/15/2019
Mike was very polite and did his work well looking forward to having a pest free home again

S
Sheba G
8/15/2019
Great service, prompt responses, Jahliel Brown came for the pest services and provided thoughtful,considerate service and did throughly a great job

T
Toni J
8/15/2019
He did exactly what I asked , with a great attiduce and a smile! Thank you For being so helpful Erick Espinoza! Toni Johnson

M
Matthew c
8/15/2019
I was surprised that after I met with the technician and left him to do his job he was finished in about 10 minutes. The first tech that I had definitely spent more time and gave me a better service. I feel that I didn’t get a service worth the money

B
Brian b
8/15/2019
Could not have been there more than 5 minutes. Disappointed , not worth $160 for this treatment.

A
Alma M
8/15/2019
The technician assigned to treat my house did a very good job of going into corners and crevices and cleaning out spider webs. When done, he talked to me about my yard and explained what he had treated. High recommendations for him.

Rebecca R
8/15/2019
Dave was the most thorough technician I have encountered thus far. He was very informative and spent the most time treating all areas I complained about. Thank you so much!

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