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Aptive Pest Control Review
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19,973 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
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19973 Customer Comments & Reviews
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Was lied to from the sales rep stating I would have mosquito service included at no cost, when I received my first statement that was not the case. They billed me for the mosquito service and did not want to provide what the salesperson and I agreed on. I canceled my service and yet they still tried to send techs out to service my property. They are now charging me to exit my contract when they are the ones who don’t want to hold up their end of the deal. Poor business ethics and principles
I called to Aptive twice to cancel the services. I've sent several emails, and they are still continue sending people and Chargin $190 usd even when they don't perform any service. What i should do to stop with this abuse. I have sent several emails indicating that i'm not authorizing any services in my property. But they are still continue schedule appointment.
Aptive goes door to door like home security services and I decided to give them a go. The problem is you do not get the same technician each and everytime and the difference in technician proficiency is like night and day. First of all, they do not let you know they are arriving and when they come to your door it is much of a surprise rather than letting you know in advance so you can place the appt on your calendar. Second, since it is always a different technician, they don't know where specific insect traps are set so they don't know to service them. getting out of contract with them is expensive, I will never use them again.
Aptive
Mr Sadot Canseco was the best I can see how much time he spent cleaning and then spraying all over , My request is to have him again I like how he takes pride in his work , APTIVE must be very happy with this worker thank you again it was so nice to meet him for the first time .
Alvina G
I was sold on the service by a rep at my door 3 months ago . I previously had rove pest control at 49$ a month . I was told that the service would include one other treatment that rove did not treat at that cost for slightly more in monthly cost . I had rove pest for 5 years straight and they provided a good service . The rep was nice and seemed honest . He sold me unfortunately ! I then noticed that I have been paying 149$ a month ! I was blown away ! I would have NEVER agreed to 149 over 49$ for essentially the same treatment . And to top it all off . I am relatively certain I have had more bug issues since. I am very disappointed to say the least at the dishonesty .I rate it 1 star only... Read More
We were nice enough to answer the door to the salesman. We were nice enough to pay for several months of service. We were nice enough to withhold complaints when they didn't follow directions. We were nice enough to cancel our service with plenty of notice. Our reward is a collections notice of 199.00 for some cute little phrase buried in their service contract. There was no notification. No email, no phone message, just a collections notice. When I called the company to rectify, the representative told me he zeroed it out, but within 10 minutes there was a message (lo and behold, they CAN leave messages!!) left that since it was in collections, they couldn't do anything about it.
APTIVE
Than you for sending FRANCISO MARTINEZ he was very excellent and he knew what to do .
again you will come again in Oct , so please send Mr. MARTNEZ
Thank you,
Alvina Gonzales
They don’t do what they say they will. Then when you cancel they charge you an additional $199 because you didn’t use them for 24 months. A scam company.
I earlier added my review on 06/26/2023. During that time, the company provided a check for the payment, but when I present the check, it bounced and they did stop the check. So please be careful with this company.
Yesterday around 6:30 pm an Aptive sales guy tried selling me on some pest control services in the San Diego area. He didn’t identify himself or mention the company he worked for. Simply showed me a laminated page with some pics of bugs that I looked at warily. He asked if I was “the boss” and if the homeowners would be interested in signing up. Claimed 13 of my neighbors just signed up and he’d be back in the area tomorrow to service their homes. Wanted to cut me in on a good deal. I firmly declined, repeatedly. He asked if anyone in charge would be home tomorrow. I firmly said there’s no interest and he made a note in his iPad before continuing along on his hover board. Then, around... Read More
Top Rated
Our Partner
Year-Round Protection
Plans Uniquely Tailored to Your Needs
30-Day Money Back Guarantee
Residential & Commercial Pest Control
Free Online Estimates
Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.
