We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Terminix® Pest Control Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
1,018 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Terminix is a multinational pest control company that was founded in 1927 and based in Memphis, Tennessee. Terminix offers a range of pest control services in 47 states, which may differ based on your geographic area, as well as the severity of the infestation.

Background-Terminix

Terminix has been leading the fight against termites since 1927. It's America's #1 provider of termite control services. It offers customized plans to protect and rid your property of termites, bed bugs, rodents and other pests. The company provides free inspections as part of its routine service. Terminix provides whole-home solutions, such as insulation, crawl space encapsulation and moisture control services, too.

Company Profile

Terminix ranks high with consumers when compared to other pest control companies. The company's capabilities cross many pest control problems, but it stands out for  its expertise in ridding your home of termites. 

 

BBB Ratings

A-

Age of Company

96

States Served

47

Residential Pest Control

Yes

Commercial Pest Control

Yes

 

Services Offered

Terminix scores high yet again because they offer the full range of services customers expect from a good pest control company and then some. With Terminix you get a wide range of treatment and prevention solutions, including quarterly and annual pest control plans. The company also has the ability to customize the pest control program to best suit your residence's commercial property's needs.

 

Emergency Services

Yes

One-Time Treatment Available

Yes (30-day guarantee)

Annual Pest Plan

Yes

Preventive Services

Yes

Additional Services

Yes

 

Types of Pests

Terminix's score when it comes to types of pests is high as well as the company is able to tackle all manner of pests and other forms of pesky wildlife, as well as offer treatments and other prevention services. Having Terminix on your side means you’re protected against a long list of unwelcome guests.

Standard Pest Control Plans

 

Clothes Moths

Yes

Cockroaches

Yes

Common ‘House’ Ants

Yes

Mice

Yes

Rats

Yes

Scorpions

Yes

Silverfish

Yes

Spiders

Yes

 

Premium Pest Control Plans (Additional Cost)

 

Fleas

Yes

Ticks

Yes

Carpenter, Fire, Pharaoh and Tawny Crazy Ants

Yes

Black Widow Spiders

Yes

Brown Recluse Spiders

Yes

Bees (Yellow Jackets, Hornets, Wasps)

Yes

 

Other Services (Additional Cost)

 

Termite Treatment

Yes

Mosquito Control

Yes

Wildlife Control

Yes

Insulation Service

Yes

Encapsulation Service

Yes

Wood Treatment Service

Yes

Bed bugs

Yes

Bird control

Yes

 

Customer Support

Terminix offers customers great customer support and warranty protection. The company guarantees return service if pests are not eliminated or return to your home within 30 days of treatment. It affords customers the opportunity to manage their accounts online. The company's website includes a comprehensive FAQ section. Terminix customer support is available 24/7.

 

Guaranteed Return Service

Yes

FAQs

Yes

24 hour assistance

Yes

Online Account Management

Yes*

*This online management feature is not available in North and South Carolina, or if you are dealing with a Terminix franchise operation.

 

Eco-Friendliness

Terminix is both QualityPro and GreenPro certified by the National Pest Management Association. To maintain the GreenPro certification, Terminix must show that it combines treatment methods and innovative practices that reduce the use of pesticides that are harmful for the environment. One example is Terminix’s revolutionary mosquito solution that has a natural active ingredient that’s safer for the environment, people and pets. 

 

Flexible Pest Control Programs

Yes

Traditional Pest Control Companies

Yes

Green Pest Control Companies

Yes

 

Plan Details

Terminix offers both one-time and regular service plans for your pest control needs. Installation fees do apply for some services. The company offers free inspections and estimates. Terminix also stands behind their customized services. They will come back at no cost to you in between scheduled services if you are ever less than 100% satisfied.

 

Installation Fees

Yes

One-Time service cost

Yes

Contract Required

Yes

Cancelation Policy

Yes

Seasonal or Long Term Contracts

Yes

Privacy Policy

Yes

Warranty

Nix Pest and Nix and Fix guarantees

Instant Quote

Yes

 

Why Terminix Gets Our Nod of Approval

Terminix offers some of the most comprehensive pest control services around. The company serves residential and commercial property owners in 47 states — one of the most extensive in our reviews. And it provides one of the best guarantees in the business for qualified homes with their residential pest control services – the Nix Pests guarantee. Terminix also offer additional whole-home solutions, such as insulation, encapsulation, and moisture control. Above all else, the company is committed to making it easy for their customers to request free estimates and manage their services through their website and toll-free hotlines. Combine that with flexible payment options and you get all the reason they're our top pick.


Leave a comment for Terminix® Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

1018 Customer Comments & Reviews

Loading Reviews ...
J
Jon
1/3/2018
Terminix is always on time. They also provide a lot of information.

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for allowing us to keep your home pest free.

Maryann J
1/2/2018
I've always been satisfied with the service and the technicians who have always been helpful and friendly.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your experience!

Vito A
1/2/2018
Technician is always on schedule

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your experience!

Patrick A
1/2/2018
Terminix is great. The technician that comes to my home is excellent.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your experience!

T
Tanikia J
1/1/2018
My dog had fleas really bad at the beginning of fall season. My appointment was within days of me calling. Terminix took care of that and treated for rodents and other insects. Everyone was really nice and helpful

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your experience!

L
Lisa v
1/1/2018
Very nice service,!!! 😊

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your experience!

M
Martin G
12/31/2017
Always prompt, always thorough, always pleasant.

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your experience!

R
ronden
12/30/2017
We have used Carl for our service in the Tyler area for our quarterly appointments. He arrives within the time scheduled , is thorough and professional. Highly recommend!

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for your feedback and for allowing Terminix to treat your home. .

M
Marissa
12/30/2017
I am a new customer of terminix peoria area and so far I’m happy with their service

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for taking the time to share your positive experience.

A
Allexus
12/29/2017
If I could give zero stars ✨ I would!! I signed up and paid for Terminix to come out to spray the inside and outside of my home. The day of the service I drove 1 1/2 hours to my home just to be there for my appointment. They never showed up! I was there 2 hours before my appointment and stayed 3 hours after the end of my appointment window, right by my front door so as not to miss them, and they never came!! I called up and was told they are sorry and will reschedule with me. So 2 weeks later they rescheduled the appointment. Again I drove 1 1/2 hours to be there two hours early and stayed for another hour past my appointment window and called them this time and was told they are on there... Read More

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for contacting Terminix Social Media Department. After reviewing your message, we have found that more information is needed to assist. Please send an e-mail socialsupport@terminix.com. with your name, address, and phone. Explaining briefly what type of service you have with Terminix, and we will make sure that your concerns are address promptly. -Lena


Top Rated
Our Partner

Year-Round Protection

 

  Plans Uniquely Tailored to Your Needs

  30-Day Money Back Guarantee

  Residential & Commercial Pest Control

  Free Online Estimates

 

Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.