Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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For the first time since 1973, when I first started owning dogs, I decided to purchase pet health insurance for both of my dogs. Fortunately, I made that decision when they were just pups, locking in a reasonable rate. Having had many dogs in the past who have had complicated medical issues, such as cancer and bloat, I thought it a wise decision. I was right. One of my present dog developed a chronic autoimmune issue, with associated symptoms and medical issues. Healthy Paws initially asked for lots of documentation, which I understood and provided, but once we got the process started, they have been fast and accurate in their reimbursements for medication, diagnostic tests, and... Read More
I want to express my deep appreciation for Healthy Paws, who came to my rescue when my dog was hit by a car. Healthy Paws was absolutely exceptional. Their compassionate customer service team provided invaluable support during a very distressing time. They processed my claim quickly, ensuring immediate medical care for my dog. Healthy Paws covered most of the medical bills through their "direct pay" service. This meant I was not paying all of it out of pocket and they paid the hospital directly. I highly recommend Healthy Paws to any pet owner. Their care, support, and financial assistance was outstanding and made all the difference in my dog's time of need. Thank you, Healthy... Read More
So glad we chose Healthy Paws for our girl. This is the 2nd our dog require surgery. Healthy paws has great customer service and it's so easy to submit claim. We were very pleasantly surprised with how quickly the claim was paid and in our account. So happy to have chosen Healthy Paw! Highly recommend them to all pet owners I know.
I have had Healthy Paws for about 8 years. I have always been happy with how quickly they process claims and reimburse you for the expenses you've incurred. Last week our dachshund developed severe IVDD and had to have emergency back surgery to remove a ruptured disc. His surgery costs us $16,151.12! We were shocked by how expensive his surgery was going to cost us. We submitted our bills to Healthy Paws the day he was released from the hospital. Within 4 days we had our reimbursement - $12,442.09! We were so relieved his policy covered close to 80% of what we spent. I have always recommended Healthy Paws to people who ask me if I have insurance, but now I am singing their praises... Read More
I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.
The very First time we had to use Healthy Paws for our dachshund we were DELIGHTED with their quick response (same day) to our claim and resolving it (within 6 days). They live up to what they claim they will provide!
We've never had pet insurance before, but added it when we adopted a puppy. We were so please with how simple Healthy Paw's process was. They truly allowed us to put all of our focus on Sailor and not spend hours trying to gather paperwork for our claim. We simply submitted the summary of the visit and the invoice from her surgery. Within 48 hours we received an email letting us know the surgery was approved. Healthy Paws proactively sets up the direct deposit, so within one week from the surgery we received a refund for the insured portion of the surgery. They even followed up asking how Sailor felt. Working with Healthy Paws has been a pleasant professional experience.
Signing up for Healthy Paws was one of the best decisions we ever made. We recently went through a very serious health scare with our dog Jasper. He swallowed a large piece of fabric and needed surgery to remove it, which then had complications and led to a second surgery. This was a truly traumatic time for our family and we thought we might lose Jasper at only 3 years old. But luckily the second surgery was a success and Jasper is still with us. It was so nice to have financial flexibility throughout this whole ordeal. I can’t imagine if we hadn’t been able to do the second surgery because of the cost. Healthy Paws covered everything they said they would and reimbursed us very quickly.... Read More
My 8-year-old domestic long hair cat had emergency surgery for intestinal obstruction, we started healthy paw plan in 2020 and this is the first time she needs to use it. To be honest, I'm happy with their process speed, my claims got solved in 10 business days. They did request medical history so I suggest keeping all the records even if your pet is healthy.
We absolutely can't sing enough praises about the incredible service we've received from Healthy Paws Pet Insurance! From the very beginning to now, our journey with them has been an absolute joy. Let's talk about speed – we were pleasantly astounded by how swiftly they handled our pet insurance claims. Disco, our beloved Pomsky, has faced quite a few health challenges over the years. He has an autoimmune condition that we have to monitor constantly and he recently had to have a massive emergency surgery, which had us worried about finances. But with Healthy Paws, we found a reliable partner who has made the process incredibly fast and hassle-free. In the blink of an eye, those... Read More
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- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
