Healthy Paws Pet Insurance Review
3,292 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3292 Customer Comments & Reviews
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When it comes to difficult times with your loved ones, which are our fur babies, you worry and stress over doing everything possible to help them. They can’t easily tell us how they feel. We have to know their traits and monitor them closely. Meanwhile, you have bills and expenses to add to the stress. Well, I can speak from experience (unfortunately twice), that our soon to be two year old Lab, had to have procedures and major surgery from eating a tennis ball and a squeaker toy. The two procedures were just under $1000 and just about $4200. I was so happy to have an easy claim process and received payments without any further questions or justification. I was able to make my claim right... Read More
I am so happy I selected Healthypaws in my search for pet insurance. The coverage has been excellent, service always great and best of all I do not have to worry about whether I can afford the medical treatment my pet requires.
I did a lot of research before deciding on Healthy Paws, and I made the right choice for so many reasons. 1) Their app is the best thing going. So easy! Just take a picture of the receipt and click Submit. 2) They pay quickly. I usually have my check within a week. And no bs about what is and isn't covered. They're very clear. 3) They do an excellent job of feeling like you and your pet matter. Follow up emails sound like they were written by a human, and always include my cat's name. I'm sure they send tons of these emails every day, and yet I feel like they truly care about my cat.
I am 100% pleased with this insurance! They policy is easy to read and filling a claim was also easy. I went a year without using the insurance and thought I should cancel it. When my dog got into the trash and had to have exploratory surgery, only to find she didn't actually eat anything, I figured the policy wouldn't cover it. However, they did! It helped so much to cover the cost! I will never go without insurance for my fur babies! Highly recommend healthy paws!
Thank you for your email checking on our pup, Jethro is doing great now! Thankfully he didn't need surgery so he was able to be the same crazy boy he always was quick! Knowing we had Healthy paws to cover him made this entire process go smoother and gave us a piece of mind that was much needed during that time. I do need to thank you and your team for their professionalism and compassion during this stressful time!
Thank you again for all you do to protect our furry family!
I submitted a claim for my 3 year old lab who ate something she wasn't supposed to--- unfortunately that's what labs do. :) I took her to the emergency vet hospital where she was initially treated with charcoal and then on iv fluids for 2 nights. I submitted a claim after she (thankfully) recovered and Healthy Paws paid it very quickly. Healthy Paws also followed up with an email (during a weekend) to see how she was doing. I am extremely impressed with both the claim process and the customer service follow-up.
So thankful we have pet insurance. Our Boston Terrier needed emergency surgery and the insurance covered what it was supposed to. Very happy with Healthy Paws.
When our pup was hospitalized with double pneumonia and we were left with a fat hospital bill, I was pleasantly surprised that our insurance policy with Healthy Paws ACTUALLY covered 90% after our $250 deductible. So refreshing to have a policy that not only fulfills it's promise, but also makes it easy to submit claims and receive your reimbursement. What a relief to only have our pup home again and healthy and not be out thousands of dollars! They even checked in with us following to see how our Bentley was feeling. All in all a wonderful experience!
I have both my cat and dog insured with Healthy Paws, recently both of my pets needed major care with very expensive Vet bills. My cat, Charlie, had bladder and kidney issues that required hospital critical care. My dog, Lady Belle ruptured a disk in her back and was unable to walk. She needed major surgery. The cost between the two, in just a couple of months was close to $10,000. Healthy Paws paid 80% of the costs of both sets of claims with very little effort on my part and in a very short period of time. In addition they inquired about how they were doing and were very helpful during the process. It was wonderful knowing that for a small monthly cost I didn't have to consider... Read More
Our new puppy has had quite the start to life. Cut paw and eating a foreign substance in which she had multiple vet visits and ultimately having to have an endoscopy! Healthy Paws was there all the way for us. Checking on Lucy and quickly processing our claims. Thank you to all the staff for being such a kind and wonderful insurance company for our little girl. We appreciate all you do at Healthy Paws!
Top Rated
Our Partner
- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
