Healthy Paws Pet Insurance Review
3,292 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3292 Customer Comments & Reviews
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Healthy Paws Pet Insurance is the best! We recently filed a claim when our 4 year old Terrier mix, Simba, had to have surgery for a disc compression. I have to say - Healthy Paws has been wonderful to deal with! If we didn't have pet insurance, we would have had to put Simba down because we couldn't afford such a high cost. That would have devastated our family. The reason we purchased pet insurance is because our previous dog, Beamer, was hit by a car about a year before we got Simba. He died within a few hours, but my friend's dog was also hit by the same car in the same accident (both dogs got out of our yard and chased each other across a busy street) and her dog required over... Read More
I cannot say enough positive things about Healthy Paws. From the day I brought my puppy home 4 years ago, Healthy Paws made it incredibly easy to get her insured. Having done thorough research on all of the pet insurance companies, Healthy Paws was the leader as they offer lifetime care at an affordable price. Their customer service team is incredible, and their mobile app makes it incredibly easy to submit claims. My dog had a bout of pancreatitis earlier this year which was stressful enough but knowing that Healthy Paws was there to help made the situation a tad less stressful. A few weeks ago my dog tore her ACL and had to have a surgical repair, again Healthy Paws provided me with... Read More
My husband and I couldn't be happier with our decision to protect our dog, Bailey, with Healthy Paws. While I had always had excellent experiences with them in the past, we just recently had to file our first claim- Bailey suffered a very common ACL (CCL in dogs) tear and needed knee surgery. I sat through an hour consultation with the surgeon where he went over and over details of two different types of procedures in depth, discussing the short and long term pros and cons of each. I am happy to say after first calling Healthy Paws to understand my coverage, I was easily able to say to the doctor "this isn't about the money, he's covered 90% so the difference in price is negligible.... Read More
I can't say enough great things about Healthy Paws. When our dog was a puppy, I did a lot of shopping around for insurance after he got sick with pneumonia and I'm very glad that I picked Healthy Paws. Their coverage and customer service are second to none and their claim submission and payment process (take a picture of the invoice and send through their mobile app, payment through direct deposit or check) could not be easier.
Their customer service reps even send personal follow-up notes when they notice significant episode claims, e.g. a torn cranial cruciate ligament surgery. I have fully recommended Healthy Paws to friends, family, and our vet!
We've been insured through Healthy Paws for over two years- since we got our little Frenchie boy. We had signed up for the 90% coverage and had a separate wellness plan with Banfield for routine work that wasn't covered. We have never had to use the coverage until recently, when our furchild had several emergency visits and finally, a neurological consult with the best Veterinary Neurologist in Florida to get the spinal surgery that he needed. Healthy Paws were angels to help us care for him. The surgery alone cost over $8000 and they worked directly with the clinic to disburse payment on his discharge day. We only took care of the consultation cost and the remaining 10%. The clinic... Read More
I must give this group the highest rating. They have allowed me to be able to afford my dog and have gone way beyond to help me with navigating the expense of an ill dog. I honestly feel everyone with a pet should have this insurance. It isn't a luxury, it is a necessity.
Pretty decent premium and great service. You must have insurance if you have a dog. Healthy paws has been great for my family and covered a surgery that was absolutely imperative to have. Easy to contact and not a ton of back and forth. They offer direct deposit as well, which speeds up the process even more!
Purchased healthy paws insurance about a year ago after leaving another company. The other insurance had limits on cost and only gave a small percentage back on certain types of injuries. Saw healthy paws reviews and BBB rating figured I give it a try. My dog was injured and needed a hospital stay, this was the worst time ever my pet like many is a family member. I purchased the 90/10 policy for my dog and submitted the claims online and like the company stated within 10 to 14 days received a check. Best company ever no mistake on the reviews..
Get pet insurance! I cannot tell you how invaluable it has been for me and my animal. Actually, I can! Let me tell you my story. I grew up with many, many animals. Most of them were 90-100% outdoors (dogs, cats, horses...) and not one of them (specifically the "house" animals) ever got sick or in a bit of trouble in their lifetimes! I was the prime candidate for thinking "Pfft I do not need pet insurance." But shortly after finding my Bengal kitten, and after months of unemployment, when I finally landed a job, I thought "yanno, it's $15/month, what do I have to lose, especially in these early years." I now pay about $21/month after several years with Healthy Paws, but I will... Read More
I lost a beloved pug in 2009 and not until the fall of 2012 was I emotionally ready for a new pet. Turned out I adopted two 8 week old pug litter brothers. Love at first sight and continuing always. Anyhow, I did due diligence on pet insurance since I want to give them the very best. It became apparent very soon that Healthy Paws was the best of class....at least on paper...so I immediately enrolled "the boys". During the intervening 5 years we have only had a few minor insurable issues and I have been singularly impressed with Healthy Paws. One of the pugs, Little John, recently blew out his left rear knee ...in a dog sense...with a luxating patella which made him into basically a three... Read More
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- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
