Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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My Dachshund is a almost 3yr old on May 28th. I yelped insurance for fur babies and Healthy Paws was rated by far the best. I chose them and have found they are excellent in customer care, no hassle recieving back claims. My Dachshund Dodger just had to have surgery for his back 9days ago. I chose the 80/20 plan when he was a puppy. They have been more than wonderful. Choose Healthy Paws, you won't be disappointed!!! Mary Tiller ❤
Nala has had Healthy Paws coverage since she was a few months old. I wondered for years if I was just throwing my money away but then she turned 5 years old. In two years she's had a tooth extraction, urinary track infection, intestinal bacterial infection, and most recently a seizure episode! I would literally be over 10K in debt right now with vet bills if it wasn't for Healthy Paws. They are an absolutely invaluable resource! While they are the only pet insurance I have ever had the pleasure of dealing with, I can say with confidence that I would hands down recommend them to anyone searching for quality insurance. Filing a claim is easy and reimbursement is quick. They also have the... Read More
I just don't know where to begin. This company is frankly awesome! I began researching pet insurance companies after adopting a lab mix a few years ago. Sadly, she was very ill when I adopted her and wasn't insurable but the interaction that I had with the Healthy Paw people during this time made up my mind that I would insure my next pet. A couple of years ago, I rescued a German Shorthair Pointer and did get her insured with Healthy Paws. You can imagine with active dogs like Pointers, vet visits can be frequent. Each of my interactions with Healthy Paws has been extremely positive. First, when you call, a HUMAN answers the phone! Issues are resolved immediately! Submitting a... Read More
We have 2 dogs that we love more than anything. When they needed emergency medical care (at the same time), the vet described the course of treatment and said "cost may become an issue." At such a stressful time, it was so comforting to know that they were covered by Healthy Paws. Knowing the emergency care would not be cost prohibitive, we could focus on getting our girls healthy. When all was said and done, we submitted their claims to Healthy Paws. I must admit that I was prepared to have to "argue" about certain parts of the bill, but on the contrary, we were reimbursed exactly as expected and described in their policy terms. They processed the claims within 5 days and we are... Read More
Healthy Paws was a life saver when our 1.5 year old chocolate lab had an accident which caused him to tear his ACL in his left leg. The sugery to repair it cost $2400, with this insurance we only ended up pay around $750. A little over 6 months late his right ACL needed to be repaired as well, because we had already might our deductible from the first surgery, this surgery only ended up costing us about $300! What could have ended up costing us close to $5000 only ended up costing a little over $1000! If we did not have this insurance we would not have been able to afford and give our dog the proper medical assistance he so deperately needed and deserves! Thank you Healthy Paws!... Read More
We have had Healthy Paws Pet Insurance for a few years now and love it. I did A LOT of research on insurance and really narrowed it down based on customer service. Every instance I have actually speaking to a customer service representative is a pleasure. Not once have I ever gotten an attitude but more of an understanding of the emotional situation that we were going through. I am very happy that we went with Healthy Paws and have suggested it to many of my friends and family members. It has saved us a lot over the years and with the plan we chose it is barely noticeable and definitely worth it for our 2 dogs.
When I first obtained Healthy Paws pet insurance I did not think I would use it, and if I did, I envisioned it would be difficult, time consuming and that I likely would not get much coverage. When my dog had to go through surgery and multiple tests prior and post, I found healthy paws was nothing short of stellar. They were always extremely helpful on the phone, filing claims was very simple and easy and they contacted me quickly if they did need any other information. Additionally, they came through quickly with the claim and paid 80% of the costs which was significant. I am so glad I use them and will continue using them throughout the lifetime of my dog.
We have a very unlucky dog. In the 6 years of her life, she has recovered from eating a death-cap mushroom, mange, eye infections, paw cysts, just to name a few struggles. Luckily for us, our vet recommended Healthy Paws insurance on our first puppy visit. Healthy Paws' has always supported our claims without any hassles. Their claim process has been easy to initiate, and they are quick to process claims. I highly recommend Heathy Paws -- our new puppy is also insured!
Healthy Paws is outstanding in all aspects. Variable deductible and coinsurance to meet your budget. Just about everything that was not preexisting is covered. Great app with simple claims processing. Customer service really is terrific. I recently had an issue/question about how a claim had been paid out. I had a response to my email in less than an hour. My claim had been reviewed resulting in an appeal in my favor and a check was on the way. Wish I got customer service even close to that good from my own health care company.
Healthy Paws Pet Insurance is absolutely amazing. It is so easy to submit a claim by just snapping a picture on the app (takes me 10 seconds, I do it before I leave the Vet!) Recently, my pup had an emergency, and it was of course quite expensive. Thank goodness she is okay, and thank goodness I had insurance. They let me know my claim was approved within 72 hours, and I received my check one week later, before I even had to pay off my credit card. Even more impressive, I got an email from Healthy Paws checking on my pup after her stomach issues. I cannot recommend Healthy Paws enough.
Top Rated
Our Partner
- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
