Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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Healthy Paws has easily saved us thousands of dollars since we adopted our Bronson boy. We've had quite a few regular vet visits, emergency vet visits, prescription meds, and even been to an opthomologist. It's so easy to submit a claim through the app, and we have never had an issue getting our reimbursement check. They are usually pretty quick too, so you aren't waiting weeks for your money. We are so thankful we have this insurance!
After purchasing our policy a little over 3 years ago, we recently discovered that our Australian Shepherd (who is just over 6 years old) developed cataracts with a rapid onset. She was barely seeing and bumping into things within a couple of days. After being completely distraught with the situation we were so happy to learn that Healthy Paws covered this medical condition and they were unbelievably easy to deal with during the claims process. We ended up having our dog, Briggsy, go through with the cataract removal surgery. They answered any questions I had in a timely and clear manner and made forwarding both prior medical history and billing claims through email extremely easy! On top... Read More
Our Portuguese Water Dog Marco decided to " dine" on large pieces of tennis ball rubber which made him very sick. We took him to the VCA Animal Hospital in Hollywood and he required extensive treatment which ultimately included surgical procedure on his tummy. I am happy to report that he is on the way to recovery and that on Friday the stitches will be removed. This was high quality veterinary care which unfortunately came with a high quality vet bill, almost $ 4,000. I can't say how relieved I was when Healthy Paws reviewed the charges and approved for payment in about a week. Not only that, they actually contacted me in a genuinely caring way to find out how Marco was doing and... Read More
Here is my experience with Healthy Paws Pet Insurance. I'm so glad I have chosen this Pet Insurance after my research with others and there is no comparison. They have variable options to pick from that suits your needs and cost. The Customer Service is phenomenal always there to answer any questions you have not to mention the turn a round time for your refund after meeting your annual deductible. Heatlhy Paws staff are not just there for your business but they are a company that truly cares about your pet. . Trust me without this Insurance my Rescue Pup would not be where she is today . Thank you Healthy Paws for your outstanding Customer Service.
My cat Nikki had FORL and many her teeth were deteriorating as a result and she was in a lot of pain. Nikki had to have 8 teeth removed as a result of her disease and it was a pretty extensive surgery. I had purchased Healthy Paws Insurance a few years back hoping that I'd never have to use it. Many will say that Pet Insurance will be a waste of time and will not cover anything when the time comes that you need it. I had submitted the bill for the surgery to Healthy Paws. There was information they requested to validate Nikki's health and condition prior to the surgery. After this information was submitted, I heard back quickly that most of the expense of the surgery would be covered.... Read More
From the first time we looked into the eyes of our new French bulldog puppy, I knew we needed pet insurance because we would do whatever our vet said she needed to keep her healthy. I researched several pet insurance companies and found Healthy Paws to be the best out there. Five years later, I am so glad that we signed up with Healthy Paws! We thought our little girl was having seizures a few weeks ago. After 3 visits to our local vet, they recommended that we travel to an animal neurologist for further evaluation. They did an MRI which revealed a herniated disc in her neck that we are treating with meds & limited activity. We racked up thousands in vet bills that Healthy Paws not... Read More
We have used three different pet insurance companies and BY FAR Healthy Paws is the very best. They outdistance, by a wide margin, the other companies. They are extremely fast to process claims. They are very fair. And when claims are settled is it clear as to how the decision was made. In every case we have submitted there have never been any "gotcha" situations. They reimburse exactly as advertised. And what I find so charming and sweet of them is that after (for example) the most recent event with our dear 8-year old Golden, Healthy Paws followed up with a personal email asking how she was doing! Other than picking our vet clinic, going with Healthy Paws was the best decision we have... Read More
Below please find a note I recently sent to Healthy Paws Pet Insurance. I think it sums up my experience with them very nicely: Hi Healthy Paws Team- I wanted to take the time to share a personal story with you and why I believe strongly in pet insurance offered by Healthy Paws - not just any company - Healthy Paws. After significant research, I decided to choose Healthy Paws to insure Wiggins, the puppy I found abandoned chained to a New York City park bench nearly 5 years ago. When I told family and friends about your service, some of them questioned the need, but I never waned: there is nothing I wouldn't do for him, and I give him the best of everything, from food, to... Read More
Great insurance, I took Healthy Paws for my little puppy a year ago, last month he suffered an accident and broke his legs, he needed to be hospitalized and in intensive care for days, and thanks to be insured I was able to treat him with the best veterinarians without worring about mones, as soon as I submitted the bills Healthy Paws reimbursed me in less than 10 days! I recommend it without thinking!
I have been a Healthy Paws customer for four years now. I have a very athletic Australian Shepherd and bought insurance shortly AFTER she tore her left ACL and had her first ACL repair at six months of age. She had to have two more surgeries on that leg and I never submitted a claim because they were all related to the first injury. Three years later (one month ago) she tore her right rear ACL. I never expected it would be covered but submitted a claim anyway with hope. Much to my surprise Healthy Paws covered 90% of the cost of a $4000 surgery! I had hoped I would never need to use insurance for either of my dogs, but am so thankful I had it when I needed it most. Healthy Paws even... Read More
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- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
