Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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I would give this company 10 stars if possible!. After being with a pet insurance company that had lengthy, complicated claim forms that it always seemed to find mistakes on which only added onto the eternity it took to process the claim, receive the refund and onto the angst of finally receiving that pittance of a claim check, with Healthypaws, I'm in Heaven! The staff is very professional and kind, they tell you the information upfront and there are no hassles in processing claims. The speed with which they complete the process is phenomenal. I also like that they have different coverage levels such as 90% or 80% that I could choose to best affect my premium. My cats Tiny Tino and... Read More
I got my new kitten, Thyme, about a month ago, and I debated whether I needed pet insurance. I thought he's young and not very likely to get sick, but I decided I had better get it because you never know what could happen. I research several different pet insurance companies. I combed through reviews and compared prices and benefits before deciding on Healthy Paws. They had great reviews and coverage compared to other companies, and from the reviews they seemed to really care about the pets. Three weeks later I got a new couch and Thyme found out he could jump to the mantle from the back of the couch. I had made a note to figure out a different arrangement in the living room to keep him... Read More
Dancer, our Labrador Retriever nearly lost her life from eating sugar free gum. She suffered fextreme Xylitol poisoning. It was such a stressful time for us, not knowing if she would make it. What a relief it was to know that she had pet insurance to help cover the rising bills. Healthy Paws were extremely easy to work with, and extremely fast at issuing a reimbursement check. They even followed up to check on Dancer. So glad we went with Healthy Paws for our pets!!
We are happy clients of HealthyPaws for less than a year. Our corgi mix dog has had some difficult times during this period: allergy, skin infection and finally unexpected surgery. All needed exams and operations were fully covered as well as all the medications. After the X-ray doctor though our pup has eaten a bone or a plastic toy but during the surgery it turned out that the dog had had narrowed intestines' segment that had to be deleted. 4 days later Yuki had the second surgery. All this time we could hardly sleep or think about anything but our poor doggy. HealthyPaws has not only paid all the bills but also called me to know how Yuki was doing, following with couple of _personally... Read More
I switched my pet's insurance to Healthy Paws two years ago after reading the stellar reviews and being frustrated and really angry with my former insurance which shall go unnamed. I have been nothing but thrilled at their customer service, policies, and the overall care they take with their job. Reasonable rates, fast service, and really nice people. They seem to really care about you and your pet. It did take a little while to get set up, as they need all your records at the beginning (since my dog was over 5 and had a history, it took a while to get everything), but once the policy was set up, it's easy and I've had no problems at all. Takes literally one minute to file a claim as you... Read More
I had know idea how pet health insurance worked until we got our 8 week old Aussie in Nov. of 2015. After some research I chose Healthy Paws, and could not be happier. Milo got into some raisins. This can be very bad for a young dogs kidneys, so we took him to the Vet, and $780 dollars latter, Milo is fine… Healthy Paws sent a check in a few days for 80% - less deductable- which is annual, so once it is met for the year you are good on that. Very easy claim process, all on iPhone App! So few companies do what they say, Healthy Paws did, and even followed up to see how Milo was doing.
We got a healthy paws policy for our healthy puppy when we brought her home from the breeder at 12 weeks. In the ensuing 18 months she has developed multiple severe medical conditions requiring very expensive diagnostics and therapeutics. Healthy Paws has covered it all, with sensitivity and alacrity. Her maintenance medications, totalling over $200 a month, covered. Surgeries and labs, covered. Healthy Paws is literally a lifesaver for us. They have paid out well over $10K in the past year and they even follow up with emails to check on how she's doing. One of the best things about healthy paws is the convenience. Their mobile app is super easy to use, and always results in very... Read More
Our 11 month old cairnoodle ate something at the dog park and got very ill. After 24 hours if emergency care he is totally well. Healthy Paws was fabulous. The processed our claim very quickly and the check was there in less than a week. What a wonderful experience in a difficult time.
In the past year each of our little dogs has had a serious illness. thankfully we have Healthy Paws and they have been fabulous. In addition to paying our claims try promptly, they have been supportive and concerned on a personal level. We would recommend Healthy Paws to any loving pet parent.
My dog Charlie is a dachshund and one day I came home to him paralyzed and unable to move his back legs. He apparently had a slipped disc on his back and it was squeezing on his spine. He needed immediate surgery. This is where Healthy Paws stepped in and covered 90% of the charges. While we would have still paid for Charlie's surgery regardless, at least the full amount will not be on our credit card accruing a large amount of interest over a long period of time. It has surely helped us to keep our focus on Charlie's recovery and not worry on how we would be able to pay back the cost of his surgery. I definitely thank Healthy Paws for their services during this time. We love our... Read More
Top Rated
Our Partner
- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
