Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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I was very skeptical of purchasing health insurance for our dogs because I thought the reimbursement process would be difficult, and I assumed many charges would not be covered. However, after my previous dog suffered a long and very serious illness which required very costly veterinary specialty care, I decided to enroll my current dog with Healthy Paws Pet Insurance as a precaution. We were lucky that we didn’t need to make any claims for several years but just recently had to make a claim when my dog tore her cruciate ligament and required surgery. After submitting my claim, I expected I would need to provide additional support documentation, and the review cycle would be lengthy. I... Read More
Healthy Paws has been amazing with my sick pup. He's had many emergency vet visits over the past few months, including needing surgery and being admitted, and as well as specialist visits and an endoscopy/colonoscopy from what we now know is inflammatory bowel disease. Healthy Paws made cost a non-factor for us and getting him the best possible care was an easy decision. Filing claims was incredibly easy and all were paid within just a few days, no questions asked. They even followed up with me via email after one of his procedures to see how he was feeling. We've had Healthy Paws for about 6.5 years and always had a positive experience but the past few months have really solidified... Read More
We’ve been customers of Healthy Paws for over four years and have nothing but good things to say about this company. They have been very responsive and provide an intuitive means for claims filing. Most recently our dog experienced a serious leg injury that required surgery. We were amazed at how quickly we were reimbursed for most of the cost!
What a great pet insurance company! Have been with them since I got two puppy pug brothers in 2012. Sadly...to say the least...I lost one last year, and they were extremely kind and compassionate in sympathizing with my grief. My pugs have accumulated significant vet bills over the years and especially recently because they mean everything to me and I always seek the best possible care. Healthy Paws has a very slick, easy online claim submission process and communicates back very quickly via email. Claims have been adjudicated and direct deposit made to my bank account astonishingly fast! A couple of days! I finish by saying I wholeheartedly recommend pet owners go with this company for... Read More
My cat had a bowel obstruction and had to have emergency surgery. The ease of the claims process was greatly appreciated. Between the awesome vet and Healthy Paws all claims were processed in a timely fashion. I have had HP for a few years and this was the first time I needed to use it. I am so grateful that I had pet insurance. Healthy Paws exceeded my expectations in all areas.
We're so glad we elected for pet insurance through Healthy Paws a few years back. Claims are easy to submit, customer service has been wonderful, and checks for the four or five reimbursements we've received to date have arrived within a week of submitting the claim. Above all, we've saved immensely. Our dog had to have unexpected knee surgery last month that cost several thousand dollars; our Healthy Paws policy, as promised, covered eighty percent. Monthly premiums increase as our dog ages, of course, but so far, the peace of mind and savings have been well worth the monthly investment.
Healthy paws has been a helpful and caring company for me and my dogs. My youngest dog Melita needed cataract surgery-due to an underdeveloped lens and thanks to HP we could afford this surgery and improve my girls quality of life! She can see and we got the best care possible. They also emailed to check and see how she was doing personally with such genuine concern. Summiting the claims were easy and the payments very fast. Its priceless to have less issues when dealing with insurance compaines-my only complaint is we cant get people insurance thru them too! ;)
Kelly Robinson
Healthy Paws Pet Insurance Healthy Paws has provided exceptional support for our two Cunucus (Arubian dogs). Tiana underwent TPLO surgery on her left knee in April 2023 and her right knee in June 2024. The reimbursement process was swift, and customer service has been excellent. Monthly premiums are reasonable with minimal annual increases. Their coverage has been comprehensive, and I would not have been able to afford approximately $15,000 for the two surgeries Tiana required without their support. Healthy Paws Insurance covered around 80% of all expenses, including medication and follow-ups. Refunds were deposited into my account within three days of submitting the necessary medical... Read More
Healthy paws has been such a dream! They are very easy to work with and have saved me tons of money on my pets care. My dog just had very major back surgery and healthy paws covered 80% and reimbursed me almost 10K quickly and efficiently, no problems or questions asked. Healthy Paws rocks! 10/10, 5 star rating.
We got the insurance for our dog when she was a puppy because we did not know what the future will bring. Healthy Paws reimbursed a few times for minor problems during the course of growing up but this last year, she had a severe problem. After two surgeries, she has healed up and is back to being her fun and perky self. Healthy Paws reimbursed us what we expected in out plan. I thought after the first surgery that we would get cancelled, but they did not and paid for the second also!!! Wonderful to have such an honest company. I full heartedly recommend Healthy Paws pet insurance!
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- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
