Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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Enrolling in Healthy Paws insurance for our chocolate lab was such a great decision. Our recent experience with the claims process was incredibly easy and an overall relief. Submitting a claim through the app and sending in medical forms is straight forward and takes about 5 minutes. The best part is if you need help and you call the help line, SOMEONE ANSWERS! This is not typical of insurance companies. My claims were reviewed, processed and paid out within a week. Afterwards, they even contacted me to see how my lab was recovering. What an incredible company and service.
I am beyond grateful for the help and professionalism of Healthy Paws Insurance. I try to tell people how important pet medical insurance is, but it is still under the radar, I'm afraid.
If it weren't for the medical insurance from Healthy Paws, we would have had to take out loans to keep our dogs alive. I'm so thankful that I found this insurance.
I purchased Healthy Paws insurance when Maya was just a puppy. She is almost five now. Despite my skepticism of the insurance industry as a whole, this company has processed every claim I have submitted fairly and rapidly. This includes, among others, TPLO surgery on both knees and mast cell tumor removal at Cornell Veterinary Hospital. As you may imagine, no small expense. Without their help we could not have afforded the care that Maya desperately needed. We are extremely grateful.
If you are looking for pet insurance, look no further. Healthy Paws is the insurance to get. They cover all accident and injury (not pre-existing) and pay each and every invoice quickly. We have an epileptic dog and have been having a hard time getting his seizures under control so this has included hospitalizations, MRI's, prescriptions, doctor visits, etc. and Healthy Paws has covered everything - no questions asked. Love Healthy Paws!!
We have been SUPER happy with Healthy Paws. They have approved all reimbursements that fall within our policy's guidelines. They even emailed to check in on how our dog was doing after his surgery! Quick payments, wonderful customer service. Totally worth it.
I really don't know what I would have done if I didn't have Healthy paws. I've been paying for insurance for the past 3 years for both of my dogs - and actually hoping I would never have to use it - only because I've never had the experience before and I wasn't sure how it would work out. One of my dogs had an accident and needed double knee surgery. He was in pain and thank God for Healthy paws they processed the refund so quickly and they also sent me periodic emails asking about how our dog was doing - the rep I talked to on the phone was helpful and very sympathetic. This has been a great experience.
I have had Healthy Paws insurance for my cat and dog for over 3 years now. Healthy Paws has been nothing short of amazing. Our beloved cat recently developed congestive heart failure. She has been in-and-out of the emergency hospital several times and is currently under the care of a special cardiologist. Healthy Paws has paid for virtually everything; they have paid over $5,000 for her care in the last month alone. This medical care would not have been possible without Healthy Paws. In addition, our Golden Retriever has had various ear infection, allergy and skin issues; Healthy Paws has paid for those conditions, as well. Their customer service is excellent. Filing a... Read More
Healthy Paws delivers what they say they will. Their website lets clients easily compare costs for various annual deductibles and reimbursement percentages. Once the policy is active, they pay what they say they will, no hassles, no arguments. The website makes it easy to submit claims, you can even set it up to have the reimbursement checks deposited automatically into your bank account My 95-lb dog recently underwent extensive surgery for a torn cruciate ligament in her knee, and not only did Healthy Paws cover all the expenses related to her surgery and hospital stay, but they cover all her rehabilitation (physical therapy, underwater treadmill) which is making all the difference... Read More
When I signed up for pet insurance, I thought I would never need it. But Riker, my belgian malinois puppy, started limping just a few months afterward. After months of bed rest, xrays, and CT scans, we discovered a bone chip in his elbow, and the vet recommended surgery.
I was terrified that we would be excluded from coverage due to my recent signup, or that maybe Healthy Paws would balk at the cost of surgery. However, they covered almost everything, including physical therapy afterwards, and the reimbursement checks were timely. I don't think I would have been able to afford the care on my own.
Riker is still recovering, but I'm super happy with Healthy Paws.
WE RESCUED MY DOG MILO AND DECIDED TO GET PET INSURANCE BECAUSE WE DIDN'T HAVE IT WITH OUR FIRST DOG. AFTER SHE GOT SICK WE REALIZED THAT IT WAS A MISTAKE. NOT KNOWING MILO'S HEALTH HISTORY MADE ME REALIZE HOW IMPORTANT INSURANCE IS. HEALTHY PAWS MADE MAKING A CLAIM SO EASY AND DIDN'T GIVE US A HARD TIME. WE FILED 2 CLAIMS IN 2 YEARS AND WAS VERY HAPPY WITH THE REIMBURSEMENT WE RECEIVED. THEY ALSO EMAILED US TO CHECK ON HOW HE WAS DOING. THIS IS A GREAT COMPANY!
Top Rated
Our Partner
- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
