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Nationwide Pet Insurance Review

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Nationwide is a Fortune 100 company with unparalleled financial stability and claims-paying ability that has recently ventured into the pet insurance marketplace.

The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.
 
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How Do We Rate Nationwide?

Breakdown

5.0/5
Coverage
3.0/5
Cost
4.0/5
Extras

Our Overall Rating: 4.3 / 5 (Excellent)

Nationwide's Whole Pet with Wellness Plan is one of the most comprehensive on the market, and it will, as a result, cost you more than most standard pet insurance plans.

Nationwide is one of the few pet insurance providers that will extend coverage beyond dogs and cats, covering birds and all manner of other pets.

Truly unlimited coverage, however, is only offered if you choose the top tier plan.

Be aware that all plans besides Whole Pet with Wellness operate on a benefit schedule.

Nationwide Coverage

Coverage - 5 / 5

Nationwide's Whole Pet with Wellness plan is a great option for a complete pet insurance plan.

In addition to the normal accident and illness coverage, it also provides for yearly physical exams, vaccinations, and flea/heartworm prevention. It is, however, on the pricey side as a result. Its Major Medical plan is more in line cost and coverage-wise with the standard accident and illness plans offered by most companies.

You can also purchase the wellness plan on it's own, and it is relatively inexpensive. Finally, Nationwide recently released a more inexpensive Whole Pet plan without the wellness component.

This plan has many of the same characteristics of Whole Pet with Wellness, operates on a percentage reimbursement basis, but is subject to different annual caps.

It is interesting to note that Nationwide is the only company we are aware of that extends pet insurance beyond cats and dogs.

The company will cover most birds and a wide range of exotic pets.
Pets Covered
Dogs
Cats
Birds
Exotic Animals
Coverage Types
Medical
Wellness
Vet Selection
Unrestricted
Out-of-State Coverage
Yes
Commercial Pets Covered

Medical Conditions Covered

  • Accidental
  • Illness
  • Hereditary
  • Congenital
  • Cancer
  • Chronic
  • Accidental Dental
  • Dental Illness

Medical Treatments Covered

  • Diagnostic Testing
  • Surgery
  • Hospitalization
  • Prescription Medications
  • Emergency Care
  • Specialty Care
  • Alternative Care
  • Behavioral Therapy

Benefit Limits

Benefit Limits - 5 / 5

Both Nationwide models -- Whole Pet with 90% reimbursement, and all other plans with a benefit schedule -- offer unlimited annual maximums. The new Whole Pet plan without wellness, though, is subject to a $10,000 annual cap.

Additionally, you must remember that any plan but the Whole Pets are going to limit you by condition or procedure.

So even though technically there is no limit to the dollar amount they will spend on your pet in a year in total, there are limits on a condition and service basis with the lower two plans.
Benefit Limit Types
Unlimited

Reimbursement & Deductibles

Reimbursement - 5 / 5

Nationwide's top tier Whole Pet with Wellness, as well as the new Whole Pet (alone) plan, both reimburse 90% of the total vet bill.

However, Major Medical and Pet Wellness reimburse according to a benefits schedule.

These schedules cap payouts by condition or service. If you are going with one of these plans we suggest you scrutinize your policy carefully before purchase, as your pet's breed may be susceptible to certain conditions with low coverage limits in the plan.

Benefits schedules, and no choice in customizing the reimbursement percentage in the top tier plan, limit the flexibility of Nationwide's offerings.
Reimbursement Model
Actual Cost
Benefit Schedule
Minimum Percent Reimbursement
90%
Maximum Percent Reimbursement
90%

Deductibles - 5 / 5

Nationwide Whole Pet with Wellness offers one annual deductible of $100.

This is in some ways good because it is so low. But you will not have the flexibility of choosing higher deductibles should you want a lower monthly premium or should it somehow fit your needs in other ways.

Most of our top companies offer customizable deductibles.

The new Whole Pet without the wellness component, as well as the Major Medical plan, both have annual deductibles set at $250.
Deductible Type
Annual
Minimum Deductible Offered
$100
Maximum Deductible Offered
$250

Pricing: How much does Nationwide cost?

Cost - 3 / 5

Nationwide's plans are comprehensive, but you are going to pay the price. Their monthly premiums are a little on the high end as opposed to our other companies.

Starting Monthly Premiums

Dog: Sample Monthly Premium, 1 year old male Golden Retriever in zip code 92683
$34.25
Cat: Sample Monthly Premium, 1 year old male American Shorthair in zip code 92683
$18.84
Rate Details: Annual Deductible: $250, Benefits Cap: Annual & Unlimited, Reimbursement Model: Benefits Schedule
Available Discounts: 5% discount on current Nationwide member

Enrollment & Waiting Periods

Enrollment - 3 / 5

Like our other companies, Nationwide will enroll pets starting at 6 weeks. Unlike our other companies, Nationwide has a relatively lower age restriction with older pets at 10 years.

However, if the pet is enrolled before age 10, and the policy never lapses, they will be covered for the duration of their lives.

Waiting periods are industry standard at 14 days, although Wellness starts 24 hours after approval.
Min Enrollment Age
6 weeks
Max Enrollment Age
10 years
Accident Waiting Period
14 days
Illnesses Waiting Period
14 days
Free Look Period
10 days

Claims & Service

Extras - 4 / 5

Nationwide's claims procedure is standard for the pet insurance industry.

Like other companies, you must first pay the vet directly, download Nationwide's claim form, and submit the form with all paid invoices. You can submit via mail, fax or email.
Advertised Response Time
14 days
Claim Form
Mail
Email
Fax

Contact & Additional Information

Homepage URL
https://www.petinsurance.com/
Headquarters Address
One Nationwide Plaza, Columbus, OH, 43215
Mailing Address
P.O. Box 2344, Brea, CA, 92822
Year Founded
1981
What We’re Hearing From Our Readers
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Customer Comments

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Cyndi

11/20/2017
Thank you for you help with this procedure on Tequila Rose
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Michele G

11/20/2017
Worst coverage I have ever had.
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Roberta P

11/20/2017
It is nice to have the insurance when my dog got sick.
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David N

11/20/2017
Nationwide allowed us to give our dog the surgery and care that she needed and deserved! We would have had a tough decision to make on alternate, less effective, methods to heal her but thanks to Nationwide, our girl is back to herself! And the direct pay on claims is an awesome feature!
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Audrey F

11/20/2017
I am so incredibly grateful for Nationwide Pet Insurance. My husband and I had a rough year with our fur son after he swallowed a toothpick, had gastroenteritis, and tore his ACL all within the 3 months of each other. If it wasn't for Nationwide, we couldn't have afforded the care our dog needed. I truly am grateful for the excellent coverage we have received and how easy Nationwide made it to receive their help.
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Krista H

11/20/2017
I am very happy with Nationwide. I have insurance on 4 of my dogs. It is very easy to submit a claim and the check for reimbursment always arrives in a timely manner. I recommend Nationwide to all my clients
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Bebe

11/20/2017
I originally submitted two claims on approximately Oct. 24, I believe, and Oct. 26. The first one was paid and somewhat quickly, but "leg pain," which turned out to be a bit of arthritis, was coded as "IVDD." This only matters because my dog actually has IVDD, and we may incur medical expenses associated with it that won't be covered because the allotted amount was used due to the incorrect coding. I've submitted a formal doctor's report but haven't heard back as of Nov. 20. The second claim was for an echocardiogram to make sure that Lily's heart murmur hadn't advanced. I accidentally left off the veterinary invoice, sent it again, and it still hasn't been dealt with in any... Read More
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Sue R

11/20/2017
I am very pleased with Nationwide Pet Insurance. Karlee is almost 8 years old and she’s been covered since she was a puppy. We have wellness care and medical and are always happy with the reimbursement we get. Filing a claim is fast and easy using email and scanned claims forms and teimbirsement checks arrive in the mail shortly afterward. I would highly recommend (and have reccomeded) Nationwide Pet Insurance.
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Sheri G

11/20/2017
I switched to Nationwide almost a year ago from Pet Plan. I cannot express how AMAZINGLY WONDERFUL Nationwide is. They are very fair and I have never waited over 3 weeks for reimbursement. I absolutely LOVE this protection for my fur kids. Thank you Nationwide!!!
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Deb M

11/20/2017
Fast processing of my claim. Have had pet insurance with Nationwide for 6 years. Happy!
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