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Allstate Auto Insurance Review
18 Customer Comments & Reviews - see all comments
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Founded in 1931, Allstate is the second largest personal lines insurer in the United States offering roadside, auto, motorcycle, boat, home, renters, condo, life, and business insurance as well as banking services and retirement and investment products. Allstate currently employs over 40,000 agents and owns such subsidiaries as Esurance, Encompass Insurance Company, and SquareTrade.
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18 Customer Comments & Reviews
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I made a valid claim on renter's insurance policy bought from Allstate. Allstate claims representative, Mr. Kirkner, yelled at me over phone that the security deposit is never returned to the renter and that I bought the lowest premium renter's insurance from Allstate. He completely discredited the Allstate product on the phone and took no responsibility. He never contacted the land lord or the property manager to get any more information. Now this claim, as a risky claim, is on my credit report forever. I can no longer obtain any renter's insurance or homeowner's insurance. How can I be a risky applicant if I am sent a proper written document by the property manager at the time of the... Read More
They have become a dishonest and fraudulent company trying to change you extra money. Do not sign up with them.
I had issues getting them to appraise and cover my camp trailer when the side of it was burned. It took several months of daily follow up to get it fixed and covered. My rates doubled with very short notice ( I was on vacation no phone call) because my 22 year old daughters license had my address. She does not drive my cars and have not asked to add her to my insurance, but she was added by All State anyway. I showed. Proof that she did not live with me and it took 3 weeks to refund my money( daily follow up), and rates continue to rise every year. I was with All State for over 10 years. The first 9 were excellent! This is why I gave them two stars or it would have been less. Too... Read More
I got two difference quotes for my insurance. I have been with allstate over ten years. Corporate nor my agent has returned my call. Looking for new insurance company. Allstate rating is 0.
DO NOT USE Allstate insurance terrible company. I was with Allstate for more that 7 years and I have perfect driving record never car accident no any speeding ticket, and my policy go up and up in 4 years went up in duble payment, when I talk on phone why my insurance raising every 6 month they sad because a lot of people have accident in FL, I have to pay for someone insurance. Not only that but when I call and say that I want to cancel my policy, they sad that I have to pay for June and kip sending to me bills for what I don't need and I all ready have paid to PROGRESSIVE insurance, and Allstate still kip sending bills to me, and not only that but all so they want to cancel Allstate... Read More
When i submitted a a claim to Allstate they apprised my car based on a new method called Cash Value which is a new way of giving you less for your car. They claim it is based on an average of 50 cars or more in your area and then they use the bottom end of this new ratng system minus your deductable which leaves you with hardly anything to purchase another car. When i challenged the to replace my car with another car that was equal in features, body conditiion, and engine mileage they would not agree and went back to their new rating system whcih screws the customer and benefits Allstate. Due to this action i have decided to cancel my insurance with them since it is apparent that they... Read More
Insured with Allstate is not good hands , our truck trailer mirror was damadged when an employee was driving it into the shop for an inspection , I called our allstate agent immediately and he said have police report and we had it all covered. WRONG, even with report from police when they came out to the scene, Allsataes adjuster came out and said since we let him drive our truck , it wasn't covered , its our responsibility and there is no coverage for that. Hmm and our agent of 30 plus years siad it was. WRONG !!! Then with our home insurance with Allstate after hurricane we have been fighting with them for a roof replacement. Well after a drone , many adjusters , and more adjusters ,... Read More
If you are insured with Allstate watch out if your car is stolen, they may be prompt in settling claims but their promptness is only to cover up how they estimate the value of your vehicle so they can pay you less than what the vehicle is actually worth. Our car was stolen and they made a direct deposit in our bank account, but what they paid is nowhere near what it will cost to replace the car with the same year and model with the same mileage. However our car was found just yesterday, and the insurance company woun't allow us to buy it back for the same amount they gave us, and told us we could bid on it in 6-8 weeks. We have been without a car for over a month and they want us to... Read More
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