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Answer Financial Auto Insurance Review

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Answer Financial is a California-based auto insurance agency that offers a wide range of other insurance options.

Through their website or call center, customers can compare prices and purchase insurance from a variety of companies. Answer Financial is a subsidiary of the Allstate Corporation, founded in 1996, with an A+ BBB score.
 
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How is Answer Financial rated?

Breakdown

4.0/5
Coverage
3.6/5
Financial Strength
0.0/5
Supplemental Coverage
4.0/5
Pricing & Discounts
4.0/5
Claims Satisfaction & Customer Experience
4.5/5
Automation

Overall Rating: 3.8 / 5 (Very good)

Answer Financial’s exceptionally large network of options sets it apart from the pack.

They offer almost every conceivable coverage and discount option available, as long as its customers qualify. Additionally, its close relationship with Allstate results in solid financial credentials.

While its lack of online reviews concerning customer service holds the company back somewhat, Answer Financial is a marketplace very much worth looking through, if only to better understand the options available.

Answer Financial Coverage

Basic Coverage

  • Bodily Injury Liability
  • Property Damage Liability
  • Collision
  • Comprehensive
  • Personal Injury
  • Medical Payments
  • Uninsured/Underinsured Motorist

Additional Coverage

  • Rental Reimbursement
  • Towing & Labor Cost
  • Sound System
  • Glass
  • Vet Bills

Coverage - 4 / 5

Answer Financial’s coverage options, both basic and add-ons, fall within the standards set by the highest performers.

Offering everything from collision coverage to vet bills and sound system repairs, this company provides their customers a wide variety of options.

Customer Experience

Customer Ratings

BBB Rating
A+
Number of BBB Positive Reviews
1
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
2
Date Collected
2017-11-10

Claims Satisfaction & Customer Experience - 4 / 5

As a marketplace, Answer Financial is unrated by all of the major third party insurance studies.

However, the Better Business Bureau has granted them an A+ rating, based on a single positive, and two negative reviews.

Financial Strength

Key Details

AM Best Financial Rating
A+
Standard & Poor's Financial Rating
AA

Financial Strength - 3.6 / 5

As a marketplace, Answer Financial's financial strength is best determined by examining each of their companies in their network.

However, since it's backed by Allstate Insurance, the latter's associated Standard & Poor's and A.M Best ratings are carried over.
*The above information reflects the financials strength of one of the partner insurance companies that this insurance marketplace offers policies through: Allstate.

Pricing & Discounts

Discounts

  • Multiple Vehicle
  • Safe Driver
  • Anti-Theft
  • Low Mileage
  • Vehicle Safety
  • Homeowner
  • Student
  • Senior
  • Bundled Policy

Additional Discounts

  • Hybrid / Electric Vehicle
  • Group Savings (unions, etc)
  • Newly Married
  • Full/Automatic Payment

Pricing & Discounts - 4 / 5

As with its coverage options, Answer Financial’s discount possibilities are extensive, due in no small part to its role as a marketplace.

Though dependent on the specific lender, options can range from anti-theft benefits, discounts for newlyweds, or for individuals affiliated with specific organizations.

Contact & Additional Information

Homepage URL
https://www.answerfinancial.com/?a=insurance-quote
Company Phone
(800) 761-6111
Headquarters Address
15910 Ventura Blvd, Encino, CA, 91436
Year Founded
1996

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Customer Comments & Reviews

Loading Reviews ...
taspence14
9/17/2021
Worst ever!!!BEWARE!!!!! This company should be sued for fraud. I chose this insurance from a friend who said I could get a good deal. Yeah it was but trying to contact them WAS A NIGHTMARE!!!!! My insureance card says state auto but the only numbers to contact are for claims and windshield repair. I had a flat tire on the way to a client's house and was given the major run around and sent to different insurance companies. Thankfully a kind man and his wife stopped to put my spare on.AVOID THIS COMPANY!!!!!!!!!!!!!!!!

P
Paul H
3/21/2019
A bunch of liars and crooks. A bait and switch where I authorized one thing and they deducted something else from my bank account. The agent quoted a down payment of $58 and monthly payments of $ 62. The stole a $69 down payment and $75 a month payment. Like I wouldn't notice????????????????????

T
taimoor
7/16/2018
It is not an insurance company, they are brokers. They WILL sell your data to third party. How I know that, I was Allstate customer but wanted to switch and save. So I decided esurance is a good option I can save some money also good service as it is owned by Allstate. But the operator at esurance told me about their sister company "Answer financials" because I have a rebuilt title and esurance does not deal with rebuilt titles. I called answer financials and got insurance from Progressive through answer financial. When they gave me a quote from Progressive that's when I realize it's not a insurance company but brokers. But it was too late and same week I started getting insurance quote... Read More

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