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Good2Go Auto Insurance Review

17 Customer Comments & Reviews - see all comments
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Good2Go is an auto insurer with over 25 years of experience in the industry. The company, which is accredited by the Better Business Bureau, currently specializes in finding customers the most affordable, minimal limits car insurance policies with collision and comprehensive coverages, low down payments, and convenient payment plans to fit any budget.

How is Good2Go rated?

Breakdown

3.5/5
Coverage
4.0/5
Financial Strength
0.0/5
Supplemental Coverage
3.5/5
Pricing & Discounts
3.5/5
Claims Satisfaction & Customer Experience
0.0/5
Automation

Overall Rating: 3.4 / 5 (Very good)

Good2Go offers a small selection of basic coverages from highly-rated local and nationwide auto insurers. The company itself provides 24/7 customer support and claims handling, as well as towing and roadside assistance for those who purchase car insurance from their site. Despite their efforts, Good2Go holds less than favorable customer reviews on sites like bbb.org, with clients voicing their dissatisfaction with the products and services offered. Regardless of negative feedback, the company is among the few offering affordable car insurance policies for high-risk drivers, which makes them a good option for anyone with a less-than-perfect driving record.

Good2Go Coverage

Basic Coverage

  • Bodily Injury Liability
  • Property Damage Liability
  • Collision
  • Comprehensive
  • Personal Injury
  • Medical Payments
  • Uninsured/Underinsured Motorist

Additional Coverage

  • Rental Reimbursement
  • Towing & Labor Cost
  • Sound System
  • Glass
  • Vet Bills

Coverage - 3.5 / 5

Good2Go also lists the most common types of car insurance coverages, which typically encompass Liability Only, Bodily Injury and Property Damage Liability, Minimum Limits, and Full Coverage Car Insurance. Additional coverages may include collision and uninsured/underinsured motorist coverage.

Customer Experience

Customer Ratings

BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
13
Date Collected
2017-11-06

Claims Satisfaction & Customer Experience - 3.5 / 5

Good2Go Auto Insurance is accredited by the Better Business Bureau and holds an A+ rating with the organization. Despite their high marks with the BBB, the company has received mostly negative customer reviews as well as a number of complaints concerning their products and services.

Financial Strength

Key Details

AM Best Financial Rating
A+
Moody's Financial Rating
A3
Standard & Poor's Financial Rating
A-2

Financial Strength - 4 / 5

Founded in 2011, and backed by their parent company's extensive experience in the auto insurance industry, Good2Go is a car insurance comparison website that offers competitive quotes from leading auto insurers such as Allstate, Liberty Mutual, Esurance, Farmers, Nationwide, and Metlife. There are no financial ratings available for Good2Go's ultimate parent company, Inverness Partners II LP.
*The above information reflects the financials strength of one of the partner insurance companies that this insurance marketplace offers policies through: Allstate Corporation.

Pricing & Discounts

Per Mile Pricing Available?

Discounts

  • Multiple Vehicle
  • Safe Driver
  • Anti-Theft
  • Low Mileage
  • Vehicle Safety
  • Homeowner
  • Student
  • Senior
  • Bundled Policy

Additional Discounts

  • Hybrid / Electric Vehicle
  • Group Savings (unions, etc)
  • Newly Married
  • Full/Automatic Payment

Pricing & Discounts - 3.5 / 5

Good2Go offers consumers a handy list of common types of auto insurance discounts they may qualify for, which vary depending on the insurer and the driver's state of residence and driving record, among other factors. Common discounts include Defensive Driving Course, Good Driver, Student Driver, Multi-Policy, Renewal, Paid in Full, and Homeownership.

Contact & Additional Information

Homepage URL
Company Phone
(888) 303-3430
Headquarters Address
2018 Powers Ferry Rd SE STE 400, Atlanta, GA, 30339
Year Founded
2011

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17 Customer Comments & Reviews

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John S
9/12/2019
This company is a rip off. They vfc are very high and I paid until I found better. 4 days. They said they keeping my deposit and i owe them for 4 days.


Ashley B
8/29/2019
Good2go is the worst insurance ever. Can't speak to an actual petson, ever, unless you give your number and sit and wait for an hour, 2 hours, or more for a callback. They are the most expensive, worst customer service business I have ever dealt with in my 38 years. BBB accredited?? Ha what a joke. Don't waste your time with these a holes.


peter s
2/22/2019
someone cloned my registration number and Good2go offered to pay without defending me or investigate


A
angela
8/30/2018
This company costed me my drivers license. When I purchased another vehicle after the one I had was totaled they did not add my car into the insurance plan.. I had an accident and lost my license due to not having insurance.. Stay away from this company unless you want to lose your drivers license.!!


Dale D
8/2/2018
The worst customer service ever. No matter how long you wait on hold they never answer their phone line. They offer a call back through their answering service, but they never called me back. I called this Friday because I needed my latest insurance cards. After waiting on hold for 20 - 30 minutes, four times the phone system hung up on me. I emailed them 2x on Friday, and Saturday 2x as well. Because I needed my insurance cards in order to get my car inspected by the end of the month. I then called Sunday, and Monday and got the same treatment. I finally got my cards Thursday August 2nd one week after asking for them. These guys do not have a way to get your cards online within your... Read More


K
kelli
7/3/2018
As an individual who deals with insurance companies on a daily basis, this is by far the absolute WORST company to deal with. I am a lienholder who must verify coverages, track claims, request binders, etc. You will sit on hold for an hour or longer. You may get a recording stating to leave your number and they'll call you back. Sometimes they will, sometimes they won't! Very frustrating to say the least. I've been trying to settle a claim for 3 months now and cannot manage to get the adjuster or supervisor to call back. I am now contacting the Insurance Commissioner for the State of DE. I'm to a point that I'm considering refusing to accept their policies and placing a huge sign in my... Read More


M
Meredith H
1/3/2018
This is absolutely the worst company that I have ever dealt with. I was in an accident with one of their insureds on December 6, 2017. I have called the claims adjuster hundreds and hundreds of times and left voicemails. Today, January 3, 2018, I find out that said claims adjuster is no longer with the company yet still has a company voicemail stating that he is in the office today. Come to find out they have not even assigned the claim to another adjuster. Today I have called the claims manager as well as the director of claims. Oh and by the way this accident was 100% the other driver's fault covered by Good2Go. Run, run away from this insurance company and by the grace of God,... Read More



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