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Delta Auto Protect Review
ConsumersAdvocate.org
148 Customer Comments & Reviews - see all comments
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NOTICE: On February 12, 2020, the Pennsylvania Attorney General’s office filed suit against Omega Vehicle Services, LLC d/b/a Delta Auto Protect and its owners for violation of consumer protection laws. The complaint alleges that in numerous instances Delta Auto Protect failed to authorize covered repairs, wrongfully denied covered claims, failed to respond to claims inquiries, failed to refund consumers for contract cancellations, and otherwise misrepresented their business practices. This case has not yet come to trial and the truth of these allegations has not been adjudicated.
Since 2013, Delta Auto Protect has provided affordable extended car warranties throughout the United States. Located in Philadelphia, this company offers 24/7/365 roadside service, transferable service agreements, and Automotive Service Excellence-certified technicians.
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148 Customer Comments & Reviews
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I have been costumer since 2012. I would like to contact the company for repair my vehicle. I don't if this company still working or not. How I can get rich???
THEY ARE NOT REACHABLE TOALLY NON RESPONSIVE. YOU CANNOTREACH THEM FOR A CLAIM SO DO NOT BY A CONTRACT FROM THEM.
I entered into a contract with Delta and subsequently filed for coverage under the warranty a few months later. They delayed approval of my claim. I cancelled as per the contract language. Delta Auto Protect failed to authorize covered repairs, failed to respond to my request to replace my starter, and ultimately refused to refund my money when I cancelled the contract. They totally misrepresented their business practices and are a completely fraudulent company. DONT USE THESE PEOPLE !
You and your family is sitting back FAT on my money and you won't even call me back-- i paid you 2100.00 for your top warranty and it is bull. I hope since other states stop your from taking money from their families, HOPE California BAN YOU TOO. Customer service is everything, and your company don't care . You speak a good talk but you don't do the good walk. Help SHUT THEM DOWN
DO NOT BUY THIS WARRANTY!! We purchased a warranty from Delta Auto Protect (DAP) on November 25, 2018. We took our vehicle for a repair in January 2019. The repair shop called DAP for an authorization. It took DAP 2 days to respond after the repair shop called several times to get ahold of them. DAP denied our claim because they stated that after reviewing our vehicle maintenane records they found that in 2010 the Ford dealership had noticed the transmission fluid was low. Which DAP claimed was the cause for our transmission issue. Baloney! After six years the vehicle broke down because of an issue that was taken care of in 2018. We decided that DAP was not for us and would... Read More
do not contact the delta auto protect by phone (866)5985429 is no service
(855)458-5815 is wrong number (844)643-4900 is not working number.
How can I contact with Delta auto protect car warranty ?
I would rate this company a zero if it were available.They don't answer their customer service lines, and the calls are automatically disconnected after 4 1/2 minutes. The number for the claims line is disconnected. It is a scam and I'm considering suing them. I live in California and they sold me a "warranty" knowing that California is one of the states where their "service" is not available. Beware! They won't give you service - they'll just give you "the business."
Kathy W
This company is a scam.. Although over the past two years they have paid a claim , but only after spending countless hours on calls and finally after 6 months I get a check..paying only part of the service.. Other claims they simply refuse to pay and claim it wasn't covered.. or they simply put the mechanic through an endless hold cycle with promises to return calls that never get returned. The VP of finance or something was named "Thomas" x 405.. finally reaching him I did get some action, but it still took two months of "The check is in the mail" before any check actually arrived.. Overall my contract cost me $5100.. they probably paid $900.00 toward a $2500 service. Total Rip... Read More
Waiting for 6 months for reimbursement after cancelling policy. I cancelled because my friend had been waiting 8 months for a claim payment. After dozens of calls and emails, I've never received a response or call back. Still waiting for my $1400! Completely untrustworthy company. Stay away!
I've been trying for six weeks to get them to contact me regarding an existing policy. I've left messages and sent emails with no response to either. This was before Covid-19 started.
I can't give any stars for service since in can't get any service. I'll update my rating if I ever hear from them.
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🥇Top Customer Satisfaction - Cars Up To 200,000 mi
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- 30-day Money-back Guarantee