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From You Flowers Review


ConsumersAdvocate.org Rating: 3.3 / 5 (Very good)
88 Customer Comments & Reviews - see all comments
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From You Flowers is a member of multiple florist networks with more than 35 years of experience in the floral industry. It provides a wide selection of personal and corporate floral selections, as well as gift items for any occasion. From You Flowers offers a unique Create-Your-Own, Custom Photo Vases and backs all their products with a freshness guarantee. The company has also been rated as 2010’s Best Overall Quality and Price Company by CNBC.

Features and Services

From You Flowers is staffed with full and part time employees that include managers, supervisors, and customer service representatives, all of which have comprehensive experience in customer service related to the flower gift industry. The company provides a wide array of corporate and personal floral selections as well as gift items for every occasion. Products include balloons, gift baskets, and flowering plants.

From You Flowers offers same day delivery flower arrangements, ensuring their high quality and freshness. All same day deliveries are hand-arranged and hand-delivered, and every product is backed by a 90-day satisfaction guarantee. This promises that the company will either refund or redeliver a new product if a customer is not satisfied with their service.

Services also include FaceVase that allows customers to create their own photo vase. It charges sales tax for orders going to CA, CT, IL, AZ, DC, TX, and NY. From You Flowers does not charge sales tax for any delivery outside Connecticut, Arizona, New York, Texas, Washinton D.C., and California. Service fees vary according to the product purchased, though an additional charge of $2.99 is always charged on orders placed for same day delivery. In some cases, delivering florists may choose to take a delivery fee out of the price of arrangement.

Flower Selection

Exotic Blooms

Live Plants

Custom Arrangements

Hand-Held Bouquets

Fresh Arrangements in Vase

Artificial Flower

Boutonnieres

Corsages

Cut Flowers (without vase)

Other Gift Items

Gift Baskets

Gourmet Treats

Customized Greeting Cards

Wine

Balloons

Designer Products

Gift Cards

Outsourcing

In-Season Blooms

Locally Sources

Greenhouse Flowers

Order and Delivery Options

International Delivery

Same Day Delivery

Shipping Fee

None

Priority Shipping

Local Florist Delivery

Online Ordering

Order Tracking

Occasions and Events

 

Christmas

Birthday

Anniversary

Sympathy and Funerals

Congratulations

Thank You

Housewarming

Get Well

Weddings

Business Gifting

Retirement

Graduation

Love and Romance

New Baby

Im Sorry

Others

Customer Assistance

Money Back Guarantee

Service Charge

$2.99

Phone

Email

FAQs

Knowledge Base

Store Locator

Flower Delivery at From You Flowers

From You Flowers is a great place to shop and order flower arrangements online due to their wide selection of flowers for different types of events. The company offers a 90-day satisfaction and freshness guarantee that ensures customers are happy with its services.


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88 Customer Comments & Reviews

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B
Bob m
7/1/2023
Other people may have good experiences with this company, but I have not. I would definitely not recommend this fly by night operation to anyone. On top of paying extra for same day delivery, I had to send several messages to customer service inquiring about my order. Each response I did get seemed to indicate concern and a promise to look into it and get back to me. Day three and no sign of my flower arrangement. Now I have to contact my bank to cancel payment.


tressat27
6/9/2023
My 12 year old granddaughter was injured this past Saturday and had to undergo surgery on Monday. I ordered flowers/balloon to be delivered to her hospital room on Monday 6/5/23. Total (including extra fees to MAKE SURE she received it that morning $69.08. Imagine my disappointment when she called me yesterday, 6/6/23, and when asked about her flowers she told me they never arrived. I called customer service rep (who speaks English with such a heavy accent that I cannot understand her well) and was put on hold while this rep called the flower shop. The line was busy and apparently, that's the end of the customer service because despite being told I'd hear by the end of the day via email,... Read More


Mary B
5/20/2023
I ordered flowers for my daughter's birthday. I paid for expedited delivery and they were supposed to arrive before noon as she was leaving work for half a day. I had to call the company twice to check on my order when I found out that they were not delivered on time. They finally got delivered after everyone had gone home for the day. She had to drive back to work to get them. The flowers were very pretty but the delivery was very unacceptable.


llainstuff
5/16/2023
Find another company. I ordered a welcome home arrangement for a dear friend who had been in hospital for a few months. I paid for expedited shipping and added a box of chocolates and a teddy bear to the gift. When the items were delivered two days late (after the homecoming), the flowers were wilted and the chocolates were completely melted. When I contacted the company, they told me they would refund me 20% of the order. When I said that was unacceptable, they bumped the refund to 50%. They claim customer satisfaction is a priority, however they really do not care. Oh - they did tell me that the florist who put the arrangement together apologized, though.


charliekalbpe
5/16/2023
I ordered flowers for my wife for Mothers Day. Delivery was supposed to be May 13 (Saturday). Nothing has arrived as of yet. Their website still shows "Delivery Scheduled" for May 13. Emailed "Customer Care", clearly an oxymoron for this company, but all I get is an auto response that they will investigate and get back to me. NOT I'd give them ZERO stars if I could.


elementalgrace1
5/15/2023
Worst experience ever! Mothers day flowers never showed up, called to complain and they gave me an $11.00 refund for an over $100 order. They contacted florist to correct issue and they threw together a crappy arrangement that looked absolutely nothing like what i ordered, i ordered bright spring flowers yellow and pink, they sent an ugly dark/fall colored piece full of red and burgundy with roses already wilting. Called again and they said all they could do was refund me $17.00. Never again!


L
Lindsey
5/14/2023
I have used this company twice now. The first time they sent a completely wrong arrangement without offering any resolution or refund. I still gave them a second chance. Mother’s Day I sent out two arrangements. The first one arrived and it was different that what I ordered but it was arranged in a case with a note attached. The second went to my mom and it was about 8 flowers all together. I ordered a large arrangement this was a $60 order alone. Many of the stems were broken. They were wrapped in paper like as if you got them at Publix. By far the worst flowers I’ve ever ordered. I called the service line and the best they would do is $8.


therealparksplaces
5/14/2023
If you want reliable flower delivery, don't use Fromyouflowers.com. We never received my wife's Birthday flower delivery. Tracking never showed it being delivered and when you call you get the run around. After working a 10 hour shift, I had to go buy flowers for my wife because they never delivered the flowers I ordered 2 weeks earlier. I'm still waiting to see if I receive my refund. I learned my lesson with them.


S
Sharon C
3/14/2023
A co-worker's sister passed, so on February 27, 2023 an order was placed with From You Flowers for flowers to be delivered to the funeral home. The order was scheduled for delivery on March 3, 2023. On March 14, 2023 the co-worker came back to the office and wondered why we had not sent flowers. This was the first indication that the order had not been delivered. When I reached out to From You Flowers about this, their reply was that the flowers had been delivered on May 2nd, case closed. However, the flowers were ordered to receive March 3rd, not March 2nd. In addition, the intended recipient did not receive the flowers. This situation has caused hard feelings at the workplace... Read More


J
janet
2/22/2023
DO NOT ORDER FROM THIS COMPANY!!!! They sent the order 2 weeks before my daughter-in-laws birthday -SO embarrassing!! She thought we didn't even know when her birthday was! I sent flowers to my other daughter in law -they did not look like the picture at all - wrong colors - looked like vase was left over from valentines day. and GHASTLY EXPENSIVE. They say you are getting a "discount" for next order - it's a $10 markup on the price so you end up paying the same when your order is placed. NEVER ORDER FROM THESE PEOPLE!!!



Our Partner
  • Track your order online
  • Same day delivery
  • Freshness Guaranteed
  • Create your own custom photo vases
  • Rated "2010’s Best Overall Quality and Price" by CNBC
  • Wide selection of flowers for different occasions