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From You Flowers Review


ConsumersAdvocate.org Rating: 3.3 / 5 (Very good)
88 Customer Comments & Reviews - see all comments
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From You Flowers is a member of multiple florist networks with more than 35 years of experience in the floral industry. It provides a wide selection of personal and corporate floral selections, as well as gift items for any occasion. From You Flowers offers a unique Create-Your-Own, Custom Photo Vases and backs all their products with a freshness guarantee. The company has also been rated as 2010’s Best Overall Quality and Price Company by CNBC.

Features and Services

From You Flowers is staffed with full and part time employees that include managers, supervisors, and customer service representatives, all of which have comprehensive experience in customer service related to the flower gift industry. The company provides a wide array of corporate and personal floral selections as well as gift items for every occasion. Products include balloons, gift baskets, and flowering plants.

From You Flowers offers same day delivery flower arrangements, ensuring their high quality and freshness. All same day deliveries are hand-arranged and hand-delivered, and every product is backed by a 90-day satisfaction guarantee. This promises that the company will either refund or redeliver a new product if a customer is not satisfied with their service.

Services also include FaceVase that allows customers to create their own photo vase. It charges sales tax for orders going to CA, CT, IL, AZ, DC, TX, and NY. From You Flowers does not charge sales tax for any delivery outside Connecticut, Arizona, New York, Texas, Washinton D.C., and California. Service fees vary according to the product purchased, though an additional charge of $2.99 is always charged on orders placed for same day delivery. In some cases, delivering florists may choose to take a delivery fee out of the price of arrangement.

Flower Selection

Exotic Blooms

✔

Live Plants

✔

Custom Arrangements

✔

Hand-Held Bouquets

✔

Fresh Arrangements in Vase

✔

Artificial Flower

✔

Boutonnieres

✔

Corsages

✔

Cut Flowers (without vase)

✔

Other Gift Items

Gift Baskets

✔

Gourmet Treats

✔

Customized Greeting Cards

✗

Wine

✔

Balloons

✔

Designer Products

✔

Gift Cards

✗

Outsourcing

In-Season Blooms

✔

Locally Sources

✔

Greenhouse Flowers

✗

Order and Delivery Options

International Delivery

✔

Same Day Delivery

✔

Shipping Fee

None

Priority Shipping

✗

Local Florist Delivery

✔

Online Ordering

✔

Order Tracking

✔

Occasions and Events

 

Christmas

✔

Birthday

✔

Anniversary

✔

Sympathy and Funerals

✔

Congratulations

✔

Thank You

✔

Housewarming

✔

Get Well

✔

Weddings

✔

Business Gifting

✔

Retirement

✔

Graduation

✔

Love and Romance

✔

New Baby

✔

Im Sorry

✔

Others

✔

Customer Assistance

Money Back Guarantee

✔

Service Charge

$2.99

Phone

✔

Email

✔

FAQs

✗

Knowledge Base

✔

Store Locator

✗

Flower Delivery at From You Flowers

From You Flowers is a great place to shop and order flower arrangements online due to their wide selection of flowers for different types of events. The company offers a 90-day satisfaction and freshness guarantee that ensures customers are happy with its services.

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88 Customer Comments & Reviews

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ashlynelwood
12/3/2021
I ordered flowers on a day where they had a promotion that any order would qualify for free delivery for life! Awesome deal right? NOPE. When ordering no delivery fee was shown, instead there was a thing called a service fee. I assumed this was the same thing and when I reached out to customer service it forever for them to respond and refused to let me speak to a manager or someone higher up who wouldn't just copy and paste the same message. Apparently the service fee is different from the delivery fee... even though on their website and the same message customer service sent me three times it states that the service fee includes local delivery costs. The service fee should have AT LEAST... Read More

bezuwm
10/13/2021
SOOOOO disappointed. I ordered the day before for today's expedite delivery which says before noon. It is 5pm now, I still dont know where my order is. The company work with different florist, there is no accountability.

debbieholland28
10/6/2021
Unfortunately I had the absolute WORST experience with this company. We ordered two baskets on the same day to be given to two employees. One arrived as expected, the other did not. I contacted customer service immediately and they told me it had been delivered. I asked WHERE it was delivered because it wasn't here. It turns out they were referencing the one that did get delivered. So they apologized and said they would investigate. They told me it would be delivered within 1-3 business days through a preferred floral shop and refunded part of my money. It did not arrive as I was told so I contacted them again and they said they would follow-up. Now I am 10 days past the expected... Read More

houseofbugs
9/27/2021
Missed delivery windows 6 TIMES in 2 days! Their reps assured me multiple times that things would be delivered in a certain time and EVERY time it was missed. They have NO idea what is going on and I am trying to save my marriage here by sending my wife some flowers and chocolates to let her know I care. THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH IN MY ENTIRE LIFE. Don't sell "same day" or "before 12PM" delivery when you cannot even deliver on the same day or before 12PM. This is nuts.

robinkreider
9/11/2021
My experience with From You Flowers was not a positive one. Though the website and ordering process was promising the major problems came on the day I had scheduled delivery. I received three emails within a matter of hours from FYF, one noting that order had been delivered (it had not), the second that the source for my order was NOT able to deliver that day, and the third, that source did not have bouquet I had ordered. Flowers were delivered next day, though a poor substitute to the ones I had ordered for a four year old birthday. I understand that issues may arise impacting an order. But the delayed timeliness of communicating the problems was not acceptable. I had... Read More

robertrmeck
9/2/2021
NEVER use this company. Worst experience ever in buying flowers- I know they use local florists but they need to manage better. 30th Anniversary flowers are 3 days late- and have of what they were supposed to be-- tons of excuses- order a $110 rose arrangement that had over 30 roses in the picture-- the one delivered (3 days late) had 13 roses - Be sure to have recipient send you a picture of flowers and be sure its at least close to what you paid for- It appears they hope recipients are just happy to get flowers and they can get away with sending totally scaled down arrangements and charging full price (like another reviewer I was offered 10% off a future purchase for my experience!)... Read More

tabitha.triplett
8/18/2021
From You Flowers is the worst delivery company, neither of the flower bouquets looked ANYTHING like the pictures. The 2nd bouquet was already wilted and dying. Chose both of these to honor deaths and it was ruined. Waste of money, don't bother. Wish I had looked at reviews before using them. Almost $200 WASTED!!!!

authorcindycbennett
8/16/2021
I ordered some flowers last week for a sister who's in the hospital for some serious health issues. I wanted to send her some bright happy flowers, and chose accordingly. What was sent was a colorless, wilting, poorly arranged vase of flowers. Not even close. I contacted Flowers for You and they felt an 18% refund and an apology was sufficient. (They offered a refund of $11 on a $62 order.) Not a full refund, not a replacement. This is the 3rd time I've used them, and I was happy with the first 2 that were sent. But this is ridiculous - and the fact that they won't stand by their product is enough that I won't use them again.

A
Anonymous
5/9/2021
This company is THE WORST COMPANY IN THE HISTORY OF FLOWER DELIVERY COMPANIES! I ordered from this company 3 times and EACH time, the delivery person either, DID NOT provide any service AT ALL, or the service was INCOMPLETE! I ordered flowers for my mom, ONCE last year and ONCE this year and BOTH times, these LOWLIFE JERKS neglected to deliver the flowers to her within the expected date and/or time-frame. Given the fact that I ordered AN ENTIRE WEEK IN ADVANCE OF THE EVENT, ONE WOULD THINK THIS COMPANY WOULD BE RESPONSIBLE ENOUGH TO DELIVER THE ORDER ON TIME! YET, the imbeciles were quick to email me and state that the "flowers were delivered" and the "service was complete." NOTHING BUT... Read More

jscars59
5/9/2021
Should be NOT From You Flowers. Claimed my order has been delivered, hmmm..Been home all day and no delivery, nothing left on the porch, or in front of the garage and it's 10:30 pm now. Contact Customer service to explain that my order was NOT delivered as started and the response I received was " our records indicate that your order was delivered" well duh... Escalate to a Supervisor and after 30 minutes and a "forgive the delay" message I get 3 successive messages saying " one more minute", "are you still there" and "terminating the chat" Wow...I guess that's how we avoid unhappy customers. Next day, no response to e- mail request and complaint, I file a claim to stop payment. Guess... Read More

Our Partner
  • Track your order online
  • Same day delivery
  • Freshness Guaranteed
  • Create your own custom photo vases
  • Rated "2010’s Best Overall Quality and Price" by CNBC
  • Wide selection of flowers for different occasions
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