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From You Flowers Review


ConsumersAdvocate.org Rating: 3.3 / 5 (Very good)
88 Customer Comments & Reviews - see all comments
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From You Flowers is a member of multiple florist networks with more than 35 years of experience in the floral industry. It provides a wide selection of personal and corporate floral selections, as well as gift items for any occasion. From You Flowers offers a unique Create-Your-Own, Custom Photo Vases and backs all their products with a freshness guarantee. The company has also been rated as 2010’s Best Overall Quality and Price Company by CNBC.

Features and Services

From You Flowers is staffed with full and part time employees that include managers, supervisors, and customer service representatives, all of which have comprehensive experience in customer service related to the flower gift industry. The company provides a wide array of corporate and personal floral selections as well as gift items for every occasion. Products include balloons, gift baskets, and flowering plants.

From You Flowers offers same day delivery flower arrangements, ensuring their high quality and freshness. All same day deliveries are hand-arranged and hand-delivered, and every product is backed by a 90-day satisfaction guarantee. This promises that the company will either refund or redeliver a new product if a customer is not satisfied with their service.

Services also include FaceVase that allows customers to create their own photo vase. It charges sales tax for orders going to CA, CT, IL, AZ, DC, TX, and NY. From You Flowers does not charge sales tax for any delivery outside Connecticut, Arizona, New York, Texas, Washinton D.C., and California. Service fees vary according to the product purchased, though an additional charge of $2.99 is always charged on orders placed for same day delivery. In some cases, delivering florists may choose to take a delivery fee out of the price of arrangement.

Flower Selection

Exotic Blooms

Live Plants

Custom Arrangements

Hand-Held Bouquets

Fresh Arrangements in Vase

Artificial Flower

Boutonnieres

Corsages

Cut Flowers (without vase)

Other Gift Items

Gift Baskets

Gourmet Treats

Customized Greeting Cards

Wine

Balloons

Designer Products

Gift Cards

Outsourcing

In-Season Blooms

Locally Sources

Greenhouse Flowers

Order and Delivery Options

International Delivery

Same Day Delivery

Shipping Fee

None

Priority Shipping

Local Florist Delivery

Online Ordering

Order Tracking

Occasions and Events

 

Christmas

Birthday

Anniversary

Sympathy and Funerals

Congratulations

Thank You

Housewarming

Get Well

Weddings

Business Gifting

Retirement

Graduation

Love and Romance

New Baby

Im Sorry

Others

Customer Assistance

Money Back Guarantee

Service Charge

$2.99

Phone

Email

FAQs

Knowledge Base

Store Locator

Flower Delivery at From You Flowers

From You Flowers is a great place to shop and order flower arrangements online due to their wide selection of flowers for different types of events. The company offers a 90-day satisfaction and freshness guarantee that ensures customers are happy with its services.


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88 Customer Comments & Reviews

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amymiller225
2/22/2022
I am very pleased with our flowers! They were delivered on time and beautiful! We had ordered a lighter shade of flowers that were delivered, so I reached out to let them know there may have been a mix up. We weren’t upset the flowers that were delivered were very pretty. Still They delivered a lighter shade the next day! We were happy with both flowers and I was very grateful for them wanting to resolve the issue so fast. Great customer service and fast response. I will definitely order from them again!


jlkl5335
2/22/2022
I ordered a red, white, and blue arrangement for my father’s funeral and veteran’s ceremony at the gravesite. They were scheduled for delivery on a Friday, the day before the services. At 9:18 p.m. on that date, I received an email stating, “Unfortunately we were unable to complete your delivery” and saying delivery would be made the following Monday “to ensure your gift arrives and the occasion is not missed.” I immediately called the 800 number and impressed upon the representative the need to find another florist to have flowers delivered before 10 a.m., when the services were set to begin. No flowers arrived. Instead, at 9:04 a.m., I received an email saying, “We have been unsuccessful... Read More


ro1005fr
2/16/2022
on 1-28 i ordered a rose and lily bouquet to be sent to my wife on valentines day. what was pictured was a very beautiful array. what was delivered was nothing close to the sample. the bouquet only stood about 11 inches high and 5-6 inches across. could never get through to customer service on 2-14 so i called the following day. explained my situation and i was told i would get a 20 percent refund on my order. i also explained that i placed the order on a friday and they charged me 9.99 for sameday/weekend service. the refund i received was only 20 percent on the flowers, not the "order" and they did not refund the sameday charge. it's amazing when a company won't stand up and admit when... Read More


M
Mark
2/15/2022
If you had "0" I'd grade From You Flowers as that. This company is by far the worst online florist I've ever dealt with. Of course my Valentine's Day roses did not arrive, customer service is a farce at best and don't be taken in by what you read on their website - READ THE REVIEWS BEFORE YOU ORDER WITH THEM. All I can envision is a group of people working out of someone's garage.


hanifahbarriffe
2/14/2022
The only legit this business is is a legit scam. Don’t be like me and read the reviews first, theres even youtube videos. A half star isn't even deserved here. I was charged $200 for something that never came, customer service offered at $10 refund. What a joke. Keep your money and don't get scammed like me. They have so many ways to contact them and they all lie to you. They refused to send my correct order and give me a refund. Hold times are also an hour but then they’ll disconnect the call without answering.


sandckovach
2/11/2022
Horrible customer service do not use this company. Flowers did not show up on time so I contacted them and they just stated contact the shipping company. Didn't care a bit.


M
Margaret
1/21/2022
I ordered a dozen pink roses 9 days in advance. I needed them on an exact date. One day before they were to be delivered I got an email stating the flowers were out of stock. They offered substituting with a mixed bouquet but that was not what I wanted. That’s why I ordered them ahead of time. There was NO offer of a refund. I disputed the charge on my credit card. I will never order from this company again.


oakleyandrea07
1/16/2022
I ordered flowers for my dad’s Heavenly Birthday and had it delivered to my mom for the next day. I paid extra to have it delivered before noon. Wasn’t delivered till 4:00! I was not happy, and they were mostly dead/wilted! It’s now the next day and they’re already dying! Not at all what showed in picture display on website! And, to be more in detail, Susana’s Flowers is the local florist….susanasflowers.com


M
Marylena
1/8/2022
This company’s marketing promised me same day delivery. I have never been so disappointed. I order flowers for an impromptu wedding for my niece who is not well and will be starting aggressive chemotherapy next week. Due to Covid, we were not able to travel to the wedding. So … I wanted to send flowers and do something special for her. I explained to this company the importance of this order arriving on time and was told it would. They never arrived on Jan 7 as promised. When I called to review the situation I was reassured they would be out in the morning. The florist said they attempted delivery but no one answerEd and that they called and left a message. This isn’t true, my niece was... Read More


L
Lyn H
12/9/2021
Excellent experience in sending my mother flowers for her birthday. Best value on the web and they delivered what I ordered. I'm very happy!



Our Partner
  • Track your order online
  • Same day delivery
  • Freshness Guaranteed
  • Create your own custom photo vases
  • Rated "2010’s Best Overall Quality and Price" by CNBC
  • Wide selection of flowers for different occasions