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From You Flowers Review


ConsumersAdvocate.org Rating: 3.3 / 5 (Very good)
88 Customer Comments & Reviews - see all comments
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From You Flowers is a member of multiple florist networks with more than 35 years of experience in the floral industry. It provides a wide selection of personal and corporate floral selections, as well as gift items for any occasion. From You Flowers offers a unique Create-Your-Own, Custom Photo Vases and backs all their products with a freshness guarantee. The company has also been rated as 2010’s Best Overall Quality and Price Company by CNBC.

Features and Services

From You Flowers is staffed with full and part time employees that include managers, supervisors, and customer service representatives, all of which have comprehensive experience in customer service related to the flower gift industry. The company provides a wide array of corporate and personal floral selections as well as gift items for every occasion. Products include balloons, gift baskets, and flowering plants.

From You Flowers offers same day delivery flower arrangements, ensuring their high quality and freshness. All same day deliveries are hand-arranged and hand-delivered, and every product is backed by a 90-day satisfaction guarantee. This promises that the company will either refund or redeliver a new product if a customer is not satisfied with their service.

Services also include FaceVase that allows customers to create their own photo vase. It charges sales tax for orders going to CA, CT, IL, AZ, DC, TX, and NY. From You Flowers does not charge sales tax for any delivery outside Connecticut, Arizona, New York, Texas, Washinton D.C., and California. Service fees vary according to the product purchased, though an additional charge of $2.99 is always charged on orders placed for same day delivery. In some cases, delivering florists may choose to take a delivery fee out of the price of arrangement.

Flower Selection

Exotic Blooms

✔

Live Plants

✔

Custom Arrangements

✔

Hand-Held Bouquets

✔

Fresh Arrangements in Vase

✔

Artificial Flower

✔

Boutonnieres

✔

Corsages

✔

Cut Flowers (without vase)

✔

Other Gift Items

Gift Baskets

✔

Gourmet Treats

✔

Customized Greeting Cards

✗

Wine

✔

Balloons

✔

Designer Products

✔

Gift Cards

✗

Outsourcing

In-Season Blooms

✔

Locally Sources

✔

Greenhouse Flowers

✗

Order and Delivery Options

International Delivery

✔

Same Day Delivery

✔

Shipping Fee

None

Priority Shipping

✗

Local Florist Delivery

✔

Online Ordering

✔

Order Tracking

✔

Occasions and Events

 

Christmas

✔

Birthday

✔

Anniversary

✔

Sympathy and Funerals

✔

Congratulations

✔

Thank You

✔

Housewarming

✔

Get Well

✔

Weddings

✔

Business Gifting

✔

Retirement

✔

Graduation

✔

Love and Romance

✔

New Baby

✔

Im Sorry

✔

Others

✔

Customer Assistance

Money Back Guarantee

✔

Service Charge

$2.99

Phone

✔

Email

✔

FAQs

✗

Knowledge Base

✔

Store Locator

✗

Flower Delivery at From You Flowers

From You Flowers is a great place to shop and order flower arrangements online due to their wide selection of flowers for different types of events. The company offers a 90-day satisfaction and freshness guarantee that ensures customers are happy with its services.

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88 Customer Comments & Reviews

Loading Reviews ...
Emily H
2/23/2019
Absolutely the worst flowers I've ever ordered. What arrived looked NOTHING like what was pictured. Instead of the (at least 5) peach colored roses pictured, there were 2 white ones. Instead of the (at least 10+) mini peach carnations, there were 5 HOT PINK ones. No succulent, no pitta negra, instead of dusty miller - they ACTUALLY SPRAY PAINTED LEAVES! What a complete joke. No nice glass vase, cheap green plastic one. It was so hideous. Will never use this company again.

Alaine J
1/25/2019
BUYER BEWARE! This company got virtually everything wrong with our order. We paid extra for rush overnight delivery: flowers arrived a day late. Ordered a large yellow & white daisy bouquet for our 88 year old aunt in the hospital; they sent a small arrangement of red roses & pink alstromeria. Spent 2 hours on phone & emailing trying to get them to fix their mistakes. Customer Service department is obviously a call center located in India, where the staff, although polite, speak such heavily accented English, that is was pretty much impossible to hold a comprehensible conversation. Plus, they are not empowered to actually solve issues, only to say sorry over & over & over. Very... Read More

K
Kirsten
1/8/2019
I ordered two arrangements from From You Flowers in December of 2018. Both were disappointing. I paid for a premium edition of a Christmas Centerpiece and what was delivered was much smaller than what I paid for. The second was an absolute disaster. I ordered a blue live tree to be decorated with white roses which had sentimental value for me and my mother and what was delivered was a bunch of pieces of tree with red carnations. When I complained they only gave me a $16 total refund for both disappointments and would not resend the totally wrong one corrected, even though I sent them pictures of the ridiculous mistakes. Did not care about getting it right whatsoever.

Dimple P
12/27/2018
I ordered flowers for same day delivery from Fromyouflowers.com, however, I got an email saying my flowers were delivered. My friend lives in a building with a doorman and nothing was logged in. So I called today (12/27/18) and they said that they will resend the order out. Fromyouflowers' website says delivery should arrive by 6 pm. I called around 7:30, still no flowers....Are you kidding me? So I just called a few minutes ago, it TOOK ME 20 MINUTES ON THE PHONE....why? Seriously? The customer service agent kept calling me "Sweetie." I did not like it at all, but I ignored it. After being on hold for a long time, I finally just asked for my money back. I should not have to keep calling... Read More

H
H. D
11/17/2018
NEVER order any flower fromyouflowers.com website. You would not see any lower than 4 stars reviews posted on its website because it never post any of lower than 4 stars review. If you do a google reviews search on this business, you would see many complaint 0-1 star reviews given on independent websites. I purchased a flowers spray set for a funeral, it was horrible. The flowers arranged must have been done by non-florists. It just had a terrible look. Then I went to its website to give a 2 star then 1 star review but it never shown. That has led me to search this business on google. That was when I found out about untrusted floral business of fromyouflowers.com

L
Laura D
10/26/2018
I called today at 11:45am to order flowers to be delivered today. According to the website, all orders placed before 3pm will be delivered SAME DAY. NO mention of additional charge, just that you need to place the order before 3pm. I pick an arrangement that was on their website and the person I was speaking with on the phone to place the order, quoted me $10 higher than what was on the website. I mentioned that to her and then she stated she was giving me the price for the "Superior" bouquet???? I told her I wanted what was on their website and I gave her the 20% discount code. She said the discount was already in the price and there would be no further discount. Then she told me... Read More

Tequila J
10/22/2018
I was ordering flowers for my wife's for our 25th Years Anniversary and the flowers never make to my wife workplace. I even pay for Expedited Fee. So, i called customer service and she said they need two more hours to make delivery. By that time, my wife has left work already.

D
Desiree J
9/12/2018
This company is horrible! Do not wast your time ordering through them. I placed a same day delivery order on a Saturday. Every day they failed to send out my flowers. On Sunday I called them at 3PM to find out why the flowers hadn't been delivered. They told me they couldn't get a hold of a local florist in the delivery area. So why didn't they call to tell me this. Instead, I called them. Then on Monday they called at 3PM to tell me they still couldn't find a florist. Why did it take them until 3pm to discover this? At that point I cancelled the order. Luckily I was able to find a place that would still deliver at that late in the day. Don't waste your time with these people.

Our Partner
  • Track your order online
  • Same day delivery
  • Freshness Guaranteed
  • Create your own custom photo vases
  • Rated "2010’s Best Overall Quality and Price" by CNBC
  • Wide selection of flowers for different occasions
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